Annie
6 months ago
My daughter's autistic and she said for 1 year to buy the reborn baby doll on the 3rd of march.she received nothing 40 emails later and still no response, she is beside herself. This doll was going to confert her to bed. They should be locked up this is just so wrong.
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Isabel
6 months ago
Waited 4 and half months for a piece of plastic. And I paid for a life like doll. Made put of silicon. This is b/s. They won't answer me back. And they say I can return . But what guarentee. I will get my money. This is a scam.
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Caitlyn
7 months ago
Ordered a Girl Reborn, Lillian, 21" silicone with real hair and in a blue sleeper. This was in April 2020 finally received in July but it had painted hair and was only 12"
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Latosha
7 months ago
Ordered and paid for a doll April 12/2020 and have not received it. Sent emails and asked for a refund. No response yet.
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Ethan
7 months ago
I placed a order on April 6, 2020 for two doll. I emailed them to check on my order they said due to covid-19 it would take a little longer I was disappointed but I understood what we all are going through they ask me for another week and they would send me a tracking number which never came. I emailed them a few days ago asking for the 3rd time to refund my money I have not received a response. This is really sad the dolls we're for my grandkids.
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Shawna
7 months ago
Ordered a doll april 2 nd have not received and want money back.
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Debbie
7 months ago
This is a scam I paid almost $200 for three life like baby dolls to receive fake plastic baby dolls and someone needs to shut this place down pay me back my money and everyone else I waited two months and got ripped off 馃槶
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Craig
7 months ago
Ordered 22in lifelike Little Justice Baby Girl doll with 2 feeding toys,pink dress and pacifier .This was the end of March. Email was sent to me 4/21/2020 that my items were on the way but due to Corona would be delayed. Received the dress 6/3/2020 and sent email asking when to expect the rest. Replied on 6/9/2020 with tracking # that it was on the way. Received package 7/1/2020 and the doll is about 12 in and is a BOY….absolutely not what I ordered..rest of order way out of size. Now email are being returned.
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Aaron
7 months ago
In aprile, 9 ho ordinato la bambola, ordine 3203, dicono che spediscono dopo il 25/4, poi ci sono ritardi. Chiedo il rimborso, il 20/5 dicono che rimborsano entro 15 gg utili passati i quali sollecito ma nessuna risposta. Sola!
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Chester
7 months ago
As others have said this company promised a reborn doll which was ordered for my daughters birthday only it never arrived! We paid extra for quicker delivery (bought 29/4/20) had some interaction with the company via email who said it was due to high demand- I get this due to covid19 so I waited a little longer. Today I thought I would send another email only to find the email and website no longer exists!! So upset as this was main present our ASD daughter wanted and she has waited so patiently for- now we cant even get another due to the money we have lost on this one!! Upset doesn't even begin to cover how we are feeling.
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Demarcus
7 months ago
I ordered a doll from Their site. Got it in the mail three to four months later. Was not the doll I鈥檓 the picture as promised. Nothing was sent to send updates on it. They are a scam don鈥檛 order from this site.
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Sonia
8 months ago
Ordered a 22鈥?life like Addyson doll for my daughters birthday. In March. Her birthday was June 22. I got the doll today, its a barley 3鈥?tall Dollar store doll. I paid over $100 for this in Canadian. It was on sale for $89 USD at the time. But the scary thing is that i made a comment to my husband that thw doll in the picture looks real. Upon searching images i came to discover the baby is in fact real and they have been posting other peoples baby pic and advertising them as dolls. Please report to Facbook or instagram or anywhere they operate
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Erik
8 months ago
I ordered a doll from these people and never received it i emailed them and i got the run around saying that it will be mailed at a different time and to be patient i waited and that day would come and go so i cancelled my order and the money didn't come either i ordered april 27th
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Jordan
8 months ago
I ordered a baby doll 31st March 2020 and and nearly 3 months later have not received and they don't answer my emails any more
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Joshua
8 months ago
On April 11th I ordered a doll for my soon to be 7 year old granddaughter. She paid for it with her own money and has been anxiously awaiting its arrival. On 4/18, I contacted them via email to check the status and was told it was in process and not to worry. On 4/23 they sent me shipping confirmation and tracking info. As of 5/28 over 30 days later the shipment was showing in Shanghai. No further info has been available and my emails to their customer support have gone unanswered. Now their website is gone. It鈥檚 not the principle of the money, it鈥檚 the heartbreak of the child waiting for her doll to arrive and asking every day when it will be here! Out $78 and more importantly have a heartbroken granddaughter
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Jared
8 months ago
On April 24th I ordered a doll from colelila.com. I have waited for it, never received the doll I ordered. I requested a refund. They told me to check my local post office. I did it and they don't have my package. I requested a refund and now colelila hasn't refunded me or responded to my request.
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Camille
8 months ago
I Ordered a 22鈥?Silicon reborn boy Doll over a month ago and still haven鈥檛 received it. I paid 79 dollars for it. No tracking# outside of the USA….the doll was ordered from China. My granddaughter is heartbroken and so am I.
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Kody
8 months ago
This company has no names, phone number or address on their website. That should be the first clue. My mom ordered a doll from there for $97 and it took 8 weeks to get here and it was a cheap doll that you could buy out of a store! it had a pacifier that came with it, but the mouth does not open lol This is a big scam! Do not order from them!
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Herman
8 months ago
I order a life like baby it鈥檚 name was Bennett and I have received them yet it was supposed to be two of them.but I received to little bitty does that you go by at Walmart or somewhere like that they are not what beside that they are a girl I order two boys.
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Stefan
8 months ago
I have sent several emails about my order being a joke and it apparently is falling on deaf ears. Their response if I get one doesn't answer my complaint!
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Wade
8 months ago
J'ai command茅 ma poup茅e le 30 avril et toujours rien selon le tracking il est 脿 Shanghai pour le transport a茅rien depuis 30 jours d茅j脿 et pas possible de contacter qui que ce soit la page du site n'est plus d'actualit茅.
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Guillermo
8 months ago
I have been waiting 2 months for my doll. And it isnt the one i wanted.
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Margarita
8 months ago
Ordered a baby girl calico full body 17 inch on April, 2020 I received a doll today may 29 2020 baby boy 6 inch tall hard plastic like any 99 cent store doll i was completely scamed i been clicking in their store link but it says page not found im so disappointed and frustrated I got my money stolen i posted a picture comparing the little doll with a 18 inch doll my daughter has
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Ted
8 months ago
Bought a reborn baby April 9 it鈥檚 May 27 and still no reborn baby. Message them and they said so many people order so it will take awhile they want to make sure they do their best and that was it. I haven鈥檛 heard from them since. Tried to log in and it says address was erased. I鈥檓 a mother of 7 kids and can鈥檛 believe what is happening I鈥檓 so disappointed. Something should be done. No one order from colelila
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Selina
8 months ago
I ordered a reborn doll from them back on March 21, 2020. I sent them several messages asking them where the doll was. They replied with that it is taking a little longer due to high demand. I still have not received the doll or a refund to my credit card. I tried to get on the website and it鈥檚 telling me that the site is no longer available.