ColoCrossing

DO NOT TRUST COLOCROSSING!

They operate a site called LowEndBox.Com. This site is run by CC and the vast majority of the offerings are from providers who are directly connected to CC servers. In one week four different providers – all the same people – just decided to shut down after collecting months of yearly subscriptions. ColoCrossing decides to NOT allow any postings pointing out this blatant fraud and to boot continued to allow these companies to post offers on the same day they announced going out of business. Repeated attempts to post anything on that website are not allowed as it shows ColoCrossing is a provider to fraudelent companies and not only does nothing about it but does everything it can to prohibit anyone from letting others know this fraud is going on. They are very willing participants in this now.

Bad support, bad services, stay away from this provider.

Very bad experience. Slow speeds. Disconnects. SparkVPS is a reseller of ColoCrossing provided servers. Terrible customer service. They ignore your support tickets for months. Do not purchase their 'package deals' or 'specials'. It's like paying for garbage that causes you a headache.

I am leaving a bad review for this company due to outright false claims and advertising through their website LowEndBox.Com which is clearly listed as part of the VSNX companies.

The issue is false and misleading claims on this website but not allowing comments disputing these claims on same website. A case in point:

"SparkVPS鈥?own Dylan has recently shared with us a flash sale they are running on KVM VPS鈥檚 in their Dallas and New York datacenters"

SparkVPS does not own or operate a single datacenter. They are a reseller of ColoCrossing services and any posts claiming otherwise are false. As these posts are not made by the companies but by the website operators (also ColoCrossing) they are well aware of this as well as the fact that almost EVERY offering on this website are ColoCrossing customers.

As they knowingly posted this false/misleading claim willingly it makes one wonder how many other times they have put misleading or false information in their posts to encourage business with their customers.

In addition they filter and block reviews they seem to deem unsatisfactory as they did my post questioning this information

Colocrossing.com sponsors systematic scam by offering servers via lowendbox.com
They operate by selling customers annual, biennial or 3 years server plans via puppet companies. Once customers prepaid for a year, 2 years, 3 years of service, the company will oversell the server. Customers will never get the server resource they bought in the first place.
Once the customer is longer than 180 days, the maximum protection offered by PayPal, the company will terminate the server. Customers who lost money won't get their money back because of 180days.

With a 1 year contract commitment and numerous billing issues to me it just wasn't worth it. When so many others are a month to month. For the required commitment they offered really nothing better than anyone else.

Low cost and secure co-location services. It would be hard to provide the redundant HVAC and power plus network and security at a lower cost doing it yourself.
While we do our own server management, ColoCrossing notifies us if they notice servers beeping or anything out of the ordinary 24/7.

am working with Colocrossing few years and they support is wonderful
Quick and professional response

best support and good quality

Service was awful, systems were broken, they tried to charge me for things I never asked them to do. Find another provider.

Excellent Customer Service with no downtime!

We are doing business with ColoCrossing from 2012. They are fantastic guys and very professional. Their staff is also very skilled.
I definitely recommend them!

I have been running a small ISP since 1995. I have had a lot of different versions of my servers and I have worked with a lot of ISPs.

I used to have an outside sys admin. A couple years ago, I wanted to move to managed hosting, so I went to Siteground. When I asked for root access to my server, they stopped giving me support.

ColoCrossing took me under their wing and built me a server that was faster, lest costly AND they give me the support I need while giving me root access to my server. Also, they provide me with some additional services for preventing DDOS attacks and maintaining email reputation that I did not even know existed.

Specifically, Nick (my rep.) has been outstanding in building and then working out all the little details that go into getting things just right. I cannot thank him enough.

I sleep better at night knowing that my servers are in good hands.

Good services.

One of the best dedicated server provider and colocation service across the globe.

This company will help you at midnight, literally. This company always keeps their servers running and is honest with you. They are responsive and willing to earn their money. One of the best hosting companies in buffalo.

Although there were a few hiccups and misunderstandings during deployment which is understandable given the nature of the work, their support staff is impeccable with response times that range between 5-15 minutes even during the weekends.

They are extremely accommodating and we would highly recommend them to other companies.

No SOC audits in several years, sales staff who wont return your call (after you sign up), and all ipv4 space that is blacklisted with other networks. Google search for ColoCrossing and you will see how many people have been abused by their clients.
When I tried to terminate my services they played games and gave me a run around. Good riddance…

We've been lucky enough to use ColoCrossing for many of our projects. Support has been quick and having a dedicated account manager can really make the difference with billing issues.

Reliability wise, ColoCrossing is excellent. I can't say that I recall having any downtime in the past year.

The network ColoCrossing offers is great! Fast routes and consistent latency – definitely holds up to the premium network advertised.

Keep up the great work!

Thanks,

Jack Musselwhite

Awesome customer service and uptime rates. 100% uptime in the past 5 years I've been with them.

Great provider

Been with ColoCrossing going on 13 years now…no place like a reliable home
Dave
NRT Servers

The most important part of any Colo company is that when a problem arises they work with you. Sometimes it is not always perfect, but they work with you to get as close to perfect as it can be. *THAT* is why I will continue to give them my business.

I have been dealing with Colocrossing since 2010. Had excellent experience with them so I would refer them to anybody looking for colo / dedicated hosting service.

I am using 20 servers with colocrossing. I am very happy with support, billing and sales team. But we face lot of false-positive report. Auto nulled route system is most non-professional solution. Recently we move some client who was facing issues here. But same sites moved to other company and we haven't face any issue. It happened before as well and that time we cancelled 5-6 servers from colocrossing.

If you able to overcome this false-positive and auto nulled route issue it will be very helpful for colocrossing customers.