CHA Tours

I have been involved with CHA for over 20 years – first as a student traveler and now as a teacher and group leader. The service with this company is outstanding. Several of my students, some of whom have traveled with other companies like EF, have said that CHA provides better accommodations and tours that other companies. I speak to the same one or two representatives each time, my calls are always returned in the same day I make them, and the company is always willing to work and adapt to make trips accessible to as many students as possible. During the COVID-19 pandemic, CHA responded with superior customer service for both my 2020 and 2021 tours and helped to alleviate anxieties from both myself and my students' parents. I would never use another educational tour company besides CHA!

I have been traveling with CHA Tours for many years and I always get the best attention in the planning stage as well as on the tour. We always get wonderful guides that make the trip a great learning experience for all my students. This past year we went to Greece and it was fantastic!

We booked a tour to England, Scotland and Ireland with CHA Tours in March 15-22, 2020. The COVID-19 Pandemic was just beginning to emerge as a global issue. When we enquired about whether the tour was still being conducted, we were advised that it was, and if we did not want to attend, we would forfeit our money for the tour. In addition, while we had paid for trip insurance, we were told that the insurance did not cover cancellation due to the Pandemic. Before we departed we were assured that all was good for the trip to continue. Unfortunately, most of the attractions paid for were closed and the substitutions offered by the tour company were substandard. While hotel accommodations were satisfactory, many of the meals provided were substandard since many of the original restaurants had closed, in hindsight, the tour company should have cancelled the tour and refunded our money or rescheduled the tour. Of the 23 people on the tour, 4 contracted Covid-19. CHA Tours clearly put corporate profits ahead of customer safety and service. We will not travel with CHA Tours again!!

The review posted by Antonia Howearth was extremely premature. CHA has refunded almost all of the money to our travelers. This refund is more than any other travel agency has offered to travelers I know. People should wait until they have all information before they comment or post incorrect facts. Thank you to CHA for doing all they could for my students and other travelers.

Your company is a joke. These kids broke their backs along with their families to earn the money for this trip and you can only offer a date to reschedule or a partial, VERY MINIMAL refund. Some families are our to the tune of $16,000. Even the trip insurance some of us bought is worthless.A lot of these students are seniors and will be away at college or out in the working world on the dates to reschedule. $3,800 per person may not be a lot to your million dollar business but it is to these working class families who are going to be out thousands of dollars. I will make sure every educator I know is aware of your dirty business practices and makes sure their schools NEVER use your company.

We were thrilled with the entire experience! Irena was great to work with. Our tour guide, Ines, was accommodating and great with students and adults alike. The hotels and food were wonderful.

We have traveled abroad with our students through CHS Tours since 2015. We are planning our next trip to Italy in April 2020. We have had a great experience with CHA Tours.

CHA did a wonderful job of organizing this trip, from flights, to hotel accommodations, to planned stops along the journey. My students, who have not done much traveling in their lives, felt very comfortable and at ease throughout the trip. The great thing about going with CHA is they do all the work for you. You don't have to worry about reserving tours, transportation, or many other things. Everything is done and done superbly well. We saw many of the major tourist sites in Italy and Athens, and brought home many awesome stories, videos, and photographs to share with friends and family. We couldn't have asked for a better experience than the one we had. I loved it so much, I'm signing up again this year.

Traveling with CHA is always a remarkable experience. The company takes care of all the details of the trip since day one. Your tour director is always available, friendly, and ready to accommodate any change you have to make at the last minute. I highly recommend it!

The quality of "The Artist" tour was excellent. It was our first time traveling with CHA. The hotels, food, quality of tour guides was highly commendable. The locations of the hotels, quality of tour itinerary and attention to details are why we will continue to use CHA. Customer service in planning the trip was very attentive, honest and helped us to prepare for the trip. Looking forward to travel in 2020!

I have been traveling with CHA since 1985, and I cannot imagine using any other company. From the first day of planning a trip until the day we return home, CHA makes every step so easy. My trip counselor, Irena Prus, takes the time to personalize all our excursions, and I honestly could not think of ever losing her guidance and expertise. When we arrive in Europe, which is where we always go, our guides meet us at the airports, and help to ensure our journey is one to remember. They go out of the way to do extra things for us and find educational and entertaining things for us to do. We took our first adult trip this summer, and the travelers are ready to plan our next trip. Where will we go? I'm nor sure, but it will definitely be with CHA!

I had a great trip with CHA. Everything was handled in a professional matte. Hotels were centrally located and tour director was awesome.

