CometChat

This product is a scam. Stay clear of it. Service is atrocious.

The support team is the best! Available very fast they take time for you and solve the issues quickly! The app is very good. I highly recommand

Awesome platform! Great customer service.

Absolutely the best experiences I have ever had.
Simple API implementation, customer support to say the least wonderful, professional, helpful and understanding.
For educational use in social network platform it's a must.
My compliments to CometChat!!!

This is the best and honest group of people to do business with. They reply to your needs and they follow up with their promises. I AM GRATEFUL for CometChat!

Cometchat have great costumer service, very responsive and answer any issues we have in a timely matter. I appreciate their service

A very solid chat product for mobile and desktop with many features, and then excellent support if needed. Integrates well with Ning. Many thanks to all concerned.
EnglishClub.com

Just started with Cometchat and support is great. We are currently integrating it with our platforms and our queries are quickly answered.

We are using Cometchat on our platform from the last 2 years. The service is really good and their support team is very responsive.

Great experience! I was always supported and I sorted out every technical issue

They are great to work with.

Hi, First of all i would like to thank you CometChat Author who build the great platform. I didn't such kind of awesome system. All the features are much batter and also support help to integrate via Skype and resolve the issues within a hour.

Support is fast and the developers are patient.

You can use into any tools like in WordPress you can integrate just in few seconds.

Thanks for everything.
Amentotech.Pvt.ltd

Having "demo'd" several different chat functions, I chose CometChat based on both the easy of use, simple API and top service.

CometChat we're able to get the function up and running quickly and have patiently integrated the service to meet my exact needs. This integration service along with the customer service and care has been exceptional.

CometChat has also been extremely well received by our user base, with a string of positive feedback, from appearance, easy of use, mobile capabilities etc

All in all really really pleased with CometChat. Thanks Guys.

Comet chat is great. The team is very responsive when you need any customisation done for your website.

It is probably the most user-friendly chat out there.

Further, the admin panel is also very clear and easy to use.

I recommend anyone to use comet chat when they need a third party chat client to connect people or customers in general with a service representative.

Good Client support! We have been with Cometchat for almost 3 years and always found the team to be reliable and efficient.
Thank you Cometchat ?

We have been using CometChat for almost a year, there were many bugs but they have worked on removing them over the period of time.
The support has improved over the period of time.
The documentation is easy to understand, their API is easy to integrate.
The only change I would like to see is it should have in-built recording option.

The company has a brilliant product named Comet Chat which enables audio-Video-Text Chat with other online users via iOS and Android Mobile Apps.

I have it built up as a customized version and found it a great user interface, easy to understand and operate. The quality of video and voice was satisfactory.

The admin interface is also comprehensive which allowed us to customize the features thus removing what was not needed make a neat interface which shortened the learning curve further.

Overall, I find the app and company behind good. The customer support we received was awesome as the staff seemed eager to make this product a success and help customers as well.

We have been using Cometchat from a very long time, previously it had many flaws but now they have improved a lot, the product (Pro) and the team is promising. The developer documents have been written in very client-friendly form, they have build sample apps for almost every platform which helped us to quickly integrate into our app with minimum difficulties, though they need to focus on their quick release process as it really affects the production builds

Terrible just terrible. Asking each month money after you bought this script for very big money. They are cheaters. never have any deals with them.

Their support have after two months not been able to help me install a very simple integration on my website. It has been filled with bugs, such as the chat not showing on some browsers and the chat telling logged in users to log. They were also not able to get two chat windows to be active at the same time, even though they keep on insisting it is possible.

During our live sessions it is like they try out their code for the first time, when trying to integrate it on my page. They also lack common programming skills, such as blaming their failing javascript code (js run time errors) on the css width of the chat window…

Still awaiting my refund…

The service is not good at all, making follow up related to an issue from last 1 month and they do not have a solution for it, the only answer we get all issues will be resolved in next version. God knows when they will have new version.

Cometchat doesn麓t respect customers, changed commercial plans, increased a lot the price for the same features. Updates only for the new clients, don't inform about in any channel how to go to cloud service.
All customers have a license with free updates included, but Cometchat doesn麓t care.

Think before buying…Happen to me, will happen to you.锘?

I purchased Cometchat plugin and its related APPs, SDK and Desktop Messenger after reading the instruction and description of its features, and my nightmare began. The plugin was not only failing to work properly, but caused the slowness of the whole site. The chat could work only among the 4 sample users, and you could not add new users to a contact list. There are totally 38 warnings and errors with the Cometchat.

I contacted the support and the guy named Salam answered my ticket a couple weeks later promising to let their developers to fix it. They did nothing to solve the bugs during the whole licensed year, then they asked me for more money to extend the license and much more $$$ to move my self hosting to their cloud hosting. Yes, this terrible scamming group based in India just care about money only.

What is more that they never ever game the right APPs packaged, never ever game the active SDK and Desktop Messenger.

They ever did not fix the dozens of bugs, but refused to refund me. They overstated the features of the Cometchat features to induce customer to buy, and took the cash and left nothing working. Don't buy this terrible scamming plugin to avoid loss!!!

This company is now unresponsive except when they want your money.

I recently purchased the Platinum self hosted edition for close to $500 as well as the mobile edition for another $500. I asked their team to install it and before I could even launch, there were bugs. I'm supposed to have premium phone support and priority email/chat support with my package but can't reach anybody. It's a never ending revolving door.

The phone number is US only (I'm in Canada) and I haven't received a response to multiple support requests for days so I can launch my site. They had no problem taking my thousand bucks and nobody told me they would be changing their platform and that mine would be obsolete before I could even use it.

Cometchat…what is going on? Or are you going out of business?

They have screwed their customers over a peach.
They've updated their licensing without telling customers and then want extra money (hundreds) on what we've already paid.
Four years we've been with them and spent about 3-4 thousand and this is how we get treated.

All these reviews rating it 5* are FAKE! THESE ARE ALL FAKE REVIEWS FROM THE COMPANY. ALL NEW. ALL FROM INDIA. FAKE! AVOID!!!

Tickets take forever to get resolved, when they get back to you (finally) they send screenshots with a noted attached simply saying "It works here" – but they don't check all the issues or the main issue you report.
This puts you in revolving doors of them taking forever to answer.
When they do, you can guarantee it's a Friday evening before they log off – leaving you as is.

Honestly, you are getting ripped off if you go with this lot of cowboys.