Carcan.com

Shipping was pretty quick. I love the durability of the Carcan. I use it for more than disposing trash. Didn't realize I really needed this to stay organized in the car.

I bought 3 of these back in November. They were such a hit with my family and myself, I just ordered 2 more! Easy to attach to just about anywhere in your vehicle, washable and has several outside pockets for hand wipes, tissues, etc.

Was happy with carcan car bag that I've ordered another. My son took the first one! Also added a trunk organizer! Looking forward to getting them.

I bought two of these CarCans for my automobile and ended up giving one to my son. They are really handy and easy to install, being well made. I decided to order another one for me and 2 for my daughter because I liked them so much. I forgot the discount code when I ordered so I contacted the company and they refunded me the difference on PayPal. Great customer service, good delivery in a timely manner and a great item.

After much Confusion I finally received my Carcan and LOVE IT!
No more messy car and trash on floor!

I purchased the CARCANs because my vehicle takes a beating when I have my great grand children with me. I always have toys, art supplies, something to keep them occupied, in the back seat of my truck. Well, they think it is their toy house, and I think I promote that idea. I don't mind them playing, having a snack, etc. The CARCAN hooks perfectly over the head rest on the front seats and they can just drop their trash into it. I can also hook the CARCAN onto the two headrest on the back seats, and they have them right next to them. This is a miracle idea, and works much better than trying to keep a plastic grocery bag available to them. The CARCAN Customer Service was great and very responsive. THANK YOU, CARCAN! I SEE A FUTURE OF LESS VACUUMING IN THE TRUCK!
VERY SATISFIED CUSTOMER, GAIL HICKS, LOGANVILLE GA, USA.

PROOF OF PURCHASE:

On 2021-01-13 00:00, GAIL HICKS wrote:

THANK YOU VERY MUCH. THESE ARE BETTER THAN EXPECTED.

I WILL RECOMMEND TO FRIENDS AND FAMILY!

THANKS AGAIN.

GAIL HICKS

On Monday, January 4,2021, 05:11:45 PM EST, GAIL HICKS <[email protected]> wrote:

Thank you.

Gail

On Monday, January 4,2021, 04:02:36 PM EST, [email protected] <[email protected]> wrote:

Hi Gail,

Here's the tracking information I received.

2021-01-04 09:40
LOGANVILLE, GA 30052, Available for Pickup

You can keep tracking through this link: https://tools.usps.com/go/TrackConfirmAction?tRef=fullpage&tLc=2&text28777=&tLabels=LY549318901CN

We are sorry for the delay and we appreciate your patience and understanding.

Thanks,

Cyrene
Customer Service Representative

Though shipping did take longer than anticipated, the product is good quality and I didn't mind the wait!

My husband notoriously has a messy car, and it drives me crazy when we have to switch vehicles! I've tried many solutions that have failed, such as a folder to keep loose papers in, a storage bin for the trunk, and a collapsible bin to go behind his head rest. Though CarCan seems like a similar product to the collapsible bin, the shape and sturdiness of the CarCan as well as the multiple compartments make this product so much more effective for managing the mess! Other than garbage, there are different categories of items in his car (ie. Gloves, masks, sanitizer, receipts, pen/notepads, ice scraper, etc.), so having various smaller pockets keeps them separate, visible, and easily accessible (as opposed to being shoved into the abyss of the backseat pocket to be forgotten). We also have a baby, and for longer trips, it will be nice to use the can as a cooler for his bottles and food that won't take up trunk, seat, or leg space! Well thought out product that works great!

One of the worst companies I have ever dealt with. I ordered mine on 11/2 and it took 68 days to be delivered. I posted on their Facebook page and they erased it and banned me. Customer service is terrible. If you look at their sites, they have hundreds of posts but only the positive ones are viewable. I would strongly suggest staying away from this company. I will say the product is fair and probably worth $10, but there are similar products in the market sold from companies with integrity.

