Casidress

Jackson
1 year ago

Be careful with this site. The products they advertise look lovely and good quality, but what I received was the complete opposite! One item actually arrived dirty and a completely different material to what was shown on the website. The other was faulty and writing was bobbling. I emailed to complain and asked for a full refund and their return address for the items. I had spent $55 and they offered me $6 and said I could keep them. I pushed for the return address which I finally got and returned the items via Royal Mail tracked delivery. After they finally arrived on 1/10 I still hadn't had confirmation two weeks later! The communication was terrible. I emailed again and received a snotty reply saying they hadn't had them, however Royal Mail said they had been delivered two weeks ago. I opened a new chat via the website and they eventually got back to me saying they had received them but they were smelly and wouldn't give me a full refund. I pointed out they had been sat in the warehouse for two weeks and that they were faulty when I received them, attaching photos I had taken as proof. I did not receive another email or apology but did eventually get a full refund. I wouldn't waste your time buying from this site. It's shocking they're still trading!

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Alberto
1 year ago

I ordered three tops from this website. They arrived from Canada after paying around $10 shipping. Clothes were cheap polyester, plastic buttons, it seemed like poorly made copies of what is on the website. Cut of fabric was off, fit, size. Clothes are unwearable. Return policy is no return for sizing issue even though an XL fits like a medium and they don't make a bigger size to exchange with anyhow. Sizing chart is deceptive on their website. Returns are to be made to China. Nowhere is this specified. Returns from US are hundreds of dollars and therefore not an option. They kept my money and sent me garbage. Stay away from this cheap scam

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