Change Bag Boutique

I ordered myself a bag 3 weeks ago roughly and have since had the money taken out of my account with no confirmation of any sort. They were very quick to take the money out of the account but have still not replied to 2 emails and 2 voicemails to the apparent customer service line. I am so disappointed and very confused as to how they can be a legal repritable company when they take money with no confirmation of the order or any correspondence of any sort to there customers.

It has been already 3 weeks since I placed my order and I still haven't received it yet.

I was told that is because when I placed the order the bag was out of stock. This certainly was not clear when placing the order and paying for it on Changebagbutique website. I feel extremely disappointed …apparently I have to wait until end of November (6 weeks for it to arrive) …not happy!!!

Terrible after sales service. Received the wrong item, phoned them and left 2 voicemails and also sent two emails and nobody has bothered to reply to me at all. I'm left with an unwanted rucksack and without the one I really wanted. Had to go buy one from a more well known reputable retailer. Will not be using this terrible company again.

Goods ordered were well packaged and delivered on schedule by My Hermes.Great service and a good price.

I wish I had bought it earlier ( my son is 21months). As first time parents we have discovered for ourselves the high importance of a great bag to work for us in so many ways! This bag is by far the best. It has every aspect both parents will need with babies and children. Highly recommend.

Lighter than my old bag, much better lots of useful pockets and space, lovely and compact.

After placing the order online I was sent an email confirmation and tracking since I'm in the US. They replied to my email with questions right away, wonderful service! Great price and quick delivery! Highly recommend!

Love this bag and have bought it as a present. Really impressed by the price and arrived safe in a reasonable time. Thanks.

I found this Storksac tote changing bag online and after googling it, realised it was half the price on this website only!! Not sure why, but an absolute bargain. Change bag is funky, easy to clean and with plenty of room. Order went through with no problems and was delivered really quickly!!

Excellent price. Excellent product and fast delivery. I'd definitely use the site again and will recommend it to others

Got a gud deal for a lovely bag

Great practical bag. Lots if compartments and zips. Fast efficient service and best price

Initially had a query about whether the item was in stock but customer service responded quickly and my order was dispatched a lot sooner than expected

Ordered said bag, took money in full, no bag, refund. No use to me.

Very happy with everything. Very quick postage too. I have recommended to my friends 🙂

Easy order process, goods well packed and delivered as expected. Easy return process

Bought the Babymel Tweed Satchel change bag which is a great looking and well made bag. Only disappointment is that the measurements are smaller than stated on the website. Other than that though, i can't fault changebagboutique.com as a company. My order was processed quickly and no issues with delivery.

Great bag, lots of useful pockets and prompt delivery. Very pleased would use again.

Item stayed for nearly 2 days at local my Hermes depot meaning I didn't get it when I needed it and had to buy item at local John Lewis instead.

First child's bag looking a bit tatty so thought I'd cheer the changing bag experience up with a new one. Was looking for messenger style but the red flowers caught my eye but not as much as the sale price! Bargain! Had a chat online with member of staff (who was very helpful), bought it, and it arrived in a few days. Better than I'd hoped – really good quality with lovely accessories.

Great product. Once ordered I received it really quickly. The ability to track the parcel was helpful!

Excellent quality and good price would highly recommend

Chuffed with my high quality changing bag and so pleased to have come across change bag boutique with some of the best bags I've seen. Fast delivery. Thank you.

I ordered my bag late on Sunday evening, by Monday afternoon I had an email to say my bag had been dispatched and tracking information. The bag arrived a couple of days later and it really is lovely. Ive not started using it yet but there's loads of room for all the essentials you need, it includes a basic changing mat and a large zipped compartment for keys purse etc. My husband says he will also be happy using the bag, something that was important to me. It's also wipeable. All round a lovely bag.

Totally adore my Babymel bag, great colors good quality 🙂