Carrie
8 months ago
I agree with everyone else regarding this company. I placed an order on 6th May 2020. Never received the goods so I contacted them several times and to date (2nd June) they have still not responded. I then decided to contact Nochex payment services who processed the payment and heard nothing from them either. I then contacted Nochex again and still haven't heard. Companies like this are a disgrace and shouldn't be allowed to trade!
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Sarah
10 months ago
A scam website. Charged the credit card but nothing delivered. Website states all toners sent by 48 courier, but I waited nearly 2 weeks and had to re-order from a legitimate website.
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Floyd
1 year ago
I ordered two sets of cartridges, to date none received, can't contact no number everything email which apparently they don't answer, so will have to get refund through Credit Card and all the hassle that goes with that
DONT DEAL WITH THIS COMPANY?
The cartridges were delivered.
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Carina
1 year ago
Don't believe everything you read
Cartridge stop have been great at giving. me a refund on some cartridges .first class communication with sales team
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Eddie
1 year ago
These cartridges are NOT GENUINE HP. My package finally arrived today with no real paperwork and wrapped inside the cartridges is a note saying that these are re-manufactured cartridges. This is not indicated on the website. I would send them back but I dont imagine its worth the postage as I very much doubt I would get a refund.
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Dwayne
1 year ago
The website does not make it clear that the cartridges are refilled. They do not work. I tried them all with the result that my printer now doesn't work. A complete waste of money.
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Shayna
1 year ago
Having had a problem with some cartridges I subsequently came across the Trust pilot reviews and more or less wrote the items off, however I sent an email and immediately received a positive response from the company and within a short time received replacements for the faulty cartridges, so for myself I have to say that Cartridgestop have earned the 5 Stars.
Thank you Cartridgestop.
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Geoffrey
1 year ago
I have just received a prompt refund for incompatable cartridges I received from cartridgestop.After reading reviews I wasn't very hopeful regarding this.
I would like to add that the website itself does not indicate that cartridges are remanufactured until you actually press on picture of product for a another box to open and it then explains this ,this is after the option to add product to basket. It is very misleading as all photos of cartridges on website have official logos of manufacturers on them. Maybe these cartridges work ok on other printers but they did not work on mine.
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Alfred
1 year ago
I also thought that the cartridges would be new ones, instead they are refills. I had to e.mail them after 8 days to ask where my order was. they replied and I eventually got my order 12 days after ordering them ! I would not order from them again.
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Shante
1 year ago
I have ordered a set of ink cartridges 2 for 拢15.99 on 14/6 and have still not received them 12 days later. They emailed me on 14/6 to say they have been shipped but to date there is no sign of them. Unfortunately I read the reviews after I purchased. I realise now that was a big mistake. I have had to buy my Ink elsewhere and am hoping that I will eventually get my order from them, but am not holding out much hope. This company should not be allowed to trade as they take your money and don't deliver the goods.
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Kellie
1 year ago
i ordered ink from here. i didnt get a conformation email after paying so i read the reviews which i should of done before i ordered. but my ink turned up a few days later so thankyou. got a deal 2x sets for my printer at a fraction of the shop price very happy.
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Ronald
1 year ago
Ordered and paid for cartridges on 7th January. Still not received and now pursuing refund via Credit Card. No communication whatsoever. Do not use.
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Walter
1 year ago
I wish I鈥檇 read the reviews first.
DON鈥橳 USE THEM
To add confidence here is a picture of their premises (unable to load picture, it wouldn鈥檛 fill you with confidence though). Just go on google maps and look up their address.
If read by 鈥楥artridge stop鈥?my order nos is 18712….I always live in hope
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Dwight
1 year ago
I wish I had found these reviews of cartridge stop before I ordered !
Again I haven't received my order I placed over a month ago
I have sent numerous emails ,that were ansewered at first !
My emails are now being ignored ,and like others the company at that take the payment are ignoring them as well xx no phone number to ring for customer service
DONT USE THIS COMPANY
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Athena
1 year ago
I should have read the reviews before ordering!! The site does not state that the cartridges are refills. However, I thought I would give them a go but my HP printer didn鈥檛 recognise them and they didn鈥檛 work.
I was disappointed that there is no phone number but I returned the cartridges to the address on the website and received a refund (for the cartridges not my postage).
I will stick to original HP cartridges in future.
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Lloyd
2 years ago
If I could give 0 I would- diabolical service say they are sending out after many emails (as you would have noticed NO phone number available to chase)
Ordered 10 jan 2019 – to date Nothing! Have asked for refund -Nothing.
Save your money, your time and get from Tesco or other places- in Case they are going to step up and honour the order here is myOrder No: 18240
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Katrina
2 years ago
As others no delivery. Nochex also not replying
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Christy
2 years ago
DO NOT TRUST THIS COMPANY! ITEMS DO NOT ARRIVE AND CONTACT IS NEVER MADE. THEY DON'T EVEN HAVE A PHONE NUMBER ON THEIR WEBSITE!
THEY HAVE 拢15.99 OF MY MONEY AND I NEVER RECEIVED WHAT I ORDERED.
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Charlotte
2 years ago
CARTRIDGE STOP
Bought ink on 28th Dec, 18th Jan still not arrived. Order ID #18037
No phone number to contact them and the email address is invalid.
The message system on the website does not work or they are ignoring all messages.
Cartridge Stop when you get notified of my review please send my ink or give me my money back
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Lee
2 years ago
Ordered cartridges on 12th December and still not arrived tried emailing a couple of times but getting nowhere! Do not use
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Santana
2 years ago
Placed an order but 17 days on it has still not arrived. Money taken on day of order. Emailed the company but no response.
Reading other reviews, it seems I am just another, in a long line of unhappy customers, who have never received their orders, or have received substandard products.
If I should get my order, or get a refund, I will post another review to say so, as I do not wish to accuse the company of malpractice, even though others have.
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Lea
2 years ago
Do NOT use this company – they are fraudsters. I paid for genuine HP ink and they a) sent it only after I chased them up after two weeks and b) sent compatible ink.
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Kerri
2 years ago
I am currently in the process of trying to chase up my order, started to smell a rat when I couldn鈥檛 find a telephone contact number!!!!!
I just happened upon this site and have realised I鈥檝e been ripped off too. Why can companies like these continue to rip innocent shoppers off??????? Stay away, I鈥檓 going to put it down to experience, I have no idea how anyone would get a refund?
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Nancy
2 years ago
WARNING DO NOT USE THIS COMPANY ORDERED CARTRIDGES
NEVER ARRIVED HAD SOME REALLY IMPORTANT DOCMENTS TO PRINT EMAILED THEM NO RESPONSE THE COMPANY THEY USE TO TAKE PAYMENTS NO CHEX ARE BAD TOO
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Donald
2 years ago
I ordered a full set of cartridges for my HP printer. I had to email them to see why they were taking so long to arrive.
When they did, basically the cartridges did not contain any ink.
I have emailed the 'company' and awaiting reply.
TAKE MY ADVICE AND GO ELSEWHERE!!!!!