Giga Tires

I just received the information that I have two choices 1; If I want to have my delivery as ordered to my front door it will take another seven (7) days or 2; Go and get the tires from the postal office myself in 1- 2 days.

This means that the second delivery (as ordered) will take two (2) weeks instead of 7 days as promised and the TOTAL time of delivery would be around 5 Weeks (instead of as communicated on their webpage 3-5 days). Or if I go and get the packages myself that it would take a minimum of 8 to 9 days and the TOTAL time of delivery would be over 4 weeks.

Is this company for real?

I keep getting their excuses – excuses that have the exact same expressions and format on different platforms (different Facebook-pages due to that they have multiple brands marketing their services, mail-correspondence, phone-calls and so forth) – meaning that this is something they are used to.

My biggest upset however – is that the chairman of the board Alexander Gebler and the other board members: Dr. Harald Blania, Alexander Eichler, Philip von Grolman,Thomas Loock, Dr. Andreas Pr眉fer is giving their staff (who are doing their best) tools that are not sufficient to avoid problems and to solve them if they appear.

The year is almost 2021 and companies like this still exist – amazing.

Regards
Ken

This company makes it almost impossible to get warranty on tires, even clearly there was a defect. They make you remove the tire and ship it back for inspection even after providing pictures. Even then, there is no guarantee they will honor the warranty. By the time you consider the cost involved. It is basically not worthwhile to claim anything. Stay way from this reseller.

This company will try their best to get out of warranty claims. One has to remove the tire and ship it back first, making it not worthwhile to claim anything. What is the point of warranty if you have to spend so much just to file a claim?

I highly recommend! 5*****

I order four 225/60/16 they took $174.40 from my debit card I didn't receive a confirmation or payment receipt called the vendor they tried to convince me that they had not been paid and my items were still in the cart I contacted my bank and just as suspected they had indeed been paid yet still trying to get more money from me they are still holding the funds so my bank can't even so a fraud claim upon it but as soon as it post I will be making sure that they will no longer do this to anyone else all i wanted was tired they have my money but refuse to acknowledge it

Bought 2 sets of tires that were off brand tires about 3 months ago. Of the 8 tires purchased, four are unusable. This tire brand should not be sold

Fast delivery, good prices!