Cerconstruction

Firstly, I鈥檇 like to start by saying that CER is NOT a construction company. The company consists of sales men and 鈥榩roject managers鈥?that are aggressive in taking your money up front before they complete the work. They then use cheap, unskilled agency staff to carry out the work and often do not even pay them. CER started a kitchen extension and some garden work for us at the beginning of March 2018 with a proposed finish date of end of April 2018. We had to fire them in June 2018 as the work was of such poor quality and nowhere near complete. During the period of March 2018 鈥?June 2018 I can鈥檛 even begin to explain the hell we have endured. We have a list of over 30 complaints, some of which include:
鈥he quality of work 鈥?Almost everything they have done minus the steel work has been redone by new builders at great cost to us including; the plastering, the roof, the levelling of the flooring, the decking in the garden, the brickwork pointing and the drainage.
鈥?The cost – As previously mentioned, CER are aggressive in getting you to pay up front for work, rather than after the work has been completed. They threatened us that if we did not pay upfront they would take the workmen off site. They also lied to us consistently re costs and we ended up paying an extra 拢600 for emergency roof work due to their incompetence, which they said they would reimburse (and didn鈥檛) and over 拢1000 extra for plumbing work, even though this was included in the contract.
鈥he workmen – over 20 different unskilled agency staff were working on the extension and garden 鈥?many of them walked off site never to return, due to CER mistreating and not paying them 鈥?we know that there is a court case against CER as they had an unskilled worker fitting steel beams and he was injured. Agency staff have turned up at my door threatening to smash my walls in and left notes on our door regarding payments not being made.
鈥he time – CER gave us a detailed timeline claiming it would be done at the end of April 2018, by the end of June 2018 it was still nowhere near finished. I was pregnant during this time and the whole of my downstairs was completely unliveable, we had no kitchen or living room and we had to bring a newborn baby home to a building site.

We told CER not to come back to our property as they were unable to complete the work as they did not have any skilled workers. We gave them chance after chance to complete the work to an acceptable standard and they failed every time. They were unwilling to use OUR money to pay for workmen that we identified so we asked for a refund. CER have flat out refused to give us a refund on over 拢10,000 so we are now taking them to court.

After having family friends who are builders come around to look at the damage CER have caused, they described them as 鈥榗owboys鈥?and 鈥榗riminals鈥? We have reported CER to Rogue Traders and also Trading Standards, I wish I could attach for you the complaints and court case so you could see how bad these people are. Please, please, please avoid them.