Stephan
3 years ago
Made an appt over the phone was given wrong branch however Alfie the salesman was very accommodating and saw me straight away ! Great deal and great salesperson highly recommend ?
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Andrea
3 years ago
Colin Watts should get salesman of the year very knowledgeable abut the Qashqai we are looking at buying, he talked us through all options open to us spending almost 2 hours in all looking at 5 cars in particular. In the end we settled on the black 63 plate. Thanks for all your help Colin
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Carissa
3 years ago
Great service by Steve , Good price
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Michele
3 years ago
Very happy with service,Rob C was very helpful friendly and did not put any pressure on me to buy also got me a good deal on guard x.Nathan dealt with the finance efficiently,all in all much better than a few years ago when I last used them.
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Leeann
3 years ago
Had great service from the second I arrived. Not pressured at all and given all advise I needed. Was seen by Amardeep Singh very friendly and took me out for a test drive in the car I plan to purchase. WV12 HBX.
Thanks car shop A + service
Thanks car shop A + service
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Brennan
3 years ago
First time to buy a car, and last time. Oh yes they are friendly when you are buying, but if you have a problem with your car, their communication is poor. We took the car back to them several time because of a noise that sounded like grinding.. They fobbed us off each time. To get them to call you back takes at least 24 hours as you go through a call centre. You cannot get to speak directly to the place you bought the car, (Norwich).
They were also patronising to us, assuming because we are old we did not work, and when I asked for a loan car so they could investigate our car further, the representative for customer experience said people who work need the loan cars!
So very disappointed, not only with the car, but even more so with Car Shop I see reviews that are good when people buy a car, but woe betide if you have a problem. They really don't want to know you because if they have to do anything to your car it comes out of profit.
We have turned to our loca garage who we trust to find out what the real problem is with the car. Meanwhile, we are not happy with our purchase at all. Huge buyer beware regrets .
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Belinda
3 years ago
Very helpful, and informative.
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Darius
3 years ago
Great experience and great customer service!!
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Trina
3 years ago
Overall very happy, car is perfect (so far). Only downside i had to wait quite a while to be seen but other than that all good. Staff are friendly and helpful. Definitely recommend.
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Bryant
3 years ago
Quick, clean, professional.
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Jena
3 years ago
We went into the Cardiff store and were helped by Liam Jones. He was friendly and supportive and we didn't feel pressurised at all.
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Jared
3 years ago
Sebastian was great got all my finance in place quickly and answered all my questions well… fantastic service
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Danielle
3 years ago
Brilliant service from sam. Relaxed and knowledgeable without being pushy. Would definitely recommend.
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Martin
3 years ago
Very good experiance, knowledge and friendly guy. Would recommend a visit when looking for your next car.
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Chantel
3 years ago
Friendly and helpful staff. Aiyaz Listened to my needs and requirements of car and met the specifications asked. Happy with service and would recommend to friends and family.
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Haley
3 years ago
The service here is great I would recommend it to anyone who wants a good car at a good price, Rhys Towersey was great he helped me with everything I needed and got me on my way with a new car
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Alfonso
3 years ago
Excellent customer service by Joe at Northampton would recommend
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Josh
3 years ago
Liam was extremely helpful and patient with me. Much appreciated his help and support. No pressure… just helpful
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Esther
4 years ago
Great purchase through the car shop, Ryan was very helpful and informative about the car, thanks again!
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Norman
4 years ago
Matt was very helpful from the moment I arrived, dealt with everything as quickly and effectively as I could have expected made me very comfortable during my time at car shop Doncaster ?