Cardflip

Isaac
1 month ago

Look at Trust Pilot. I never got my cards and so many people didn't get theirs and also many many people did not get paid after selling their cards. They also list a dead phone number. When you track down the real number it tells you to send them an email. Then they do not respond to the emails.

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Deidre
2 months ago

Ordered $550 worth of Ecards and never received them. Cardflip is charging my cards as Empire Gift Cards. Their phone number on here is not in service: 602-682-7055 and their phone number on their website is a recording telling you to email. They do not respond to the emails. I have reported them to my credit card company as fraudulent.

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Lacey
3 months ago

SCAMMERS SCAMMERS SCAMMERS. I sold them what was to be Xmas gifts ebay cards. But things got tight with money so I sold $700 dollars for $500. Needed the money desperately. NOTHING. AT ALL. Phone number says to email the company. I did so many times I lost track. Not one response. So I looked up the company that owns cardflip. It shows they have offices everywhere as a software company. I called the MAIN OFFICE. Number not valid.. I cried for days as no Christmas gifts now I no longer have a vehicle. Great job girl. I just made my situation worse. DONT TRUST ANYONE THESE Days everyone is a scammer.. Please stay safe and take care.

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Clifford
3 months ago

Do not use this company. Sold them two gift cards Feb 2020 never got paid they kept saying i would been 9 months. have emailed Barry, Crystal and Amanda they refuse to get back to me. I have filed a complaint with my States Attorney in Maryland and California to investigate the company for fraud. Hopefully we can get them shut down.

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Steve
7 months ago

Bought cards and never received them and NO ONE ever answers emails or calls!!!! Much better discount card companies out there to buy from.

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Glen
8 months ago

BUYER BEWARE! 8 out of 10 cards purchased turned out to be INVALID after 60 days then after contacting CardFlip say's "our guarantee policy is only valid for 45 days from purchase" so guess what I was Cardflip screwed but my credit card company came through on getting my money back.

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Dominique
10 months ago

:i like many others as i am now seeing have waitted more than a month and still no payment. I am going to reach out once more to u barry… Hopefully get this resolved. Krista

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Jarrett
11 months ago

If a manager at CardFlip sees this review and wants to verify it, my CardFlip order# is i855760 and my name is Chris W. I would very much appreciate if someone from their company would reach out to me and do the right thing by honoring their contractual obligation.

On May 23, 2019 I created an account with CardFlip and was offered a cash payout of $515.15 for an LL Bean gift card valued at $641.22. I accepted their offer on the spot. A week passed and I hadn't received payment – then two weeks passed…

I reached out to CardFlip via email (as I've never been able to actually speak with anyone via their phone number which simply plays a recording and then disconnects), and I was informed by an employee named Samantha that I needed to be patient. She assured me that I would receive the payment, but because I was a "first-time seller" it would take 3-5 business days for them to verify my bank account information.

I continued to wait patiently, but there was still no transfer of the $515.15 to my bank account.

I reached out again on June 26, 2019 via email to their support team. I asked why I hadn't been paid, despite the fact that when I logged into my CardFlip account the status of my order now said "paid." I received a reply on that same day that said "due to the high value of your card we must wait for it to sell before you receive payment." I replied back, "Ok, that makes sense."

Fast forward to today, March 2, 2020 and I still haven't received any payment from Cardflip.

I called LL Bean this afternoon, and they informed me that the gift card was cashed in November of 2019 and it currently has a zero balance! Apparently Cardflip did sell my gift card, but they never paid me a dime of the $515.15 I was promised.

Everything I'm posting in this report is truthful. I can only hope that a representative from CardFlip will reach out to me and make things right. If that does indeed transpire I will update this posting and change my rating from one star.

3/5/2020 UPDATE: Over the past couple of days I have exchanged a number of emails with Barry at CardFlip. Per Barry, they had some staffing issues last year (and a fair bit of incompetence) which led to a lot of problems. He told me they recently hired a number of new people, brought in a new manager, and now they're working on rectifying all of the issues brought on by the former management team. Yes this sounds like an excuse, but he has been fairly forthcoming and I do find him to be credible.

He's currently working on getting me paid the money I'm legitimately owed. I will post more information as the situation develops.

3/9/2020 UPDATE: Barry phoned me on Friday, March 6th, to re-confirm my bank account details and once again apologize for how this situation was mishandled. He assured me that my payment would be there by Monday, i.e., the next business day. True to his word, I can indeed confirm that the entire amount owed to me was transferred into my bank account this morning.

Given how Barry handled my situation I am changing my initial one star rating to four stars. Within one week of sending him the initial email with the details of my complaint he 1) acknowledged that everything I said was truthful, 2) apologized for what had happened, and most importantly, 3) he followed through and quickly got me paid. Based on my experience he is doing everything he can to right any wrongs and restore consumer confidence in the company.

So for those of you out there alleging to have been "ripped off" by this company, rather than writing disparaging comments I urge you to be proactive and contact Barry.

