Gwendolyn
2 months ago
We had such a great time in Xi'an thanks to our tour guide, Windy, and all those at China Highlights. They even flew In a Thanksgiving turkey and had it cooked for us at a 5-start hotel because our American family was sad to be missing out on that this year. The director and his wonderful wife even hosted us at his home for Thanksgiving. They really went the extra mile! We also got a lot of sight seeing in with our very knowledgeable guide. Learning how to make dumplings AND a dumpling feast at a fine restaurant were truly special added touches! We also enjoyed making terra-cotta warriors and wearing traditional clothing and printing Chinese characters. Windy gave the kids darling panda hats as a Thanksgiving gift. Xi'an is a charming city! China Highlights knows just how to prove that!
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Janette
4 months ago
We recently booked a three day trip to visit the city of Xiamen, as well as the Hakka tulou out in Yongding. We had a lovely experience working with China Highlights, especially with our guide, Cathy (RuBing). She was enthusiastic, knowledgeable and went above and beyond in every aspect. Xiamen is a lovely city, and the tulou are worth the drive!
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Brenton
5 months ago
Visited Beijing for a few days and saw the Great Wall, the Forbidden City, and a few other places. Jimmy the Guide was great and Alisa was very responsive! Recommended!
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Chester
10 months ago
My husband and I went to China in September for our 30th anniversary. I was nervous about picking the right tour company, but China Highlights put all those fears to rest. Our tour guide Mark was fantastic. He was friendly, knowledgeable and was flexible to our interests. We went to the Muslim district, the Terracotta Warriors and all around Xi'an so much to see!! Mark made sure that we were taken care of and that our trip was one to remember! The company called me twice while we were there to make sure we were happy with their service. I highly recommend China Highlights for your trip…Ask for Mark! you won't be disappointed.
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Laura
10 months ago
Hello
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Salvador
11 months ago
I have full trust in China Highlights. When we ordered our train tickets, they responded within hours and very easy to understand the process. Protectively they reached out due to the Covid-19 virus and asked if we wanted to cancel our tickets and get fuld refund including all fees. We agreed to this and received the refund within a few days and all communication were super professional.
When we go to China after the virus we will 100% utilize their service.
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Kristyn
1 year ago
My experience in Tibet was very pleasant, in addition the Agency service was very efficient and responsible, at all times very worried and attentive, I am also very grateful since they helped me manage the change of ticket to chengdu.
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Ted
1 year ago
They planned my trip to Beijing, Harbin and Xi'an. I went to Hong Kong on my own after.
Everything was scheduled and taken care of for me and done so extremely well. The guides were so friendly and informative. They even helped with checking into airports which I thought was above and beyond. All the drivers were professional and vehicles clean and comfortable. I have gone on some luxury trips and this was definitely up there with those standards. I was able to do what I wanted, was assisted with extra and given options outside of the itinerary. Extra awesome being able to have someone take you to authentic and tasty restaurants too. They made my trip to China comfortable, fun, exciting and easy.
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Allen
1 year ago
China Highlights is a terrific agency for travels to and in China. Alisa, my agent was attentive from the 1st email to the time while I was there – answering all of my questions, constantly tweaking the itinerary, as well as made wonderful suggestions. She ensured that all was going well as I traveled from city to city and even made adjustments to my train schedule as needed. Xie Xie!
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Valencia
1 year ago
We went on family holiday to China which includes Beijing, Xian, Hangzhou, Huangshan, and Guilin.
Fiona from China Highlights is the best travel advisor who really care to make us comfortable and convenient.
The guides from each city are also very kind, speak english fluently, know the history of each place very well. (Jimmy, Rocky, Fiona, Tony, and Lele respectively from each city). They also prioritize our comfort.
Most of all the food is delicious!!
Bravo China Highlights
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Summer
1 year ago
Gerry picked up us at rail station and he was very kind and rich of knowledge. We had very short stay in this city, but he explained very much to us and also introduced nearby restaurants to us. We tasted good food and hotel was also nice. He finally take us to airport. We regret to have very little time here and hope come back soon.
