Complaints.com Consumer Complaints

Hermes delivery company didnt appear to pick up a parcel and I cant get in touch with anyone. Only voice machines at the other end. I cant speak to anyone ti either get my money back or understand what is the problem!!!

Does anybody know how to contact Wish Support direct

By Email or another platform

I am still outstanding two Goods since February and cannot get a refund customer

5e4783e80dd2c891eea18bd9

This a warning to highlight a software company producing a so-called computer repair program called TWEAKING.COM. Sadly it is connected with MajorGeeks who many PC users will also know,
The site tweaking.com seems to offer support and service amongst which the instant supply of a lost Licensing ID for software purchases is offered.
After weeks of requesting the company (which does exist) for my Licence ID to be sent both they and their current sales agent have not replied and any repeat requests are ignored. This is deliberate fraud of course and I hope that anyone about to use this company's software will think twice before purchasing their work. The program installed three years ago suddenly refused to start one day and asked for the Licence ID which no longer showed. The program sits useless and the damage done to the machine is final. Please do not be caught by this set of scammers – it will cost you more than money, with no sign of honesty or the promised redress. If they were banned from trading it would not be too soon. There no is excuse for fraud except retribution.

I'm making this review on Geardealz, buyer beware, I bought a headlamp for my husband it looked like it was worth about 10 dollars anyway I guess there was a 14 day time period where you can cancel your order and then I guess you send it back, well right on the 15th of June, they charged me $50, I know it wasn't 14 days since I received the order. So be careful because Geardealz will rip you off Everytime.

This is by far the worst company I鈥檝e dealt with on the internet. Not only have I not received a yellow top that I ordered, but have not had a response from the three emails I鈥檝e sent. I did receive earrings that were part of the order, but not the top. This was months and months ago. They however, got my money, but order is not complete as far as I鈥檓 concerned. Do not deal with this company, Sunnilooks, they take your money and don鈥檛 deliver.

Ordered a shed 6weeks ago from shire gardens buildings delivery due 25 may between 2-6. Receive a message at 4 to say they cant deliver due to staff sickness. After 3 days of calling and no callback as promised, receive an email to say will be delivered 1 june. I called them this morning as didn't trust them and once again been advised there was a system error and not booked even though I have confirmation email. Now been escalated to a manager but wont hold my breath. Absolutely awfull company to deal with and will be taking this further.

Recently purchased items through companies Wangluu, & Purchane, there is no forwarding address, or phone numbers to contact, they give bogus tracking information. They do not respond to emails. Tell you that items are shipped,but you are unable to view or confirm shipping,recommending not to order from them!

Refuse to Refund my Loan Payment

I am writing because of the deeply unsatisfactory company鈥檚 customer service procedures that I am constantly still having to endure from PNC Bank.

I have a car loan from your company beginning from January 2018 at 7.09% and have requested numerous times to refinance at a lower rate and was denied every time, though I鈥檝e NEVER been late on my payments and also apply more payments than the required monthly amount.

I transferred monies from my Bank of Am credit card to pay down this PNC loan at a lower interest rate. That transfer of $4200 was processed on January 24, 2020 from Bank of America to my PNC Bank car loan.

January 31, 2020, I contacted the PNC Loan Dept to reverse that payment for it wasn't a sound long term financial decision. The PNC representative replied that I would have to wait until the $4200 was posted to my car loan account before the reversal can begin.

February 5, 2020, I contacted your Loan Dept and the representative said it would take up to 10 business days to process the $4200 loan payment reversal and refund a check.

Through out the ENTIRE month of Feb. I was given various types of deceptive lies about my loan refund.
I submitted ALL of the required verified documentations and STILL haven't received my $4200 check to repay my credit card.

Then in March, Kai Winston of the PNC Retail Escalation Dept. required more documents and said that it will take 5-10 business days for me to receive my $4200 check so that I can return this check and resolve my Bank of America account situation.

It needs to be MENTIONED that during this PNC Bank financial fiasco, I鈥檝e continued to pay my PNC car loan and the Bank of America $4200 loan advance and continue TO DO SO.

The month of April is the same nonsense. We are now in May..Still NO REFUND CHECK.

