Car Part Kings

Ordered PCM (A1Cardone). Unit failed after approx. 2K miles & 2 Months. Local dealership service dept. diagnosed and determined unit defective. Service found no issues with vehicle. Have sent numerous emails to carpartkings with no response. Unit is well within warranty mileage & time terms. Carpartkings is to be avoided at all costs. In process of initiating legal action against carpartkings & A1Cardone (manufacturer).

This company used to be very good. I always buy products from here because they have good service & products. This time I ordered a product and I had to wait more than 8 days to find out that they haven't done anything about it. I tried contacting them through Email, phone and even Live chat. The live chat is always offline, the phone always take you to voice mail (even though they say available 8am – 7pm EST) and the email and voicemail gets ignored. Having a good product is one thing, interacting and helping customers is another. This company lacks customer service and frankly I'm very disappointed that I wasted my time to find out myself that my transaction was not being processed. Now I'm waiting for Google trusted stores to resolve the problem, If they can contact them!

Signed up just to leave a review for carpatkings!

Very professional, fast delivery and competitive prices.

Will use again!

Ordered a part and received the box with a switched part in it. I protested. They said it should work. Compatibility chart said it would not and showed another part that would work under the switched parts brand (Walbro). Would not send that one. I said too big a chance to tear into the car and not have the right part. They stated Delphi would switch the pump to a Walbro when they were out of stock. Only trouble was CARPARTSKING sent a Hyundai pump instead of one for my Lincoln. They didn't care that it had to be packaged up and 30 minutes going/at the Post Office and an $11 fee to ship it back that I had to pay. BEWARE.

I ordered on a Tuesday morning in hopes to get the part by Friday to install over the weekend. There is a countdown showing that the item would ship same day if ordered by a certain time. It also states that items ship from the closest warehouse.

A day went by and I did not receive a tracking number so I emailed customer service and received this response… Hello, This would ship today

Another day went by and I still did not receive a tracking number so I emailed again letting them know I was hoping to receive the part by Friday. This is the response I received… Hello, There would be no possible way to get this on Friday, This part shipped yesterday from California

Well ok then, so much for shipping the same day and from the closest warehouse (I live in Florida)

Since I was told it had shipped, a day or so later from across the country I knew I wouldn't receive it by Friday and couldn't install it over the weekend as planned. I still never got a tracking number but was told it had shipped.

On Saturday I get another email that said this… Car Part Kings just sent you a full refund for your purchase. At first I thought they felt bad and refunded my money since I was told it had already shipped, pretty nice of them. Nope, part apparently never shipped, no explanation, no further contact.

I ended up having to buy it locally at [External Reference]. Last time I order from this site.

Fast shipping – cheap products and free shipping!

These guys shipped me a full set of rotors pads and calipers for free to my door within 2 days of orderin! What is better than that? Didnt have to talk to anyone used their car selector chose my parts and my mechanic will install em. Sweet deal.

Ordered a set of control arms for my infinti g30 coupe and got them in less than two days! Called in to make sure I was getting the right parts and they gave me a great price. Im a customer for good baby.

Just what I needed for hte right price. Parts came in 2 days with Free Shipping via Fedex. Package was well paded and I got my rotors fast! Thanks

This company told me that my much needed part was in stock and had shipped on a Monday, they would get back to me with a tracking number. On THURSDAY I finally had to contact them only to find out that they hadn't shipped anything and they were unable to get my part, which was listed as 5 in stock!

Ridiculous customer service and sales practices.

they only sale quality!

with the right tools you can install this in about 30 min. or less.

On the 3.09 ordered and received 13.09 in Germany. Great Business

These guys have good parts, good inventory and they get it shipped.
The prices are great – what else can I say?

Super fast shipping to Europe. Parts arrived 4 days after having placed an order.
Prices are lower than at any dealer in Switzerland.

great experience, excellant pricing,really fast shipping proccess

Super fast deliver…..comes with instructions also!

I was looking for an auto part that I couldn't find anywhere. I needed the heater hose bypass and even Amazon didn't have it, so I found this page once I found google. At first I was skeptical about the page, whether it was good, or even safe. Rest assured this site, Car Part Kings, is an absolute wonders website. I got the piece I wanted quickly, they were professional, quick and the packaging was suburb. I ordered on a Monday and received my part on a Thursday. Now that is quick service and I am a satisfied customer.

I ordered the item for the car, which I needed very urgently.
So I chose Priority Mail Express delivery, valued at $ 48.00.
Car Part Kings quickly sent the order, then no complaints. But when I looked up the tracking number, I saw that the item was sent by Priority Mail.
The explanations from Car Part Kings were such that the delivery by Priority Mail Express is $ 82, not $ 48. And so they were sent by Priority Mail.
But as I said, parts I needed urgently. And it was necessary to warn me that they will send by regular mail!
August 20 was sent, and now is September 1, and the part is still in the Sort Facility NEW YORK.

Ordered and received in 3 days, best of all free shipping, and great Tec support…

Everything was find!

Customer Service was very helpful in getting the correct struts. They even upgraded my shipping at no charge so I would have the product in 5 days! These guys rock!

Ordered my bushings,came in very fast. Good quality parts. Very happy with my purchase.

it was easy to install and it was the right part for my car.

I got my post in 5 days to Denmark