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Janine
1 year ago

They sell cards that are already used . Don鈥檛 know thei products that they sell

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Julianna
1 year ago

I bought gifts cards from them which did not work. I called them; they said that they would get back to me. I have sent numerous emails, and they will not respond. I would love for some one to reach out to me and make things right. If they do, I will update this review. Otherwise, I agree with others that Cardflip is not a company to trust. If someone from Cardflip does respond, please provide a working contact number and real name to contact. I am to the point of filing a claim with the Arizona and California Attorney General offices to seek relief. Yes, it's that bad!!

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Melissa
1 year ago

Sure wish there were the option to give ZERO stars! This "discount gift card" site is a RIP-OFF!!! They'll sell you a card, but if it's not used within a certain amount of time (apparently dictated by them and past their "45-day warranty period") they will start to extort small amounts or even redeem the entire remaining balance back to them! I've had this happen with a number of the "no-expiration date" gift cards cards I've purchased from this SCAMMING organization! DO NOT BUY CARDS FROM THIS SUPPLIER! I suspect they might be associated with the now defunct "Bargain Gift Card" owner that had to close his business due to so many bad reviews. Keep posting your scam stories here so this organization will go out of business too for their conniving practices!

UPDATE: Take note that there was a reply from Barry that "all my claims were false"! HIS claim is totally FALSE because I called when the 2nd of my gift card purchases began to be used up in small increments. I suspected, at that time, that they might be "testing" that card in my account to determine if I would be paying attention. Maybe hoping I was dead and they could redeem the card back to themselves? Who really knows? Well, I WAS paying attention and used that card up before it could be depleted by them or anyone else. Before I had done that, though, I called them about losing nearly a dollar on that card when I had not even begun to use it for myself yet. What did they say? I quote…"because your card is beyond our 45-day warranty period, we cannot do anything for you"! I've purchased a number of different merchant cards from them and lost some or ALL of the value of most of them! Most recently, the remaining balance of an AMC card was suddenly depleted from that card I'd bought from CardFlip…meaning that, in all actuality, I ended up PAYING CardFlip to sell that card to me! I am NOT the least bit happy with this "business"…let alone a number of other of these scamming "discount gift card" organizations!!!

If these re-sellers, like CardFlip, are not depleting the values of the cards they sell, then the previous owner(s) (the original sellers of the cards TO the "discount" re-sellers) are retaining the numbers and using the cards up AFTER they have sold them off AND after they know the warranty periods have expired! OR…perhaps some of the employees are getting into the accounts of the buyers of the gift cards? Regardless of WHO is using up YOUR gift cards, the re-sellers are making sure to cover their asses against any potential losses with their very limited "warranty period", but they are NOT doing anything to ensure YOU get the full value out of the cards you buy from them!

Bottom line? The card re-sellers of this industry KNOW this happens, but once they've sold the card(s) to YOU…they don't CARE that you may be ripped off by their "clients". They're covered by their "warranty period", but there is NOTHING to cover you for your loses to this industry!

Until this gift card resell industry works toward a "fix" to keep previous owners (the sellers) of these cards from using the cards up AFTER they've sold them off…then WE, as buyers, will continue to get ripped off!!!

What's the BEST way to keep from being ripped off??? STOP buying these "discount" gift cards OR don't buy them unless you plan to use them up IMMEDIATELY upon purchase. Always check the balance when you get the card AND just before using it, then use it up as quickly as possible! For me? I'll NEVER buy from another "discount gift card" re-seller…it's NOT worth the gamble to me! It's a "crap shoot", at best!

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Tatiana
1 year ago

received my electronic gift card
used
and it went through effortlessly
good to do businees with

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Wayne
1 year ago

I sold two 100$ cards and it鈥檚 been more than a mont and I don鈥檛 receive my payment yet. It鈥檚 not fair we have to wait this much. I want my money

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Heidi
1 year ago

Scammed me of 700 dollars worth of gift cards. Never sent a pin with the cards, asked for a refund because the cards were unusable. Never received a refund. Beware

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Ashely
1 year ago

Beware of the 45 day guarantee. Someone used the digitally delivered Macaroni Grill gift card before I used it. So when I tried to use it, the balance was $0.00. I checked the transactions on the card and saw that the card was drained eight weeks before I tried to use it.
I sent a query to Cardflip. They simply dictated their 45 day guarantee that is listed in their FAQs section.
Needless to say, they will not get any more business from me or anyone who asks me about my experience.

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Rick
1 year ago

SCAMMERS!!!
I had few Walmart gift cards which I sold to this company, as I was promised after verification my account and bank I will receive ACH transfer in 24-72 hours. And guess what-no transfer already 9th week! After writing e-mail with request, surprisingly responded, that they changing they banks and needed my address. But since then, after I provided my address-they stopped responding to my e-mails!
Moreover, since I live in San Diego, Ca and I decided to stop by the office address, what they claim is on Pacific Heights Blvd. And guess once again! No office is here!!!
So, STAY CLEAR FROM CARDFLIP!!!

