Gleamers

Raven
3 years ago

My team runs a software service in California, and we've been working with Gleamers for some time now helping them send text messages to their staff and customers. Initial contact with their team was positive and communication was great, but then they started missing payments for our service. They have now missed payments for 4 months, and have neglected several requests from us. We continued providing service to them to not cause interruptions to their business, but eventually our costs exceeded our generosity and we had to cut off access.

Our goal was to provide a great service and connect with them to understand why they were missing payments. Instead, we faced a brick wall with no sings of contact via phone, email, nor SMS. The missed revenue is a secondary concern…the main concern is lack of communication. As a startup ourselves we believe in the power of communication, and understand that although times may be busy, a simple email can go a long way.

We can't speak to Gleamers' cleaning service, but we can speak to the way the management treats 3rd party vendors. And it's not clean. We hope they reach out to us so we can discuss the impact it's had on our business and countless other businesses that have to deal with payment delinquency.

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Lashonda
4 years ago

I was extremely satisfied with the clean and will book another clean soon!!
Davide

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Arlene
4 years ago

I am impressed by how easy it is to use the Gleamers website, it has profiles and reviews, it makes choosing a cleaner easy. I was able to choose someone local to where I live and could see what their rates and cleaning experience. The quality of work done was excellent. This was my first time getting some cleaning help in for my home and I'll continue to use Gleamers in the future.

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Edith
4 years ago

So glad I found this site. Gleamers has managed to simplify the search for a cleaner! Being able to read profiles and see what each cleaner could or couldn't do was great, and being able to book the lot online on my phone was even better!!

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Jane
4 years ago

I'm very impressed at how customer-friendly Gleamers is. Their website is modern, impressive, helpful, and easy to navigate. I was able to easily get a quote before contacting to have my house cleaned fortnightly. I wasnt harassed with phone calls or emails before I chose which cleaner to do the job for me and i was very happy that I could see their profiles and recommendations from others who have worked with them. Thank you for making it easier for me Gleamers!

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Kaitlin
4 years ago

I have tried a few cleaners previously but have always either been disappointed that they're not available at a time I need (sometimes late notice or just a time around my busy schedule) or frustrated with works not being up to my standard. But I am so happy to have found Gleamers!

I loved being able to book online, get an instant cost and be able to see exactly who would be coming to my home. The service was impeccable from the online booking through to the cleanliness of my home so I would highly recommend Gleamers.

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Elijah
4 years ago

Gleamers were highly recommended. This was my first experience hiring a housecleaner and I am so glad I found Gleamers online! Based on my own experience, I have always found it a pain to source reliable, cost effective cleaners and other services I've needed completing around my home. Being able to book everything online was so convenient as well as being able to view the profiles of cleaners available so I knew exactly who was going to be coming into my home. The whole service was quick, effective and efficient. Love your work. Will definitely hire you in the future.

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Maurice
4 years ago

"Gleamers" is a great site. Found my cleaner in just 5 minutes. The cleaners are very professional and reliable for a good price. I will surely recommend gleamers.

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Bridgette
4 years ago

A great company that is keeping up with the times. Innovative, useful and a staple of new-age proclivities.

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Nicolette
4 years ago

I loved the idea that you can browse through cleaners profile and find who you really want to do the job.The website was easily accessible and I could find my way around it quite well.Also nice idea to add gardening and babysitting services.Rates are very affordable and start at $27/hour.There's no upfront payment and If you are not satisfied with the quality of your service, they can hold a payment being processed until a resolution is reached.Sounds good to me and I will definitely recommend this service to my friends.

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Eileen
4 years ago

I love Gleamers!! I hate wasting time searching for great service providers only to find out after they've done a job that it's not up to my standards. Gleamers solves that problem because I know what I'm getting before I hire someone to do a job. Works a charm. 🙂

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Spencer
4 years ago

Website is easy to use and booking is easy. Work is exactly as they describe in inclusions, and a very high standard. Overall very happy. Being able to choose extras such as carpet cleaning was great too. I like how you can select cleaners based on if they can bring their own equipment as well as products. Can't wait for the handyman service to come online – I think I'll be using Gleamers a lot more.

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Gladys
4 years ago

Cleaners have done great job. Punctual, hard working and kind. Will definitely call them again for the next time.

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