Chic Car Rent

This is probably the poorest car rental experience that we had so far.
First, their counter is located at domestic terminal in immigration zone. Should you arrive to international terminal, you will enjoy paper work at the open fresh air (+36 C in our case). Paper work takes as long as 30 minutes. We travelled with a baby who had to be fixed at car chair during all that time.
We've got huge Nissan Terra instead of economy car we booked. The car was dirty inside (not sure whether someone was killed there or it was just splashes of soya sauce spilled to the roof and doors).
After 30minutes of enjoyable filling their papers and counting all chips and scratches that were generously scattered around car's body, we finally managed to leave car park.
The major surprise waited us upon checkout. When we arrived at nice car park in the open fresh air, their technician immediately pointed us that the tire (!) is scratched!! I.e. damaged. We countered that the tire is in satisfactory condition, the scratch is effectively within normal tire and wire. Pressure was normal, this is a cosmetic defect of the tire that no other rental company would normally consider as a damage. However, any discussion was useless. To be fair, we indeed did not check tire condition but for pressure upon check in just because all this handover in carpark was crazy. It was also rather difficult to assume that cosmetic condition of tires is going to be an issue. But it turned that it was.
As a result they simply doubled (!) our rental (the "damage" cost THB 5500, i.e. couple of new tires).
In short, if you wish simple and straightforward car rental without little tricks, Chic Car is not a right choice. With them you will have adventurous quest around Phuket airport with doubling of rental cost by some surprising excuse. Please consider any other option – this is our 3rd car rental at Phuket, no issues with other companies. Here is just unblushing scam.

Cheap & Cheerful.
Served a purpose, and delivered. No issues & would recommend.

Tire SCAM. Funny thing is as soon as parked the car, the agent went directly to the tire that has the "damages". It's so small that you CANNOT see from 5 feet way. See picture below. Came back with 3 or 4 smallest scratches on the tire and they force you to pay for full tire replacement. I've never looked at tires on any rental car, but I will now.

Rented a car from Khon Kaen airport. Paid for the car, and a deposit 5000 baht. 3 months later, no return of the deposit. 4 phones to company!
Avoid this company!!

Booked a Honda SUV recently for a trip to Thailand.
On arrival at the airport, I received a Honda Civic saloon.
Staff spoke very little speak English – perhaps out of convenience as I was clearly unhappy with the situation.
The Honda civic was old, damaged in many places and high mileage.
As I had paid up-front, I was left with no alternative other than to accept the car.
Almost a month later, I'm still trying to get compensation agreed.

Never again will I use this rental company

I hired a car from this company for 4 days for one way journey from ubon to chiang mai. They charged me 5000THB for a one way journey on top of the 4000THB for the actual hire of the car. They didn't tell me that if I hired it for 5 days there would have been no excess charge. When I found out at the airport I tried to correct it. They weren't interested. In addition, they informed me that if I drove on a newly tarmacced rd and got 'black marks' on the car, insurance would not cover it. Amateurs. Do yourself a favor. Use one of the bigger companies at Thai airports not this one.

Excellent service, very good car and nice price when we rented a car from the AirPort in Bangkok.
Strongly recommend this company.