Audra
1 year ago
Purchasing from the ComputerPirates website was extremely quick and easy and the WD NAS hard drive I required was the least expensive, by a quite large margin, than I could find anywhere else. Communication was excellent and the drive arrived with 2 days despite being shipped from Germany. I do hope Brexit does not change our ability to access to what is an extremely competitive online company.
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Angelo
2 years ago
Excellent customer service. Dealt with return and refund promptly and efficiently.
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Christi
3 years ago
They sell items that aren't actually in stock and showing that they are!! When buying the item, I thought I'm buying it directly from ComputerPirates not from a third party, and that the equipment is available to be shipped to me. Apparently the stock shown on their website does not reflect their actual warehouse stock but the numbers that their suppliers committed to deliver. On the website, estimated delivery time was between 2 and 4 working days, and I was charged immediately after placing the order. Had to cancel my order because they sold me an item they didn't have. Got the money back next working day.
A lot of confusion in regards to the actual stock..
A lot of confusion in regards to the actual stock..
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Carly
3 years ago
Brilliant service. I was searching for a Sony VPL-HW65ES projector. Came across computerpirates.co.uk who had the model for sale at the cheapest price I could find, by over 拢250!
I was unsure about placing an order for such a high value item from a company I had never heard of, based in mainland Europe, and at an unbeatable price.
There was absolutely no reason to worry. The service was brilliant. Very fast and responsive email updates on my order, and the projector arrived on time and very well packaged.
Plus, I saved a huge amount of money! I will definitely recommend using computerpirates.co.uk, and will certainly give them another order if I am ever looking to buy any electrical items in the future.
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Walter
5 years ago
I purchased a laptop from Computerpirates last year January. The delivery was prompt and the price was comparatively low too. Recently I had a technical issue with the laptop but was afraid that the warranty had run out and that the laptop would basically go to waste. I contacted Computerpirates assuming that they would not be willing to help as it had been over a year since the initial purchase and the warranty was handled by Acer. Instead a CS representative jumped right on the issue, contacted Acer, and got my warranty extended to 3 years free of charge. It is now being fixed by Acer and my laptop survived. I will definitly be using Computerpirates for future purchases, as great customer service is rare these days! Thank you again!
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Tami
5 years ago
Was looking everywhere for very hard to find 40 inch 4K monitor from Philips (BDM4065UC). Most vendors either didnt reply to email, or gave ETA of 5-6 weeks with no guarantee of that even. These guys replied immediately and said they could source immediately with 1-2 days shipping to them and 2-3 to me. 4 days from that email reply, I am typing on my new monitors! ComputerPirates were super responsive to email (even at 9pm GMT!) and sent me tracking info right away too (DPD.de). And to top it all, they were the cheapest of them all too! HIGHLY recommended vendor!
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Juliana
6 years ago
Bought this laptop(Asus N550JV-CN270H 90NB00K1-M03710) after a lot of research.
Find it excellent value for money. Absolutely fantastic, 100% recommended to anyone who is looking for a high spec laptop. Very well designed and great build quality.
Had it delivered after 4 days.
I could track the parcel from their depot in Amsterdam all the way
to my door.
Find it excellent value for money. Absolutely fantastic, 100% recommended to anyone who is looking for a high spec laptop. Very well designed and great build quality.
Had it delivered after 4 days.
I could track the parcel from their depot in Amsterdam all the way
to my door.
Great service!
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Chiquita
6 years ago
Really very good service indeed. Was nervous about buying from outside the UK but cannot fault the quality of service and product. Fast and helpful turnaround for all pre-purchase enquiries. Expedited delivery was much faster than expected – just one day! And most important – the product what exactly what I had hoped for. I would thoroughly recommend this company