Kristian
1 year ago
Bad customer service. I paid my loan but cash is not credited in my account. Now i am getting messages that repay my loan soon. I'm trying to talk with customer service department, but there is no way to contact with them. I send messages, live chat and also send mail but not responding. It will affect my credit score. I feel sorry for this loan .
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Noel
6 years ago
Usually fast and friendly. Hiccups can, and do, happen but even the complaints process is professional and speedy. Would highly recommend above any other. Only slight problem is they are reviewing currently which means I can't use them and my washer has packed up, could've been better thought out so customers do not lose faith in what is otherwise a very good company.
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Cristina
6 years ago
I recomand …im with them now for more then a half year and i'm very happy…
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Abraham
6 years ago
They helped me out when not many other companies would give me a chance
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Avery
6 years ago
Really easy to use website. A walk in the park compared to some. Filed an application at 1.30am, then given approval when I emailed both sides of my debit card. Cash genie phoned me next morning at 9.10am already and then 2 phone calls later sent a txt to say money is being transferred. Money took 30 mins from approval to hit my account! Staff very helpful on the phone too.
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Kent
6 years ago
5 stars and I'm happy
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Cheri
6 years ago
Would recommend this company excellent service and so easy to use. Customer service are very friendly and reliable they are very professional. I'm very pleased with using their services.
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Leonard
6 years ago
I needed cash quick and they helped straight away, Very fast service and good payout team.
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Quinton
6 years ago
i know its an expensive way to lend but as long as you can afford to pay it back I found cash genie an easy way to lend
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Alvaro
6 years ago
I have used cash genie on a couple of occasions and have to say they are by far the easiest and most reliable service with outstanding customer support.
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Tanya
6 years ago
Very easy to complete application, quick decision and speedy deposit. What more do you want.
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Shannon
6 years ago
easy quick and friendly service. there when i needed a little extra cash. would highly reccommend to friends.
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Sandra
6 years ago
I know that payday loan companies get a bad wrap but I have found this company to be a real help to me when I needed it most. They are friendly, quick (really easy process), helpful and there are no hidden charges. It does exactly what it says on the tin and I for one have appreciated being able to do businesss with them. Would recommend if you find yourself in the position of needing that little extra if something unexpected turns up.
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Teri
6 years ago
Cashgenie is not a TRUSTING company at all….very very disappointed with the company….they never respond to emails….they let you down….never will they get my service again….i will NOT reccomend cashgenie to anybody…..waste of space….
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Salvatore
6 years ago
I've used cashgenie a few times and I know I can trust them and get the loan sorted fast.
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Jacquelyn
6 years ago
Very good service easy to use website
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George
6 years ago
I would definitelyrecommend they are quick and efficient.
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Noah
6 years ago
Cash genie has been reliable, fast and handy! Would recommend!
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Rafael
6 years ago
They are entitled to get their money back but they do charge too much interest – 45 pounds just to borrow 100 quid for 8 days?
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Clara
6 years ago
I would recommend to anyone so fast so helpful.very impressed.have used quite a few times and will continue to do so.applied for the money and within half hour its in their.never had a problem.well done cash genie.
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Savanna
6 years ago
Excellent customer service. Service easy and fast!!!
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Angel
6 years ago
However the transfer time puts me off quick enougth to take back but not give even thought your paying for the service
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Joanne
6 years ago
I found them to be straightforward and fast would definitely recommend .
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Chanel
6 years ago
I am appalled today , after being a good customer and always paying my loan back on time I reapplied today and was told I didnt meet their criteria!!! It seems being a good customer doesnt count for anything.
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Gene
6 years ago
Money paid quickly apr high and doesn't seem to change on how long you take the loan for.