Very disappointed in how CHA has handled flight difficulties at the end of our trip. We are currently stranded in an airport in New York unable to fly home and CHA has told us that we are no longer their problem. 20 teenagers and parents left in a state hours from home attempting to get a flight in which we all fit, no transportation, no sleeping accommodations, no help. I DO NOT recommend traveling with CHA if you don't want to have to solve connecting flight issues alone.

This last summer I took a group of students on the Italy/Greece trip offered by CHA. The trip was incredible! CHA did an outstanding job of putting together another memorable trip for us (I have been traveling with CHA since 2000). Our tour coordinator, Irena, was incredibly helpful and attentive – she is the BEST. CHA also worked with us in accommodating some special requests for our group and they went above and beyond to make our trip work for us. Also, our overseas tour Directors (we had one in Italy and another in Greece) were extremely knowledgeable and expert in their care of our group – we were in good hands the whole time.
The hotels were always centrally located and way beyond what I would expect for student educational tours. The hotel restaurants and the independent restaurants served us delicious local cuisine; in addition, we were EXTREMELY impressed with the cruise ship that CHA booked us on for our Greek Island cruise – FIVE STARS CHA!! – Thank you! -Doug Gibson, Franklin High School, Elk Grove, CA

Anyone who is considering over seas travel with students, owes it to themselves and their students and families to take a long look at CHA. This was my 9th tour with CHA and each one has been better than the previous. Their attention to detail, inclusions, on tour management and so much more consistently exceed expectations. Whether standard, custom, or a mix, CHA tours are well organized and expertly executed.

Thursday, August 23, 2018

Dear traveler,

It has been said better late than never. Yes, my review of my 2017 Italy and Spain trip is way, way, way late. However, when I returned from my trip with CHA last August, my college classes began. And, as an English teacher, I always have a seemingly endless flow of papers, so I kept reminding myself that this review had to be done. Still, it got pushed back and back and back until it's a year later. Moving right along, I have been a Group Leader on three (3) CHA-arranged tours now. My first trip was in 2002 (France and England), the next trip was in 2015 (France and England), and the last trip was in 2017, as I have said, to Italy and Spain. I am now arranging another CHA trip back to France and England in August 2019, making a total of four trips with the same company over a period of 17 years. And, I am hoping for another Italy and Spain trip in 2021 or 2022. What more can I say? I thoroughly enjoyed my trips with CHA, particularly the tour directors for 2002 and 2015.

Paul Evans
Baltimore

I've used CHA as my travel company for our university travel course to Italy twelve times since 1995. Every single trip has been excellent! I've modified each tour and CHA has accommodated my every request.The travel agents in Philadelphia have all been excellent over the years. We have had excellent hotels and locations. Ours tours were as described and when requested went above and beyond my expectations. The local guides and the CHA guides have all been the best there could be.

We have traveled with CHA Tours since 1986, and every excursion has been an incredible journey. From start to finish, the experience is truly one of a kind. Our counselor, Irena Prus, is absolutely amazing. She is so knowledgeable and professional at all times. Her expertize helps us plan every trip to perfection. We often travel to different countries, but we always try to request a tour director we've had before. They go out of the way to make sure our trip is special. The local guides in the bigger cities have so much experience and share their personal and historical knowledge. I cannot imagine ever traveling with any other company–CHA really is like family to me and to John Marshall High School!

The amount of care that CHA (Irena in particular) gave to our group was unbelievable. They planned and made sure I knew exactly what to do for this trip.

Final payment date was February 28, 2018 and students are paid in full. We requested a departure date for June 19, 2018 and yes, we are a small group, but as of March 27th, we are still waiting, waiting, waiting for actual departure date. We also still do not know which tour we will end up on. We all have plans and arrangements to make and cannot put our lives on hold forever.

For price and quality, there is no better value than CHA. They have consistently met or exceeded all of my expectations.

Our group had a wonderful trip to France with CHA tours in June of 2017. This was the second trip I have taken with CHA. Both Bart our tour director and Corinne our tour guide were exceptional. They were accessible, personable and knowledgeable. I would recommend this company to anyone.

Have traveled with CHA Educational Tours on 4 separate occasions and have always been impressed with their customer service, promptness to detail, and overall organization/structure of their trips. Tour directors have been both knowledgeable and accommodating in making the overall trip experience a memorable one.

The tour director helped me at every stage. Although I did not have enough students to make the trip, the director quickly found people to join us so that my students could enjoy touring Europe. All of the hotels were fantastic and close to the sites. I highly recommend CHA Tours.

Have traveled with students with a couple other companies…..none of them live up to what CHA provides. We have been consistently happy with their service (over more than five trips) with their service before, during, and after the trip. You truly get what you pay for, and the slightly higher cost is well worth it. Always great hotels, meals, tour directors, and tour guides. Highly recommend.