Global Lending Services

Good system to know thebest adventures of the service being spoken about this makes one do many tryings and then become able in getting many new informationd this also might be very ddelightful whil being accustomed to this as well

This is the worst company in the world to do business with. During this pandemic, I have tried on numerous occasions to ask for a car deferment. They never do anything to help their customers. First I was told I must make six consecutive payments. I've done this since January, even though being out of work for five months due to the corona virus. Then they say, oh you must make one more. So I scramble to get the money and then when I ask again they say no it is to the managers discretion and we say no. They refuse to do a due date change with me, and love adding late fees to my account. They put a repo hit on my car, even though for the entire year, I have made arrangements and have paid them, sometimes going without food or other essentials or even borrowing to pay them. Their customer service agents are from China and you can't understand what they say. It is absurd and disgusting that during a pandemic with so many displaced workers that Global has no program to help. I was informed today I have 27 payments left to go. I'm hoping for a better year in 2021 so I can hopefully double up on these payments and be done with them in a year. NEVER AGAIN… Stay far away from these blood sucking maggots.

I am writing this review on behalf of my son in law and daughter. The vehicle they purchased used 2 years ago has had nothing but problems first year transmission went out, 7,000 later now this year motor is blown, only vehicle they own and with COVID going on, my daughter and son in law have contacted them for help, they are rude, not helpful and very rudely let them know they have no options and my son in law has been laid off since August. Do not deal with this company EVER!

Well to start off I had to use this company because Capital One was late in responding to my request at the dealership for financing and since I was already at the dealership for 7 hours I was ready to go. The dealership came back to me with this Lending company and since I was so desperate to leave I agreed. Once they told me the due date I specifically asked if I can split my payments in 2 every month. The dealership said I would have to talk to the lending company about it. Fast forward a month and I get my welcome packet in the mail. I call and asked if I can split my payments to come out automatically each pay period something that I have been doing since I've been driving. They flat out told me yes you can split my payment but that there was only a 10 day grace period which would make me late EVERY SINGLE MONTH. I told them I have never heard of this and technically how can the payment be late when the month wouldn't be over yet. Which would mean they are able to inaccurately report late payments on people's credit report. Every company I have ever used for financing ALLOWS you to split payments within the month except this bull $#*! ass company. This place is a complete SCAM and I wish I knew what I know now because I would have never used them and just waited for Capital One. I did tell them after a year I will be refinancing with another bank because this $#*! they are doing is scandalous.

This is the worst company ever. They will not work with you at all. Absolutely disgusting! I've had some difficulties after Covid with work hours being decreased. Asked this company to assist me in placing one month to the back of the loan to get caught up and be current. Just one month and they refused. Many of us have had to struggle to get caught up because of the pandemic. And to be in business with a less the caring fianc茅 company, makes it even the more difficult. Can't wait to be able to refinance. Would NOT recommend this company.

So far i have no complaints, i do auto draft on my payments so its never late. I am grateful i have a full time. And i can make my payments. Thank you gls for giving me opportunity to finance my new vehicle.

Had a 2015 Ford Fusion through Capitol One, that car wash totaled after getting hit by a drunk driver. Went to dealership a week later to get a new car and GLS approved me but with an 18% interest rate since I was still showing an open auto loan for the Fusion. (2 weeks after wreck)
Fast forward 4 years later, still owe $13000 on the car that total amount financed was $24000. 2 years left on the loan at $443 per month. I drive a lot of miles, car has 172k on it now and is not worth more than $3000. I make payments half payments every 2 weeks to make it easier to manage my finances. The last payment is made a few days after the due date and like clockwork, the day after due day the auto dialer goes wild and calls usually 3 times a day. The website is not convenient to be able to set up future payments for more than a couple weeks. Everyone is not trying to get over on the system, just trying to make the best of a messed up situation would be nice if they didn't treat all of their customers like deadbeats.

This is the worst Company we ever did business with. They do not care about their customers or what is going on in
The world today. They make me sick and I am so tired of dealing with them. Its almost like they harrass their
Customers. You can talk to 3 or different persons and you never get an answer and everyone tells you something
Different and they DO NOT CARE OR HELP THEIR CUSTOMERS. We are looking for another Company to finance our car. CAN NOT DEAL WITH THESE PEOPLE ANY LONGER.

For the last 4 years I have made a $405.00 car note, have a choice to refinance but chose not thinking would help my credit, I have few up & downs, they would ask to put car loan 2 months behind contract, now that only owe them 1,000 left they are reporting me 60 days late took my credit down 80 points calling everyday 3 or 4 times a day I now a new challenger financed by capitol one so far so good, global should ashamed of theirselves especially during a pandemic when other establishments are helping. Glad I'm dont with them & they can kiss my ASSETS

I never once had a problem with them however my interest rate was a little higher due to bankruptcy it was 16.93 which the money I have been paying for was going to interest and not the car itself. I refenced with open road landing. I have to say way better interest rate and my car payment was way lower. It seems this company works with people with little to no credit or bad credit. Help this helps.

Their customer service rep called me a liar without saying it exactly. She kept telling me how I have good credit or my interest rate wouldn't be do good. I didnt know 13.95% was good. This is the company last on the list they call when no one else will give u a loan to get a vehicle. I've paid more on Interest than I have principal. They make sure they get they're money. I paid extra AND paid early. I'm two payment behind and they say they're coming to get it. They already said this once and sent the paper saying they'd come get it in a certain date then two weeks later a guy calls want to know if I can make a payment. I said thought they was coming to get it. He said oh they just say that.

