Celestyal Cruises

Our Group paid over $5500 USD in 2018 (deposit) /19 (full) for an eclectic Aegean cruise in September 2020 (includes Istanbul/Galipolli/Troy). In late 2019 the company canceled the eclectic Aegean and moved us to an Idyllic Aegean (not including Galipolli etc which we ere not happy about). We cancelled the cruise in April 2020 as allowed by our contract and the company agreed to refund us, but kept delaying saying it was "processing". Now they claim they don't have to refund us and have issued a voucher for a cruise we will not be able to take. They now promise we will get a refund sometime after the 31st December 2021. The company is trying to spin it as "the law has changed". Well the law may have changed to allow them not to refund, but the actual decision to not refund rests with the company. Completely unethical company in my opinion.

I went on a cruise last August and I've had this review in my TODO list for quite a while. I just can't delay this any more

We booked a cruise with Iglu and we are so happy they recommended this company for us.

The ship itself was a bit outdated but we couldn't care less because they excel at all the important things. Staff were all superb, the food at the restaurants was very good, and evening entertainment was 5 stars (so talented!)

The ship was medium size, which was excellent too. We never felt like sheep in a boat. Seeing those gigantic ships docked next to us was just scary. We didn't have to book meals, entertainment, etc. in advance, you just show up and enjoy

Celestyal Cruises is a great way to see the Greek Islands. The ships are older, however they are clean and well maintained, crew is nice, food is very good, tours are extremely interesting and schedules are kept. Plan to travel on the cruise line again.