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Preston
1 year ago
My husband and I went on a tour to Zhangjiajie, Hunan. We had a private guide Linda from China Highlights who is very knowledgeable and she brought us to some cool spots to take photos of the amazing landscape. Her English was also very good and we loved her choice of restaurants as we wanted to try local food. In addition we are grateful to Linda and Rita (the tour coordinator from China Highlights) for helping to find my camera lens which was accidentally left on a cable car. Linda was extremely efficient to track the various places we have been and even got the restaurant to check their video. Finally a kind and honest worker cleaning the cable car found my lens and returned it to the admin office the next morning. We are really impressed. Overall this tour has exceeded our expectations.
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Tommy
1 year ago
We are lucky to have Gerry the guide. He showed us many interesting places, beautiful and lovely. The lake, temple and tea was wonderful. The weather is also good, warm. We are happy, thanks.
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Esteban
1 year ago
Our guide was David for a 2 day trip to Huangshan. We spent one night in the city, and one night on the mountain. While China's natural and cultural beauty would've made the trip enjoyable on its own, I think David did a great job as a guide as the commentaries he added to the sights we saw were always interesting, relevant, funny sometimes, and added to the overall experience (also his English is excellent). It's clear that he has been doing this for a long time because he was very knowledgeable and seemed to recognise all the staff members that we encountered. All in all a great trip, a definite reccommend! (Both the destination and the guide.)
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Glen
1 year ago
Our host was Simon with China Highllights. From the moment he found us in the coffee shop at the airport with his big smile and energetic spirit, we knew this was going to be a trip of a lifetime. Simon was so knowledgeable of the history of China and between him and our driver, the trip was awesome. By the end of the trip we all felt like Simon was part of our family. I would highly recommend Simon and China Highlights.
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Reid
1 year ago
We had a good experience in Beijing, the Great Wall- breathtaking view and amazing moment stepped on the historical 7th wonder of the world. We had wonderful time as well in Forbidden City-Beijing, watching the Chinese Acrobatic show and in Zhujiajiao (ancient water town)-Shanghai.
Our tour guides(Ms.Susie and Ms. Sophie) were really provide hands to our need and having good knowledge explaining all the visited historical places.
We had also got nice hotel, thanks to Ms. Sophie that we received free upgrade rooms after we complained about smoking smell on one of the our rooms.
The provided cars were good and having very good and skilled drivers on both cities.
We really enjoyed delicious Chinese cuisine selected by China highlight during our lunch along the journey from Beijing to Shanghai even in the country side such as Suzhou.
I recommend a trip to China with China highlights!
All in all this was a great trip thanks to Susie, Sophie and China Highlights (Carol Wang, our trip planner).
Highly recommend to use this tour.
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Janna
1 year ago
Gerry was our tour guide and was fantastic. He was always on time to meet us and took us to our destinations quickly and safely. He showed us some of the best parts of Hangzhou. His English was very good and easy to understand. He was helpful and explained things clearly. We would definitely use Gerry on another trip to Hanghou.
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Kendrick
1 year ago
China Highlights!! What an appropriate name for a Travelling and Tours company, The real purpose for me and my wife was to take our 3 sons and their wives and 8 grandchildren to visit the places where our ancestors used to live. I took over from my daughter who had already had contact with Micky and I stared to liaise with her. She is a very capable,helpful and would do everything to satisfy her customer though we have made a few changes to our plan. The 2 guides, Candy in Shanghai and Wenmay in Guangzhou are attentive and caring and answer any question we put to them. Through them we have learnt a lot about all aspects of life in China.The driver in Guangzhou is a top driver a real master of the roads. The moment of reckoning was our visit to Foshan meeting with the families.The 2 younger generations or our group of 16 were very happy to learn about the ancestors and the village.I would strongly recommend China Highlights to anyone travelling to China.
Thanks. LOUIS Luwor.
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Sidney
1 year ago
We had a wonderful experience in Beijing, especially the Great Wall and Gubei Watertown. We enjoyed the snow thoroughly and was very lucky to visit The Wall during both daytime and at night. the watertown was fantastic with postcard scenery. Our tour guide was very helpful explaining all the historical events that took place especially at the Summer Palace and Forbidden City. the meals was fantastic and exactly met our appetite. An unforgettable experience
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Steven
1 year ago
We had an amazing four days trip in Guilin and Yangshuo with no problems. Our guide was very thoughtful and made every step of the journey very easy for us. He also gave us lots of useful tips but also historical and cultural information that made the trip more interesting. Overall, I would definetely use China Highlights again as my first experience with them exceeded expectations. Thank you!