Global has done nothing but give us run around and put all my information out. We missed one payment and they were quick to call family and friends NOT on my contact list for money. So all my family and friends knew I was late on a payment. They also admitted to getting my information through my SOCIAL SECURITY and CREDIT! Which is absurd. Then I finally get my unemployment after 3 months of waiting. They repoed my car and made us go through 5 different numbers just to find out global sent my car to an auction after 3 days of being repoed when I was told I had 15 days before it would go to an auction. The rep Was rude to me and we had paid 2000 and still may not get our car today! I'm very upset and I recommend no one servicing through them. We will be refinancing our car through someone better! Worst company ever. I hope they go bankrupt and all their stocks and businesses fail! Nothing but a bunch of greedy bastards.

Do not do business here Denyyyyyyy Deny Deny if your car place come across here they dont give F*** about this pandimic or they loyal on time paying customers..

I had an accident last weekend and both cars were totaled and it wasn't my fault. And because that person had bs american access my insurance took care of most and left me with 2,500 left to pay my loan place and so I spoke with a rep of globallending and asked if it was possible to get another loan and add the remaining balance due because I really didnt want to lose their business and I was told it's really up to the car place if they do business with global lendings so of course I'm under the impression it was okay so I go to the same car place and test drove 2 cars did all that paperwork and waiting and unnecessary credit hardship just to be denied by you when you simply could of told me on the phone the real deal..despite the accident I made all my payments on time, early, even paid more then I should sometimes not to mention you dont report my payments only to be treated like this thanks for making my life harder I'll never refer anybody here

Well as you know the whole has been affected by the virus. However I call GLD to notify them that I was affected by this . No tried to help me . All they could say was pay what you can .I told the to come and get the vehicle just let me know when . I will take my things out . It's a shame that they are doing this in a Pandemic. This speaks volume about this company .

I was able to get a 1 month extension in March due to covid-19. When I tried to get one for April they told me I wouldn't be able to get another one unless I made a payment. The person said if I made my payment in April, I'd get another extension in May. So I made my payment and now they are telling me I don't qualify. 3 employees say they saw the notes on my file that state I was promised another extension if I made my payment "but unfortunately you don't qualify for another extension"
I spoke to someone and she said she would put in a request to management and I would either receive extension paperwork in my email or a manager would call me back. Neither of those things happened and it is now 12 days later.
I called customer care and I get "unfortunately you don't qualify". I ask for a manager. The person she puts on the phone I'm pretty sure was NOT a manager because she just kept mimicking what the customer care rep said. I said ok, I want to talk to YOUR boss. She says she will set up an "escalation" and I should receive a call in 5 days from "upper management"
I worked in this customer service game for over 20 years and I know everything they are doing right now.
Please tell me a verbal/documented promise to me counts as some kind of a contract?

Worse company ever, I'm behind on my payment because my hour have been cut due to covid 19.. I'm paying what I can, but they adding late fees, I didn't think that was allow doing this pandemic.. I'm really think even tho I'm paying what I can, they coming to get my car.. customer service suck rude and never on the same page with each other so many unnecessary calls

I paid off my truck and i am still getting calls saying i am late on my payments the customer service is very bad and needs a complete over haul of the system. everyone in management needs to be retained or fired

Due to COVID-19, they have no customer care options at all. I will be sure to avoid anymore business with them in the near future. Not even a one month extension. I was even willing to pay the interest to move it to the end of my loan. Can't wait to refinance my loan elsewhere than this Company. Everyone i know has gotten help by thier auto company. This is by far the first company I know that has no sympathy for thier customers during this pandemic.

I bought my chevy of course from a chevrolet dealership, and they set me up with this crap company a year ago with a 21% interest rate, flash forward to this year, covid-19 no help from them during that time period, and now I'm joining the Navy so I lowered my insurance cuz I'm not driving it, and mom said I got a letter saying no you need full coverage, and I called them and they transferred me 3 times just to give me another phone number to call when I don't have time to do so. Can't wait to refinance.

Worst possible company on the face of the planet. I made my truck payment with proof that I made it, and the company refuses admit it. I've been dealing with this BS for over a month. They have dinged my credit, lied to my bank, lied to me more than times I can count on both hands, will NOT even Acknowledge any email sent to them, and the staff will literally call you a liar & hand up the phone. They will steal your money and help you look for it. Definitely gonna be hearing from my lawyer.

I called to request an extension since being laid off due to covid-19, All I Got was a BIG NOOOOO, I was told that they are not giving extensions as of May 1st. This company is a joke, they even have on their paper statements that if making a payment is difficult that they have options so I wonder why they have that on there if it's not true. I'm so frustrated that I could possibly loose my car since I'm still waiting on unemployment.

This is by far on of the worst finance companies ever. They dont regard even a pandemic. Never again. I hate dealing with them.

With all this going on with the covid virus they are only letting people defer in payment when others are allowing two. Im still not back to work and they one extend it one month

Just want to say you are the worst company.
You are so heartless !
People are out of work and need help.
When I called I was told you would not give any deferment to those that are struggling in this time out of work.
Other companies are giving up to 6 months!
You have made me have to choose to feed my family or make a car payment!!!! Guess my children will be hungry.
I WILL refinance as soon as possible! You will not get any more money from me!
Heartless, soulless and greedy people! I'm going to make sure everyone knows how you are doing business!
Holly Andrews