Collette CA

The tour guide and coach driver were excellent-they and the other traveler's made the experience so much more than I expected.

Everything was done so well. All of the activities and things we saw were wonderful, the accommodations and meals were superb, and our tour manager looked after every detail so efficiently and professionally.

I would travel with Collette again! All aspects of our trip were carefully crafted for our utmost enjoyment. Our tour manager ( Luciana Lyons) was outstanding with her organization and incredible knowledge of the sites we were visiting. As guests, we were were given adequate time for meals, shopping and visiting the historic sites. I learned so much from the guides who showed us the Vatican, the Colosseum, Pompeii just to name a few sites. I encourage travellers to explore Collette and consider their many wonderful tours.

The trip exceeded our expectations as to pick up delivery from and to the airport, quality of the hotels and ease at getting into and around the attractions. We liked landing in Jackson Ville, Fl but there should be something to see moving to the Low country. Not all of us enjoy shopping so St Simon鈥檚 needs another stop. Same with Charleston. Really enjoyed Jekyll island, one more day there please,and Savannah. Please change the restaurant at Charleston, food too fried and dessert too hard.

Just like the brochure, very professional, no worries!

I did not like the fact that a tip amount for the tour guide had an amount of between 5-8 USD dollars. They are already getting paid by Collette & we paid a huge amount already for the trip. I don鈥檛 feel that was appropriate. She could make upwards of 3,500 extra in tips alone. Not appropriate.

The guide, hotels and meals and tours were great. The smaller group was a nice way to know my fellow travellers better and they were a super bunch of people.

loved all aspects of the tour.

generally a well organized and informative trip.

Everything was as expected and tour was great

We had the best driver, the best vehicle, the best company, the best tour manager and, most importantly, the best views!

The tour gave us just the right amount if time. A small group was a Absolutely refreshing. Our Tour guide Rahima was so accommodating not once did she ever loss her cool or interfere with our own unique interests. Because if this our group just gelled from day 1.

An adventure every day!!

Everything about our tour was excellent. Our guide had a real passion for the nature of Costa Rica and provided a great experience. Great hotels and food. Nice, clean bus with an experienced driver.

The trip was fantastic, well organized. The accommodations were super and the tour guide, Henry very knowledgeable and fun.

The only objection we had was the timing of the flights. We went via Washington and London when we could have gone Toronto/Cairo. We returned via Zurich when we could have gone directly Cairo/Toronto, that flight was leaving Cairo just minutes before our flight. We had 6 hours wait in Zurich Airport.
The flights are the only reason I didn't give you 5 stars.

First quality service in every regard.
Attention to detail was outstanding.
Tour guide was EXCELLENT!!

Thoughtful and caring guide. Every detail including transportation to and from airport taken care of. Fun choices for breakfast sites. Chose great hotel location.

Collette organised out group very well.

Suggestions for Collette re 鈥淭reasures of Egypt鈥?Tour
1.Include the tips (like Senior Discovery Tours does). Pay people properly for doing their jobs!
2.The Aswan High dam should be a standard part of the itinerary. We had to petition our tour manager to get it organized, and had to pay extra for it.
3.Include wine with the dinners that are included in the tour.
4.Do a better job of finding flights that minimize layovers. Friends traveling with us were able to do what Collette could not. Their layovers avoided 7 hours of waiting.
a.Offer the option to fly non-stop to Cairo (via Egypt Air, for example).
b.In general, allow more flexibility in flight options and changes.
5.Better enforcement of rotation on the bus (give example of Newfoundland) and at dinner tables
6.Honor requests to group people together in the hotels (we don鈥檛 see each other that often).
7.Too many activities packed into single days 鈥?Abu Simbel was the worst 鈥?up at 5:30 and not back to our rooms until 11:00pm. Keep the same activities but add a day in order to spread them out, thus making the tour less hectic overall.
8.People often dislike wearing name-tags. Provide a list of the names of everyone in the group, so they can better get to know each other and keep in contact if they wish.
a.And Collette鈥檚 name-tags should attach to the lanyard at the two upper corners 鈥?a single point of attachment keeps the tags twisting upside down.
9.Eight of us had to get up at 4am to fly to Jordan with a terrible 鈥渂ox breakfast鈥? then had to sit around for hours in Amman鈥檚 airport for two others who took a later flight. The whole group of 10 should have been able to take the later flight.
10. It was a waste of money to stay in an Amman hotel for 4 hours then have to leave at 11pm to fly out at 2:40am with no sleep. As in point 7. above, by adding a day to the tour, we would have been able to get a night's sleep prior to flying home.
a. Most of the food at the final dinner was uneaten.
b. And we never received the promised final "breakfast" as per page 21 of the Vacation Documents booklet produced by Collette.

value for the trip overall, unforgettable and as a couple we both were satisfied

Our tour guide, Marise was fantastic! She was knowledgeable, organized and energetic. It
was an amazing first visit and tour of Portugal!

Would like details in-hand for the trip earlier than 2 weeks before leaving. Had no idea of tipping amounts until getting their package and left little time to obtain money required. Everything else ran like clockwork.

I had an amazing time with Collette! We had an excellent guide, stopped at all the highlights of Ireland, and at some great food. If you're looking for a great overview of the country, look no further.

Loved every minute. Only suggestion some days were toooo long. Too Tired next day to fully enjoy.?

I actually thought Collette's service throughout the entire trip was excellent. Our tour director was absolutely excellent as well, and made the trip very enjoyable. The hotel was wonderful, and we loved being able to stay in one place for the duration of the trip.

However, I cannot give five stars because of one significant issue. The tour itself was a very high-energy, very active, very mobile tour with a lot of events packed into each day; and a great deal of walking on all of the excursions – a lot involving going up & down hills. There was no mention of any of this in the tour brochure; and when my 88-year old mother and I asked the local representative about how active a trip it would be — she assured us that it was moderate. It was by NO MEANS moderate. There were several other older ladies on the same trip, and they also struggled with the jam-packed schedule and high level of walking/activity on the excursions. Surely that should have been made clear in the brochures and pre-presentations regarding the trip??