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1. check closely and you will see spelling mistakes that crush the trust – we sent an email confused to reassure this is not a scam website.
2. there is no easy way to contact customer service – luckily we had saved in our email history some reply and started from there. they didnt bother to add on basic and simple features of contact support team.
3. after you accept requests they freeze your money to make sure reviewer gets refund – that is totally fine – however we had lots of buyers who didnt review – so a lot of money is frozen for guarantee – apparently there is no time limit for adding review so very conveniently they keep our money frozen even after months….just in case they add review and we wont refund them. that is absurd!! surely there should be a time limit.
4. we only tried a month and of course cancelled the 2nd month, it took about 2-3 weeks for refund to appear and only after we send a 2nd reminder.
basically this is not a professional company, the website is very simple and lacks a million quick features that could help us as advertisers. we definitely do not recommend. we hate to write reviews and actually went out of our way to write this one just because of our huge disappointment.
it looks like a one or two person job that runs this website out of their spare time
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My only complaints are that new products aren't added very frequently, and you can't purchase from the same seller more than once within a certain time frame – and it does seem to be the same sellers regularly listing items / listing multiple at once. Also, sometimes the PayPal fee isn't refunded but this isn't usually more than 拢1.
Overall, it's a brilliant site and I look forward to more products!
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Made my purchase on Amazon, but never got my money back from the seller. Be aware, reviewing the items on this site may get your Amazon account suspended!
I did a little bit research and found their customer service QQ….I guess this website is operated by a Chinese company.
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IT'S NOT WORTH HAVING YOUR ACCOUNT SUSPENDED and spending weekes trying to get through to someone at Amazon only to find out they don't care.
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There isn't a large range of products to review, and there have only been 2 products added in the last 2 weeks, but for the products there the service seems to be ok. I haven't had to deal with customer service yet, but will update this review if I ever need to.
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But in recent days I am noticing less support from customer care and raising concerns for me a lot. I have products purchased, reviewed and shared the links to the seller who is not responding for the past 15 days . Multiple chat messages are sent to seller and multiple mails are sent to customer support. Till date no update from anyone !!! CASHBACKBASE TEAM , PLEASE ADDRESS THIS ISSUE ASAP.
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I have a deal and a seller who does not refund the money.
What can we do about this?
Why is the sellers who never reply on anything do not refund does not get banned from your site?
Does anyone do monitor the sellers and products?
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You must give the product a good review and wait for the seller's message. If they like your revies they will ask your Paypal account even though you already put the information in the system, and you got to wait for the money a long time, then the seller sends you few dollars, not as the website promised to give, very dishonest. You got to check your Paypal very often, won't use it again!
The website says just pay on Amazon and receives the item then get the rebate. The website is dishonest like their sellers, the fact is all the sellers will ask you to write the review and decide if they give you money. The rebate even not as they promised. Too many tricks on the website.
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Bought the products, followed the rules, waited patiently, and got screwed.
Dont do it. It sounds too good to be true because it is!
SCAM!!!
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Free stuff!!! Isn't that the reason you're here? You want free stuff, but you don't know if you trust Cashbackbase.com. Well, it's legit, but there are certain rules that you have to follow. Those are some of the cons so now let's go to those.
Cons:
Rules.
Points are difficult to accumulate.
Pay then get reimbursed.
S&H and taxes aren't reimbursed.
Reimbursed through Paypal
People say you can't get something from nothing. That means that you can't get items without anything in return, right? The "return" asked from you involves creating an account on Cashbackbase.com, verifying your email address, giving them your Amazon profile link. Once that's done and you're given the go-ahead, you must follow the steps they clearly outline.
This site works on a point system, usually each point is the equivalent of one cent. You start off with 2,000 points, I believe. You have to request to use your points to purchase an item from the items currently available on their website. Once approval is given, which is usually within a day or less, you can purchase it on Amazon.
You'll need to use your own money to purchase it, mind you. Once you get the confirmation number, screenshot this and go to the page where you requested to use your points to get the item. Enter your information including the confirmation number and attach the screenshot. It will take a few days for this to be approved but once it is, your money will be refunded (this doesn't included the shipping or taxes). So, if shipping and handling or taxes are included, that will not be refunded. Still, you're only paying a few dollars or cents for what could have been 10 times as much. Another point to keep in mind is that you will be reimbursed by Paypal and you know that Paypal will take its cut. So, you will probably lose a few cents there. By now you may be thinking, do I really have to leave a review?
It's not obligatory, but if you want more than this single one-time reimbursement, you will have to. Remember when you used your points? Yeah, those are gone. So, how are you going to get reimbursed for other things if you don't have enough points?
The best way to earn back those points is to refer friends. But, you only get those points when your friends sign up AND complete their first purchase. So, that may not work for you. Another way would be to write a review and submit it. Once you do and they verify it has been done, you will get 1,000 points back. Great, right? But there's a catch. If you "buy" an item that cost you more than 1,000 points, you are still have less points than you started with. How can you earn extra points to buy more expensive items? Well, there are items you can buy at a discount instead of completely free. Some of these give you extra points. Or you can choose to buy and get reimbursed for that item you weren't crazy about but costs less than 1,000 points, meaning that review will give you more points than you are spending.
The easiest way to earn points is to click the daily sign in button once a day. However, this only gives you 30 cents a day and, as you can imagine, will take a while to build up into usable points.
So, as you can see, this site is legit, but it takes a bit of work and time. Is it worth it? You decide. Personally, I will keep using it. I've already gotten 3 free items I never would have gotten otherwise. I think the bit of hassle is worth the $40 or so I've saved.
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Lately there are fewer choices it seems that they might be revamping the site
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