Jacqueline
3 years ago
I've ordered twice from getvape or getchubbies as they're now known but the website seems to be no longer available they're scone, cream and red jam flavor was delicious ? miss it
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Micah
4 years ago
A company with a passion – clearly care about making a great product and keeping customers excited and happy! Look after us and we'll look after you. Where do I start…..
Website – actually works perfectly on an iPad with means you get 10/10.
Shipping – Free & Next Day …. unless they start offering to transport by drone they can't get any better – 10/10!
Products – limited selection but this is a good thing as they have focused on getting what they do sell right…. never trust a restaurant with too many items on the menu .. same goes for e-liquid. The ones I've tried so far have been amazing 10/10
Value for money – cheaper than premium, but not a lot cheaper however buying in bulk gets you discount and they look after customers with promotions too! Happy to pay the price for a good quality product- 10/10
Customer service – wow they are on the ball. Starting with you delivery …. they send you a sweet with your order (nice touch). They are available to help online via email & chat. Had a super conversation on chat late at night and was blow away by their help and genuine passion for making their customer happy! Not had any issues which required help but I have no doubt in my mind that they would do everything possible to resolve it and leave you feeling valued. 10/10.
Thank you, keep up the good work.
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Gladys
4 years ago
Amazing price for juice that is just mind bogglingly good!
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Austin
4 years ago
Arrived next day. Free delivery. What more do you need?????!!
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Latisha
4 years ago
still not here
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Janell
4 years ago
Ordered on tuesday evening, i understand bank holiday weekend holds things up but its been a whole week now and not received anything
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Pablo
4 years ago
This is the best and most rewarding vape store online that I have found they always have the best products for the cheapest prices and I have been purchasing juices every month from this company with no problems. They have a very wide selection of products and they always give you a little surprise in your package when it arrives?. What I like most is that you an build up your vape store points for every purchase that you complete and this is well worth while if you purchase as many bottles as I do all in all 10/10 rating !!
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Chris
4 years ago
I recently purchased some e juice from this company, I was dubious at first and I should have really trusted my instinct.
I paid for 3 e juices, and paid for express delivery since there was no actual aprox delivery date for a signed for package (which is also extremely unhelpful) I asked when it would be expected and they said Monday. Well 3 days later, no juices and no contact despite multiple emails.
Honestly the measure of a company is its customer service, big or small. To not even contact a paying customers enquiries about a missing order is disgraceful.
These sorts of companies are a dime a douzen and I recommend you stay away
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Walter
4 years ago
First of all my order was sent by second class post when I had paid for first class. One of the nicotine strength's on my order was sent wrong but after speaking to Jen Wilson she refunded my postage fee and kindly sent out the item that was sent wrong again. Unfortunately this was sent wrong a second time and on speaking to Jen she has resent the item even though I told her that there was no need. Jen is a credit to getvape and gas been helpful and friendly through the whole process
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Ryan
4 years ago
Dissatisfied with the fact I've been sent an email to say my vapes has been dispatched 6 days ago and still I haven't received them. It said on my receipt that it would be delivered first class and require a signature as well. I have written an email chasing some answers from Get Vape but to date no one has come back to me. This is the first time I've used this company and at this rate it will be the last….
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Chantel
4 years ago
I have placed two orders in total with GetVape, both of which have been very slow.
The first order I made on a Wedsneday, paid for second class delivery and didn't receive it until the following Wednesday evening. I sent them an email to ask if everything was ok and they just said maybe RM was being slow.
The second order I placed on Thursday last week. I thought I'd give GetVape the benefit of the doubt as I genuinely did enjoy the products.
I paid for Royal Mail first class signed for to avoid the slow delivery of last time.
It is now 19:40 on Tuesday and I haven't received my order.
I have sent GetVape two emails over the last two days and am yet to receive a response.
There is no phone number either, so nobody to talk to.
Overall poor customer service and very slow delivery (what was the point in paying for first class).
I won't be ordering from them again.
Alex
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Raven
4 years ago
In my opinion they have very good price's, good quality of the products and good time of delivery.
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Jenifer
4 years ago
Ordered 3 bottles of e liquid
Ruthless swamp thing
Cali steam juicy orchard
Both tasted real bad
And reign drops merlin which was the worst of all
Very dissatisfied will buy from the high street from now on
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Emilie
4 years ago
Order placed Sunday evening, paying for 1st class delivery.
Despatched Monday, delivered Thursday.
No easy way of contacting get vape, and even emailed them in the past without even a thank you reply.
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Tosha
4 years ago
I had trouble with delivery that was NOT GetVapes fault and they bent over backwards to ensure that I got my delivery and to the bottom of why it took so long. Really nice guys and great support. Also you can't go wrong with their amazing selection and prices! 10/10 across the board
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Breanne
4 years ago
Great service and juice selection, my go to vape site for all my juice
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Deandre
4 years ago
I bought 2 Cali Steam bottle of liquid and the flavours are so good! Not sickly or plastic taste just pure flavour especially the strawberry one! The vape you get from these products are amazing although I'm on 3mg nicotine. Delivery was super fast too and well packaged! Even got a free vimto lolly pop. Nice touch guys! I'll be ordering again once I've run out! Finally found a reliable website and liquid to use!
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Laurel
4 years ago
Fast service and well packaged. Sent wrong nicotine strength with first order and didn't respond to enquiries but giving them another chance ?
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Courtney
4 years ago
Excellent prices, awesome juices and fast delivery. Recommend to anyone!!
Also nice touch with a sweet in every box you get!
Their prices are UNBEATABLE. Great customer service, great juices… good discounts for everyone you recommend and for gaining points. Better than vapeclub or any other known uk website.
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Kylie
4 years ago
Always on time (mostly next day) delivery, a good selection of products and the best prices around. My only suggestion is to keep on increasing your selection of juices and maintain the stock.
Being a customer for nearly a year and never let down by Get vape I would highly recommend them to others.
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Dana
4 years ago
Top brands at great prices,
GetVape is hands down the best place to get Quality brands at great prices. Service is great, delivery was really quick add to that free gift and reward points , can't go wrong.
Highly recommend these guys, no negatives from this very happy customer.
Thanks Get Vape
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Jayme
4 years ago
Just to elaborate a little further, top quality products, my wife and I love the Cali Steam range but have tried other brands from this supplier too.
Easy to order and rapid delivery, no non sense.
I will be using this site for some time into the future!
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Shawna
4 years ago
I found Get Vape and couldn't get over the price, I was worried if it was too good to be true. I found their Facebook page and had a look at what other people said about them, it was all good. So I placed a test order which arrived a day later filled with the juices I had ordered and loads of sweets!!! I placed another order this time it was a full order over 拢100. I have found Get Vape to have excellent customer service. Prices which I struggle to understand how all the vapers in the world are not ordering from this website. I have not been able to find fault with them. Have placed many large orders with them since.
They have a loyalty system so you can save your points and use them as a voucher code for 拢5 or 拢10 off your order, no min spend. But with these prices I find it hard not to order every flavour they stock. They update the site with new lines of juices, they also do special bundle offers which save you even more money!!!
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Rene
4 years ago
Good flavours and good price. Fast delivery, recommended.
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Brendan
4 years ago
So far, so good wide range of liquids at competitive prices with fast delivery