Lovevacations has refused to answer phone calls and other attempts to reach them. They have unethical practices concerning refunds for customers. Because Covid 19 has forced customers to cancel hotel rooms and flights, through no fault of their own, they (we) should be refunded the money held by them. In our case Love has held our money for almost a year. The Omni hotel has refunded the money we paid for one night through them. The other night (two rooms) was booked and paid through Love. The hotel is closed and the graduation we were to attend cancelled. This is obviously a special circumstance which warrants a refund. The original stipulation was that these rooms could not be cancelled because of graduation weekend, but even the Omni Hotel, itself, refunded our money. The only reputable thing to do is refund the money. Emails have been blocked, phones unanswered and means of communication stimeed. Even the Omni Hotel tried to get us a refund from Love, and thought it should be reported to the Better Business Bureau by us & them. We will take action if this goes unsolved.

So, I purchased a 65" TV from Aldi in October 2019. I had to contact the Warranty Team 'TEMPO' in regards to the TV being faulty. Shuts down, loses colour, loses sound, freezes, screen shakes etc. They told me they thought it was the Remote Control making the issue, so they would send me a new one. Well 4 weeks after I still hadnt received the remote, had to call them on 2 occassions asking after it before it finally arrived end of January. Well as you can imagine, the remote did not fix the problem. I persevered with the issues, but finally contacted again to let them know the Remote didnt fix it. This was middle Febuary. They asked me to try updating firmware, to unplug the TV and count to 30 and plug it back in, tried to get me to download some other software and load it onto the TV (which after reading the manual founf out you couldnt even do this process, waste of time again) and when I finally had enough over the week of stuffing around, demanded that a repair be done. So finally in March a repair person came to look at the TV. I was told the only thing he could do was replace the complete motherboard of the TV. It would take about a week for him to get the part and fit it. Well 3 weeks later, I had to contact again asking after the part. They told me the part had not arrived, they didnt know when it would because of the Covid 19 issues that were now in place. (Even though the order would have been in place weeks before any border issues had been put in place) So I then decided to write an official complaint to Aldi in regards to how long this whole process was taking. According to their Consumer Complaints listed on their website:
What do I do if my product is faulty?
At ALDI, we never want a faulty product, but unfortunately this happens from time to time. Many of our Special Buys come with a manufacturer's warranty that can last for one or more years. ALDI recommends that If you experience a fault or defect with a product that has a manufacturer鈥檚 warranty, you can contact the manufacturer鈥檚 helpline for assistance. The number is stated on the packaging and paperwork included with your product and on the product itself. You are also entitled to return to your local ALDI store with the faulty product and acceptable proof of purchase for an alternative remedy.

So I would like to direct you to the last line again, YOU ARE ENTITLED TO RETURN THE ITEM TO ALDI

This is in fact a lie, I can not return it to Aldi, they also dont want to speak directly to me or hear my complaint. They just sent me an email stipulating I had to go ahead with the fault process throught the manufacture team!
I then get a call from the repair team, all of a sudden a day after they said they couldnt get the part…a part had turned up! So I was sceptical, as you can imagine and asked about the part being New and if it came with a warranty if they were putting it in. They could not say either way, so I asked for a refund. I was over the whole process, it has been 4 months since my original complaint and I am still being stuffed around with the repair, the refund etc.
Under Consumer Law it states:
Item should be Free from Defects. If the failure is not major, you are also entitled to a repair or replacement within a reasonable timeframe or a refund if a repair or replacement is not feasible.
In a reasonable timeframe! 4 months is not a reasonable timeframe!
A major failure is defined as:
The goods are substantially unfit for their normal purpose and cannot easily be made fit, within a reasonable time;
– A reasonable customer would not have bought the goods had they known there was a fault/defect; or
– The goods are unsafe.
All of these relate to what has happened with my product, so call in a major failure or a non major failure, I should have been given a refund and yet I still cant even get it repaired!
They told me they would escalate my refund request to the internal team. They just said NO, without even speaking with me! What a joke!

When i booked a very frendle ladie told me that if i wanted to change amend or cancel my booking there wood be NO charges and If I cancel within 24 hours I would get a full refund
I was due to fly out to Vegas on the 18th of April was told today that all flights from the UK to Vegas has been cancelled by the airline so I ask for a full refund only to be told that i would part refund they mis lead me into booking a car parking slot
Will never book with them again all they want is your cash not happy

The description on website is not accurate. I ordered several items only received a few within a month. Other items were not shipped however I was charged for entire order. The shirt I received was described as a cotton shirt. When it arrived it is a cheap rayon type fabric. Only to make it worse they wanting to give me a 25% refund to keep or pay shipping to China……Which will cost more than the $25.00 shirt. BEWARE what you order descriptions are not accurate.

