Comfort Keepers

They try to be the best, to be successful. To be the best they can be. Unfortunately the company is plagued with unorganization, miscommunication and a pocketful of discrepancies within and without the company, employees and employers. I will leave it at that. And there are no incentives for workers, no rewards for employees who work hard and fulfill empty voids in their client's lifes. But they do get something extra special for Christmas. A chocolate bar

My chief complaint has to do with the advertising of this company. The company state how good or beneficial it is to help your love one. THIS IS NOT A TRUE STATEMENT. I will give you some of my personal examples:

1. Sent people who dropped my wife several different times, sustaining many bruises as the result from drop. Fire Dept. was called to help my wife from the floor. (She only weighs 120 lbs.)
2. Missing items such as pain medication, money, jewelry, and new checks; which I had to put a stop on.
3. Dress code very unprofessional, shorts, stained clothing, very sloppy.
4. Many times would show up late making it difficult for me to get work on time. Employee's would have to leave early; therefore I would have to leave work, because they could not get a substitute. This happened on more than one occasion. I had to accommodate their work schedule with mine by 30 minutes. Sometimes the employees wouldn't show up and had to call off work because they wouldn't answer the phone.
5. I was always concerned if a background check was done on the employees.
6. Unqualified staff
7. My complaints fell on deaf ears.

My resolution to this complaint would be to stop advertising that your company is caring. My wife and I did not experience this at all.

Sincerely,
Jim Taraszkiewicz

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