I ordered 3 Car cans as stocking stuffers for xmas and they were a HUGE hit!
Great communication and support from the Carcan folks as well.
Ive been back to buy more Car cans and Umbrella holder as well as Sunglass visor and ill be back for more. Thank you guys.
– DCF

I came across the Carcan quite by accident online one day and ordered one for my husband. He is a landscaper who is always on the go in his truck, and frequently has to get fast food for lunch. Needless to say, his truck can collect a lot of trash in the course of a week. He received his Carcan as a Christmas gift and he just loves it. His truck is neat and tidy as he can put all of his trash, wet and dry, into the waterproof unit. He keeps wet wipes in one of the 4 small outside mesh pockets to clean his hands before he eats and also can hold a bottle of water in one of the other pockets.He also keeps a supply of face masks in one of the pockets. The Velcro closure at the top of the unit is also a great feature. You can close the unit so that any odor from trash does not permeate the vehicle. It's super easy to install, and remove. When I received his I looked at it and thought, I want one too. Due to shipping issues because of Covid, and then a little issue in their factory, the second Carcan did not arrive as quickly as I would have liked. I was in touch with sales personnel who were quickly responsive to my inquiries and kept in touch with me. They offered me a free Carcan since I had to wait so long! The quality is excellent. It's a simple product but it's well-made and has great utility. It's very easy to clean should something spill in or on it. We wouldn't be without them. They would also be great storage for kids toys and entertainment items for long trips, they can act as a cooler as you can put ice in it and it doesn't leak when it melts. Your imagination is the only thing that will limit it to use. A great value for the price! If you want to remove it from your vehicle, it folds up and can be easily stored. We love our Carcans! See photos below. I don't know why they installed sideways but just turn the device you're looking on it and you'll see them clearly.

I was pleasantly surprised on quality of product. Delays in delivery were problematic due to holiday mail. Customer service was good and they compensated me for long delivery time.

Placed my order October 16. Their confirmation email said I would have it in 4 to 6 weeks. They didn't ship it till the beginning of December. After I threatened to call my credit card company and declare them as a scam. Then due to Christmas rush and Border Customs delays I didn't get it until January 5th. If they had sent it when they were supposed to it would have made it in time for the Christmas gift it was supposed to be. The only reason I gave them two stars is because the product itself seems to be okay. Haven't tested if it's waterproof yet.

This is a great product and I would definitely recommend it to all my friends! Awesome company! Awesome customer service too!

Excellent product and good value for money! Incredible customer service. Product delivery was guaranteed by Christmas and was on time! Pics before and after!

Shipping took a long time – but I am still waiting on something else I ordered in November from Indiana, all shipping seems awful these days. Anyway, when they finally arrived, they are good-sized, like a big lunch sack, and clip easily onto the headrest. Good-looking, easy to use. We put them in two cars. Haven't had to clean them yet but looks like you can just wipe out the bag. Lots of outside pockets to hold other things. I am happy to get rid of nasty plastic bags sitting on the floor of the car or hanging off the shift stick.

I ordered (10) CarCans and I'm glad I did. They made excellent Christmas gifts for family and friends. The shipment did take longer than expected to arrive, but the quality of the product made up for it. Perfect size. Very useful for trash and/or as an organizer. Will likely buy more to put 2 in each vehicle.

I ordered and paid for 2 car cans on October 7 2020. Email x6, voicemail x1, FB messenger x3, FB posts x2, Better Business Bureau in Canada x1. Excuse; defective product, Excuse; slow USPS due to Covid, Excuse; Holiday slow shipping. Fake tracking numbers given to me. Will not refund me, they said if I don't like the product to ship it back for a refund. This is such a SCAM.

Liked product as expected. Bought as gifts. Took a month to receive. Shipped from China. Received after Christmas. A bit if a bummer. Was promised by Christmas which would have been just under a month shipping, which was not free.