Why does Total AV computer protection offer free installation but then after you have down loaded and tried to install it they ask you for your information and want you to pay for the service and at the end of they advertisement it says Money back guarantee. If it its free how can you get your Money back?

I use this company several times a year and it usually costs 拢28. However tonight it was 拢35 . The man at the desk said , with a smile , I don't set the price. To go up 拢7 within 2 months is unacceptable. I will use a different company in future and advice family and friends the same

Really the worst quality, nothing like the photos and I鈥檓 still waiting for the last part of my order, 6 weeks later, so I can send it back. Avoid.

I would give this company a minus star but they didn鈥檛 offer me one. Product is so misleading nothing like what I thought I was ordering. Stay clear of this company!!!

I would give this company 0 stars if I could. My order did not show up and they wont respond to any of my emails. DO NOT waste your money.

Roadie is a Bad Joke! The concept & basis of the idea is great. However, they have unprofessional people answering the phones if they answer a call at all. It takes an average of 30-40 minutes for them to pickup, they are Fraudulently presenting to U.S. consumers they have a call center when I was told 2, then 4 people answering a supoosed National Call center. They lie about what's really going on & as a former driver this was All too feequent in their interaction. Disgraceful customer suppirt, inept, dismissive, disregarding & then they lie. Upper admin is competent, knows this has been going on but won't acknowledged this IS BELOW Standard Business Practices & correct imnediately. That's how much they care about customer, sender or driver interaction 30-40 minutes to even get through & then some very very young lady (usually different) picking up the phone laughing while there's a snafu issue w the Order. This happens 8-9 times out of 10. When approaching them to address this dysfunctional part of their staff. I was retaliated by not being able to earn income as a person with Disability.This IS NOT an Ethical Company in ANY Regard. When you address an issue w them, you get the yeah, yeah, we know, we got it. Thank you but leave us alone. So what happens when the same thing occurs onbrge next order(s). You're beginning to get the picture they don't give a crap & I was told that at the highest kevel in the company. Real Professional? Uh? when you're trying to give them the issues which are contributing to the error Orders. They also are not complying with Federal Wage Standards for any Error Orders which I'm certain as Uber & Door Dash will soon end up in a Class Action Suit, very, very Soon. Just another company taking advantage of its' customers, drivers & senders. 34 million in one of their rounds of recent Funding & this comoany is too damn lazy, cheap & unethical to actually hire a Call Center. "We only have a couple of people, then 4, then we're getting a call center ready to roll". How about you hire the call center department before you actually Go Live to consumers, senders & drivers. Just aThought.That tells you everything you need to know about this dishonest dysfunctional company. Beware! Save yourself the BS lies, & Glotch filled app that there so honest about. If I could give rhem a negative star rating that would be the correct rating Worked for them for some time & NO ONE said or told me about an Amazon glitch causing all rhe problems & I've been aaking them for weeks. Straight up Liars!

House of Fraser 鈥榮 costumer service is awful, they clearly robbed me after complaining and sending them messages to refund me! They don鈥檛 even bother!!
I bought two coats from then one coast 拢100 and the other coat was 拢32. I kept the one for 拢32and returned the one that coasts 拢100 . House of Fraser, refunded me 拢32!!! I complained and waited but no response two months passed still nothing. They refunded the wrong item. They owe me 拢68!!!

Blackberry

I worked for this company in 2003 and then again in 2012 and harassment
began to take place and as a result I've submitted a Better Business Bureau
complaint in 2014 as well as a tribunal complaint in 2016. I need a
complaint filed and some assistance with addressing this issue.

A tribunal hearing has been scheduled.