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Margarita
1 year ago

I wish I would have read all of the reviews before I sold 2 gifts cards to them in August. I email every couple of weeks and Amanda always says she has sent tot the accounting department since I have waited so long and I should be paid soon. Well here it is November and No PAYMENT! I too will be filing a complaint.

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Branden
1 year ago

Can no longer reach by phone, and they don鈥檛 respond to emails. Avoid card flip. savings aren鈥檛 worth the aggravation. Contacted credit card company to get refund for 0 balance card that cost me $58.

Shortly after I posted this review I was contacted via e-mail by a Cardflip representative. A refund was issued to my credit card within a few days. It's unfortunate that it took a bad review to get a response.

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Johnny
1 year ago

This website is the most annoying website and needs to be shut down . Their customer service is very terrible ; it will take a whole week before you get a representative to answer your call . I sold Best buy gift card since over a month and I get from them is different excuse or the other . First, they claim they change their bank . Second, they claimed their bank requires my address before they can pay me . Third, the claimed the payment is manual and not automatic, that鈥檚 why I haven鈥檛 received my payment . Well am going to be coming into your office to get my $150 ; if you can鈥檛 pay me via bank then y鈥檃ll should be ready to pay me via cash .
Please no one should buy or sell on that website , they鈥檙e not trustworthy. If you need proof of the email I received from them you can pm me .
Annoying company ?

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Sean
1 year ago

Update 10/27/19…
After Barry responded to this review I gave them the info they wanted and still no money. Everyday I'm told the accounting department will send it out and it never happens. I'm filing charges tomorrow and writing Homedepot(who my gift card was for),and letting them know my card number and that it is stolen property since I was never paid.

I wish I could give them 0 stars. They bought my $400 home Depot gift card, the card has a zero balance now and on my account page it said they started the payment into my bank account. That was in September. It's now past the mid of October and nothing. I emailed them and was told twice that their new bank wants more info from me. I said I didn't trust them and wasn't going to give them anything else that wasnt agreed to orginally. Now they won't respond to my emails at all. I will be looking into filing charges for theft with this company.

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Ellen
1 year ago

I would give no stars if that were possible. On 4/17/2019 I bought a $100.00 gift card for Bruegger's to use while on vacation in October. On October 7th and 9th, I went to Bruegger's and attempted to use the card. They told me the card was never loaded; there is 0 on the card. I also was told it was past 45 days and they couldn't even verify that the card did not have a balance on it. 1st day, I had a printed copy, second time, I had them scan it from my phone. Neither worked. Should have known when I looked at the numbers for the card; they looked like they were typed in. No number to check balance, so I could not know until I was able to present it on vacation. Definite ripoff. Sorry I didn't read these reviews earlier.

I responded on the request for info from 10/17 on 10/18/2019, but no further response has been received from this manager who wished to help.
I still have no satisfaction and a piece of paper that is worth nothing. Since I bought this card for a vacation, it has since passed and the card is of no value to me. I simply want my purchase back; but the manager has not responded. This company is making it impossible to actually speak with a person.
Since this has occurred, the company has returned the amount of my original purchase. I lost out on the $30.00 extra value, but the original amount has been returned.

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Jenna
1 year ago

I purchased a Walmart gift card from Cardflip on June 25. On September 23 I was notified through the Walmart app that my Walmart gift card was used for $131.70 in Modesto, CA to purchase a necklace. A few minutes later the necklace was returned and refunded onto a new Walmart gift card. I contacted Cardflip about the fraud however they said they could not look into the issue after 45 days. Poor customer service on their part for having a weak guarantee that allows sellers to scam buyers on their site.

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Latisha
1 year ago

So I ordered 5 cards from cardflip and only one worked . I tried calling but no more phones I e-mailed for weeks no response. I used to get a call from HEATHER who would always fix it but was in formed she no longer works there. She was the best company is now way down hill . Been a customer for 3 years but no more !!! Dont buy or awll to them gtthe cards are bogus !!!

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Allison
1 year ago

A month and a half has passed. My card balance is zero and I have received no payment and no date to when I will receive a payment despite their website claiming that payment will be sent in 2 days.
Their website states that I have been paid but I have received zero payment and complain weekly that I have not received payment.
They have taken my money with ever sending payment.

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Jeannette
1 year ago

Only been using them last few weeks, everything would be fine and I would use them more, but for some strange reason everytime I buy a gift card over $200 I get double charged at paypal. Shows the exact same second, but two separate charges. I switched from using a mouse, to keyboard in case of some millisecond double click, but it did it again. I was told by card flip it's pre-authorization, but I'm usually only deducted once from my balance. I do get the money back, but have twice what I'm trying to purchase, tied up for 5 days. That's money that can't be accessed or used in the meantime, including for buying more cardflip cards or from anywhere else. If I can't get a solution to stop this, I'm going to have to skip using their service. Never double charged anywhere else of about 10 sites I use. I can't continuously have hundreds or thousands of dollars locked up for near a week inaccessible, doing nothing, simply because I made a flippin purchase & paid already.

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