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Brandie
1 year ago
Had a wonderful visit to Xi鈥檃n from our son鈥檚 home in Beijing. We had a bit of difficulty on reaching the railway station to negotiate security and find the platform, as well as understand the train procedure but once aboard the journey was comfortable with 1st class service. We were met on arrival by Susan who was an exceptional guide, with a real wealth of knowledge and the most warm and friendly personality. Her excellent English made communication so easy. She was well supported by a careful driver.
She took us to the Grand Noble Hotel which has a very grand foyer. Our room was a good size and very well presented with a good bathroom with bath and separate shower. The Gordon鈥檚 bar was a pleasant place for a drink and our only criticism was the lack of a restaurant for dinner. Only the limited Yummy Cafe was available with no tables set for dinner, food arriving before a place setting and a 15% service charge!
Our actual tour was first class and carefully planned to our needs. We visited the Terracotta Warriors and horses, had a really good lunch in a local restaurant, then the Pagoda. A full and busy day. Day 2 started with a visit to the Muslim Quarter and the mosque, all very interesting sights and sounds supported by Susan鈥檚 wide knowledge and answers to our many questions. Another local lunch, again so tasty and varied and then off to the Drum Tower and museum before the grand finale at the fantastic city wall. Then back to the station for the return to Beijing.
This was a once in a lifetime visit for us. It was carefully planned by Alisa in ChinaHighlights office in Beijing.
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Meredith
1 year ago
Took a free and easy trip with the family of more than 10 of us in Beijing during 2017, was very happy with the services of China Highlights and the tour guide William. Therefore we engaged China Highlights again this year (2019) traveled to ChongQing (free and easy tour again). The trip itself was okay, just some unfortunate force majeure situation happened caused to slight change of original programs.
However, the tour guide this round seems very unprofessional (or not well trained) which we truly unhappy with!!! Not to mention other tedious things he did not well perform, as a basic, he should at least know that tourists always want to take pictures around, but he never stopped walking for us to do so until he found us not following behind him.
Nonetheless, we are still happy with China Highlights, especially Cecilia who is the organizer of this trip. Albeit the numerous changes due to more than 10 of us, she gave full patience, did researches, and gave good advices to satisfy our preferences.
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Landon
1 year ago
My day trip through Hangzhou with guide Gerry was awesome! He is a very friendly and knowledgeable person and also flexible to all small changes I wanted to have during the trip. I have learned a lot about the city and fell in love with West Lake! Thanks Gerry for this wonderful day!!!!
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Allan
1 year ago
I was in Beijing for the week on business and decided at the last minute to attempt to schedule a tour of Tiananmen Square and the Forbidden City. China Highlights was recommended by a colleague of my wife and so I contacted them. I worked with Lily. She was thorough and prompt. I was able to schedule the tour with ease. The guide and driver would pick me up at my hotel, we would tour and then would drop me off at the airport.
My guide was Jerry. He is very enthusiastic, attentive and bright. He and the driver should up on time, and then we proceeded to Tiananmen Square and the Forbidden City. Jerry was able to answer my questions, volunteered a lot of great information and had great timing in terms of stopping at interesting spots and then moving us along. He also took a number of pictures of me which was nice since I was visiting solo. After our tour, Jerry got me to the airport and even helped me get inside where I was able to wait until my flight was ready to depart. I highly recommend Jerry and China Highlights!
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Hayley
1 year ago
We thoroughly enjoyed our visit to Hangzhou with our very interesting and informative tour guide Fiona Pan. She was welcoming, knowledgeable and made sure every aspect of the tour was taken care of. The West Lake boat cruise ending at the West Lake Hotel for G20 high tea was very enjoyable. We learned the process of cultivating tea at the Dragon Tea Plantation and Wuzhen water town was well worth seeing. The food was great too and Fiona (again) helped us choose a menu that suited us. She also made sure we knew where to board out train back to Shanghai.
Thank you so much. We would definitely recommend.