Car Parking At Bournemouth Airport

Bomo Parking services – BOURNEMOUTH AIRPORT – I like many others was mislead to believe they are part of the airport which they are not. I gave them my car keys and when arrived home from Alicante on 21st May at 11pm I was told along with another customer they did not have my keys. They returned over an hour later to tell me they lost them and was going to have to look for them. They left me stuck in the airport after I refused a lift home in another customers car to Andover. At 2am they came back to tell me they couldnt be found and they were going home and didnt care when I said my house keys were in the car and I had no money. My partner spoke to John Smith (MANAGER OF BOMO) on the phone who said tough he wasnt going to get us a hotel or hire car or lock smith and that we have stay at the airport. After calling the police they located my car in a muddy field at Alice in wonderland with no security, no gates or cctv like stated on there website (http://www.carparkingatbournemouthairport.com) and this is where they keep the cars. John Smith told the police he was doing nothing for us as he had mouths to feed and the police said this happens often and they struggle to do anything as John knows all the legalities and loopholes. At 5am a member of there staff came to the airport to collect other customers keys, he refused to help us or phone John who he said was in bed and no one was looking for our key or looking after the cars they had. Even more worryingly when asked if he was insured to drive customer cars he said our insurance covers him which it does not. At 6.30 am I had to get my mother to pay for a taxi for me to collect our car spare key from Weymouth costing over 150 pounds. When finally getting to my car it was wrecked. It was a brand new 20,000 pound car that was cleaned and valeted before giving to them and it was now covered in dirt, the windscreen had small crack, a scrap on back light, the inside seats were down head rests out and looked like it had been used for tip runs. There is thousands of pounds of damage to interior with scratches Rips etc in plastics roof and seats, and 2 cigarette burns in roof. There is also what appears to be tippex or white paint badly painted over a scrape above the back drivers side wheel on panel. More worryingly my partners house key and 拢50 was gone from the centre console in car and this company has his home address. I believe they may be doing burglaries aswell as scamming people with the car parking. This has all been reported to police and I have video evidence of everything I have stated. Also bear in mind, the company was not expecting us back until the following day, giving them time to take our keys to get cut (possibly). neither keys have been returned, no reimbursement/apology has been made. https://youtu.be/T8MSYu__nkw

Excellent service. Met promptly outside the airport before we departed and when we returned. Polite, friendly, hassle free service. Would definitely use again and recommend to others.

Like others who have reviewed this company I believed I was making a booking using the official Bournemouth Airport Car Park service, I think it fair to say the website is misleading.

When I collected my car it had a 75cm crack in the windscreen which was not present when I dropped off the car. After pointing this out to the representatives at the airport I was told the boss would call me that day. He never called. I chased with an email receiving a reply from Mr John Smith telling me the crack was present when I dropped the car off!

There was also some damage to the car bodywork, which in all honesty I cannot be sure was caused by Car Parking at Bournemouth or BOMO Parking Services Ltd, but the car certainly did not have a crack in the windscreen.

Great Company – never let us down, always there to great us in the carpark, and always there when we get off the plane. Car looked after well. Always use them. Company remember us. Very friendly.

So easy to start holiday park at front of airport hand over key they take car clean it and meet you at end of holiday atxarrivals hand over the key and your away with in minutes

Second time i have used this company. Both times the drivers were prompt and polite. Prices are reasonable. I will certainly use them again.

Absolutely fantastic. Dubious when booked as seen so many horror stories. Completely hassle free did exactly what they said,no issues,will totally be using again!

Great service and great prices, staff were punctual and courteous!

Used these guys a few times. Great service, more convenient and cheaper than the airport's own car park.

Excellent service

Have used this company many times now and they have never let me down! Works like a dream and so convenient!

We have used this company twice for parking at Bournemouth and would highly recommend it-friendly staff and so stress free!

Meet and greet on departure and arrival. Perfect service. Bournemouth now our number one airport when looking for holidays.

Great pre arrival information, representative was waiting for us on our departure and again on our arrival. Cars parked close to arrival, so easy and efficient, wouldn't hesitate to recommend or use again.

I cancelled my booking and as per the terms and conditions expected to get my money back, less the 拢5 admin fee. That was in August and I am still waiting. They do not answer the phone or reply to my e-mails!! No doubt they hope I will forget about it but 拢85 is 拢85

Can't fault he company on price range service Mr nelhams salisbury Wiltshire

Very helpful and efficient service. Will certainly use whenever flying from Bournemouth

everything on time very professional would use again

A GOOD SERVICE ESPECIALY WHEN RETURING ON A EARLY MORNING FLIGHT. WELL DONE TO ALL CONCERNED.

They were there at the allotted time both leaving and arriving, very trustworthy

Very pleased with the service, staff very pleasant and all went like clockwork.

Very good excellent service on time and very polite have no reservation in recommending to family and friends thank you !?

Overall we were satisfied with the service, but the direction were confusing resulting in the drop off being a rather stressful experience

Excellent service – very smooth and all on time – hassle free

Would definitely use this service again, great value for money. Very friendly and efficient staff.