Carpartcouriers

Well we're supposed to collect a bootlid for me on 20th. 3 days later still no courier turned up. No communication from them.. Don't even have a contact number that they answer. And also wait hours upon hours for a reply from email. In the end needed to cancel and book another courier they were so bad and not even an apology for messing me about for 3 days. Worst company iv ever dealt with. No tracking info or anything. Never even emailed the labels until day it was due to collect. Avoid at all costs. I'd rather drive length of the country than use these crooks
again.

I would highly recommend CarPartCouriers.co.uk for all your large car parts. We are a small business that deals with breaking SAAB cars for parts and anytime we require a door, bonnet, wing or bootlid sending we always go to CarPartCouriers as they are EXPERTS in delivering car parts. I cannot fault their expertise and customer service. Despite what others have said here I can confirm that this company is great!. We have sent a number of large car parts with CPC and have had no issues or problems. – Anthony (Sarbkar NW)

I paid for the service which I did not get, they did not collect the item on 2 occasions. The communication is good but still very poor service. DO NOT USE!!!

I arranged the collection late on Saturday for Monday, the car tailgate was picked up on Monday at 11am and was delivered the next day at 11am, 450 mile transit can鈥檛 fault the service at all, and the cost was very reasonable.

Long story short we ended up in court.

We used car part couriers to deliver a door for us and from the get go they were useless. It got past between different company's before it finally arrived completely damaged. We tried to chase the company who then mysteriously disappeared, and when we tried to serve them with court papers we got told the company was no more and had left the premises. Alarm Bells.

Due to the fact we couldn't get our money back from this dodgy company the guy who purchased the door took us to court as we could not get in touch with any one.

DO NOT USE THESE CROOKS!

Should have heeded warning from other reviewer this is not a specialist courier it's a third party go between. They use yodel as their courier which is not made clear on the website. Yodel lost my item they will not take responsibility for the loss as I commissioned Carpartcourier who intern have shown no interest apart from a partial refund. I have lost hundreds of pounds, be warned do not use waste of time and money.

Car Part Couriers operates as a sole trader along with a sister company WheelCarrier. I used them to transport parts in two parcels. They sublet the order to Yodel. One package was lost due to negligence in issuing the labels. Yodel would not allow me to investigate the whereabouts of the package as I had not placed an order with them. Car Part Courier's and WheelCarrier's terms and conditions do not conform with the Unfair Terms in Consumer Regulations 1999 and although I received a partial refund of my payment to them I am hundreds of pounds out of pocket. I would like to challenge them in court but they do not operate as a limited company and have limited means of communication so engaging in legal action against them is difficult. My advice, based on my experience, would be to only use them if you are prepared to write off the majority of the value of your item in the event of loss.