This is a real life experience of our dealings with Car Rent Madeir. For the benefit of those who are looking for an honest review and a fair car rental company.
Excellent service all round.
For our two week trip to Madeira we hunted round for a decent deal on car hire. Many companies simply were not offering a good package. But this company gave us a good experience that we would definitely recommend.
Most companies wanted to charge a credit card a large amount which might released later, or were only giving insurance with massive excesses, or other such tricks to get extra money out of the customer. We were very concerned with all but two companies for car hire. Car Rent Madeir came out tops for the following reasons:
Pros…
1) No deposit required at all – major plus mark for that
2) No need for a credit/debit card for payment, just pay cash on arrival – another major plus given the bad experience a friend of ours just had renting a car in the US – hit for 拢400 extra by a trick. None of those tricks with Car Rent Madeir
3) Meet and Greet at the airport, with collection of the car in the arrivals car park – excellent
4) Paperwork – simple, all marks on the car were logged on the paperwork so no problems later.
5) Friendly, polite and respectful – very good. Read lots of reports about bad attitudes from other car rental companies. Not so with Car Rent Madeir.
6) Price – good and fair for a proper insurance cover – no pressure to buy add ons.
7) Communication – simple email to them to book the car, no pressure. Just give your name, flight details and dates you want the car, and pick your car. That was it – so nice.
Cons…
None that we found.
In conclusion, our experience with Car Rent Madeir was relaxed and enjoyable. It added to our holiday and made us feel at ease. So frankly, stop using car rental companies that load your credit card or pressure you into 'extra' insurance that should be included already or large excess liabilities. Instead use a sensible and fair company such as this one. It made the holiday rather than broke the holiday. Excellent and we definitely would use again.