Some of the information submitted within the complaint is listed below:A
woman at Vuteq where I previously worked was shouting comments to me from a
distance (name I believe was Laura) Vuteq management was notified of the
incident. Approximately Dec of 2015 Vuteq premises as I was leaving work.
Lunch has been stolen from Vuteq. I had taken a Goodlife trainer's course
and had people join the course and harass me. I've received threats
These issues first started while I was working at BlackBerry and escalated
once I was layed off. Vehicle broken into and damage done to car stereo(
was rewired) in Mississauga police report was filed PR15-044 7061 keys were
stolen, items stolen from vehicle staff have been hired from places I work
to harass me, one place was The Monitoring Center in Oakville an Alarm
Monitoring Company
John Chen was contacted Oct 6th 2016 via LinkedIn with no response
receivedJim Mackey was contacted Oct 8th, 2016 with no response received
regarding matter Marty Beard – Chief Operating Officer at BlackBerry
contacted Oct 12, 2016.
The following statement was sent to them Mike D Scott has been harassing
me and my family for quite some time, you may or may not be aware of this.
As a result sometime back a complaint was filed with the BBB bureau because
of his actions. It appears he intends to continue with his actions forcing
further complaints to be filed. As they're submitted I will forward you a
copy of them for your review. A Better Business Bureau complaint was filed
July 17, 2014 case# 1302548
On Oct 16, 2016 the following was sent to John S Chen and Jim Mackey

A complained will be filed with the Tribunal shortly in regards to this
matter. Thank you
response received from Jim Mackey

"At 11:53 AM, Jim Mackey said the following:Thank you. I do not manage this
area."

My response

"At 11:59 AM, Roger Virgo said the following:Okay please forward to the
appropriate person and they can feel free to contact me."
John Chen has been contacted via LinkedIn regarding this matter with no
response received

Complaints have been filed recently again with Tribunal, BBB, Ombudsman,
and our Premier has been contacted.

Nelligan O鈥橞rien Payne LLP has commenced a class action against BlackBerry
Limited (鈥淏lackBerry鈥? on behalf of a group of BlackBerry鈥檚 employees
working in Ontario and across Canada.
BlackBerry arranged to transfer over 300 employees across Canada to a
business partner. Only after employees accepted employment with the
business partner, BlackBerry informed the employees that they had resigned
their employment. Blackberry provided resignation letters for the employees
to sign and dictated their last date of employment. Blackberry stated that
the transfer is not a sale of business, meaning the employees will lose all
of their years of service.

BlackBerry鈥檚 actions amount to a termination of the employees鈥?employment.
This entitles these employees to statutory, common law, and/or contractual
entitlements on termination. BlackBerry has stated that it will not pay
BlackBerry employees any of these entitlements, despite the fact that
employees lose all of their years of service.

BlackBerry has breached its duties of good faith and honesty, and has
knowingly misled the employees. BlackBerry structured this transaction in
such a way as to avoid paying these employees their statutory entitlements.

i had a delivery of tulips from ur company today the tulips were 7 with leaves and xmas tree branches very poor had 2 pine cones and a bit of spice sorry very bad not worth postage or wrapping

Pacific Capital Finance (PCF).
I applied for financing. They ask for a processing fee. Before approving my request, via an ACH Debit to my bank account, they prematurely withdrew the processing fee of $495.00. I also applied for financing elsewhere and they approved by application sooner than PCF. Thus, I canceled my request with them and ask for a refund of my $495.00. That was back on 11-21-18. To this date, 12-20-18, they have not yet returned my $495.00. I filed a complaint with the Better Business Bureau.

Case Manager Ms. Ingrid Mahogany / unprofessionalism case management. bad counseling. disrespectful to clients

Do not ever order from them. They will steal your money. I wish I had read the reviews before I ordered. I ordered 2 items for &12.90. I never got my items and now the website doesn't work.

MOONFRUIT – Still trying to sort out problem with Moonfruit trying to take money out of my bank account when do not have website with them. Have asked for Customer Care Manager to ring me as fraud! Just get call centre call staff emailing me back who are not sorting it out!
LEGISLATION –
Unauthorised payments from your account
First published: 18/04/2016 Last updated: 13/01/2018
In most circumstances, your bank must refund you for an unauthorised payment. Find out what your rights when money is taken from your account without your permission.

Money can only be taken from your account if you have authorised the transaction.

If you notice a payment out of your account that you did not authorise, you should contact your bank immediately.

If you did not authorise a particular payment you can claim a refund.

In most cases the bank must refund the payment without undue delay and by the end of the business day following the day on which it became aware of the problem, unless it has reasonable grounds for suspecting that you have acted fraudulently.

Your bank may ask you to answer some questions and fill out a form confirming what has happened, but it cannot delay your refund while it waits for you to return the form.

You should be aware that deliberately making a false claim that a payment was unauthorised is fraud and your bank could report it to the police.