I ordered 4 of them on November 12th with a guarantee of delivery by Christmas day. Well here it is Christmas day, and they are still in China!
It was very embarrassing to have to explain why some people didn't get the same amount of gifts as others. ANYTHING negative that is posted on their Facebook page, is immediately removed. Totally unfair to the other consumers to not let them know what they are in for. I would get messages on messenger with the same bs each time, and how I could return them after I received them if I wasn't satisfied. Why should I have to go out of my way to return them, when I wasn't the one at fault? First the owner blamed it on a product defect, then the supplier, then covid, then the holiday. The story kept changing. I AM NOT A HAPPY CAMPER!

I ordered this product back on 1 December it was promised Christmas delivery which I never received the company just gives you standardize responses that it's the shippers problem but the owner was on his Facebook page stating that it was a supplier issue and that he picked the wrong supplier well that's on you not me. They refused to refund my money and they blocked me on Facebook when you say anything negative about them which is nothing but the truth. I strongly suggest no one buys from this company because all they care about is money not customer satisfaction

Ordered 2 in early November 2020. Never received. Lots of promises. Took my money fast enough. Will be reporting to BBB.

Ordered 2 in early November 2020. Never received. Lots of promises. Took my money fast enough. Will be reporting to BBB. UPDATE: I received the product on Jan 3 2021, 10 days after I made a complaint with the Better Business Bureau. Someone wrote to me using a construction company name saying they would refund my shipping costs or send me a discount if I removed the post. They are not using a Carcan address etc… so I can't speak to the validity of the email.

Order "stuck" in China since November 30th, now they've stopped responding to my emails.
Its a scam

Update:
*This site urged me to provide order details "in order for your review of carcan to remain published". The day I provided sitejabber with the order number I received a bizare, badgering voicemail from the company (see screenshot) that arrived at almost 9pm…
*Ultimately the product took 44 days and did not arrive until a few weeks after Christmas despite what the company rep stated (below) in their response to my review.
*I note this site is suddenly flooded with positive reviews for carcan after initially having an average rating of less than 2 stars from almost a dozen customers sharing their experiences.
*As others reviewers stated, the marketing from carcan offered an incentive of refunding the shipping cost if I posted a positive review on Facebook. This offer was made within a day of my purchase and more than a month before the product arrived. I wonder if some similar effort is magically driving up the 5-star reviews that all appeared within the past week…
*I notice all the other negative reviews (~a dozen) that were available when I posted mine have disappeared and my review is now the "oldest". I wonder if the "prove you purchased this" email from sitejabber that resulted in me providing the order number and getting that badgering voicemail from carcan was a company-initiated challenge/"purge mechanism" to remove the negative reviews on sitejabber. If other reviewers did not respond to the email challenge in time with an order number their review might have been removed (something I would find offensive if a company could remove negative reviews simply by claiming the review is not valid and then waiting for someone not to notice the email)… All I know is when the email arrived, I updated sitejabber with the order number then got that bizarre call, and now my review remains l on this site

Original review: I think they have a decent product. However on their website they only describe the method of shipping as DHL or USPS or "epacket". However my order was shipped directly from China using YunExpress. I would think that it is deceptive for a business based in Canada touting shipping services from USPS or DHL to in fact be based out of china sending product using the Chinese mail system with estimated shipping times of 15 to 20 business days. Furthermore it took over 7 days for the product to have a "pending shipment" status. Avoid the hassle and worry of not ever receiving your package – don't buy from this company.

I think they have a decent product. However on their website they only describe the method of shipping as DHL or USPS or "epacket". However my order was shipped directly from China using YunExpress. I would think that it is deceptive for a business based in Canada touting shipping services from USPS or DHL to in fact be based out of china sending product using the Chinese mail system with estimated shipping times of 15 to 20 business days. Furthermore it took over 7 days for the product to have a "pending shipment" status. Avoid the hassle and worry of not ever receiving your package – don't buy from this company.