Canadapetcare

I ordered Flea and Tick products on 3/17/2020, billed $142 on 4/1/2020, it is now 5/2/2020, Cathy on Canada Pet Care chat says "Refuse Delivery and as soon as the delivery is refused, they will refund my money". I have had no delivery to refuse.
Out for delivery May 6, 2020. 51 days from order date to delivery.
I raised the number of stars. BE ADVISED: This order took place during the COVID-19 pandemic and its transportation was definitely influenced by it.

Ordered over 6 weeks ago and still haven't received items. Contacted them by email 3 times. Always get a response but never a solution. "Thank you for your patience" kind of response. MOST IMPORTANT TO NOTE THAT THESE ITEMS ARE NOT COMING FROM CANADA. Looks like when you track it yourself, it is being shipped from Singapore. After pushing quite hard, they now say they will be honoring their guarantee and refunding my money but that it will take some time to get processed. I have already waited over six weeks so not entirely sure I want to wait very long for a refund. If I don't receive it soon, I will contact my credit card company. Beware when you order from this site. I think it is pretty misleading.

Ordered on march 26 said it was shipped that day still don't have it can't talk to anyone each emails says it's been shipped be patient shows now it's been sitting in LA California for 10 days sham don't use will contact my bank they aren't even in Canada hard to tell what their meds are made from I dont want anything from China where they eat their pets

I ordered flea meds on March 25, 2020. After repeated calls to the "customer service" department I was told to expect shipment by April 28, 2020. This was not acceptable wait time for me. No warning given at order time of length of time for shipment to arrive. Will not order from the again for just this reason alone. Have not received my product so can't rate that at this time.

Ordered medication March 24. Attempts to reach company by phone unsuccessful. Calling Google to see if I can make a complaint. Google no help. Do not buy from this company and try to spread the word.

FYI: My order of Heartguard plus finally arrived from New Zealand!!!! on April 22. I had already called my credit card company to decline payment. Returned it. We will see if it makes it back to New Zealand.

Had no problem except for the tracking one right but I ordered March 23rd got it April 12th even with the Coronavirus epidemic

I ordered stuff and never received it, nobody even answered the phone, etc. This is a total ripoff/sham/criminal place. Their only products are lies and theft!!!

Scammers, i ordered on the 18th, they sent a usps tracking number. I waited 2 weeks and still have not seen the product. I tracked the package with their tracking number and it shows the package is still in "pre-shipment". I sent them an email and they said it was shipped on the 19th. I told them i was reversing the charges on my card. They said they were issuing a credit and i would see it in 3-5 days. Im not holding my breath because that seems to be their game if you read through the reviews. I will let my amex handle it. And they are not canadian, they are from africa. Meds are probably bootleg. sometimes a good deal is not so good

A total rip off! Order on 3/12/20, called about order wasn't in Canada, was in Singapore. As of 4/2/20 still not received! Call credit card company and reported them. It's 4/24/20 received package from Canada Pet Care, package contain 2 empty boxes of BRAVECTO! They will not answer the telephone!

I became suspicious of this company after not receiving my product within 10 days.
I called them up and asked why?
Person could barely speak english (that's my first clue this company is NOT from Canada).
I began to ask questions. This foreigner states the company is from the UK, United Kingdom, but would not give me the specific location.
In addition, he admitted that these products come from all over parts of the world, including AFRICA, GERMANY.
Immediately, I began to utilize the Google search to find out who, where this company is and where they are from.
The search brought me here and I became SHOCKED at all the horror stories about this company.
I then called this fraudulent company again and DEMANDED to return my $60.00 and he asked me if I was some different name that I originally gave him. I even had to correct that!
This person said I would get my money back within 3 to 5 days. NEVER GOT MY MONEY BACK!
These products are FRAUDULENT and could very possibly HARM or even KILL your beloved fur baby.
If you want to risk that, then you owning a pet should remain in question.
SHAME ON YOU GOOGLE for letting this continue to occur on a daily basis and do NOTHING.
Dispute filed with my bank and the Norton company.

overall cheap meds BUT flaw in their shipping receipt. SO to explain, the site gave me the option to put the billing address & shipping address separate. I did put them separate because mine are sperate but … whenever I got my online receipt my shipping address was the same as my billing which was incorrect. I freaked out after reading their terms that they will not re ship to another address If the incorrect one is entered. odd bc I knew I put them separate. weird enough the meds ended up arriving in to the correct shipping address? I since then have DOUBLE CHECKED the email receipt that I have and 100% positive that the shipping address is different on the email receipt than correct address the product arrived at. When the product arrived it came with a paper receipt that had the correct address on it. so email receipt shipping address incorrect? very strange and they need to fix this flaw in their site.

Great prices, effective flea medications, no prescription required.

Love, Love, Love this company! Awesome prices and great customer service. The difference in price from buying in the states and buying in Canada for my dog is just ridiculous. And every time I order from this company I end up getting a 15% off coupon for my next order. You can't beat it.

BAD! BAD! BAD! Avoid this "company" like the plague. I placed an online order and ten minutes later I cancelled it and received an email stating that I would receive a full refund within 3-5 days. I never got the refund. I have contacted "Jacob" (a supervisor from Canada Pet Care) several times over the last few weeks and was told that the refund was processed on the same day, when in fact, the money was removed from my account five days AFTER I placed the order. MasterCard is now fighting this, but I fear I'll never see that $60 again. Canada Pet Care (which is located in Mauritius, not Canada) is not legitimate!
Note: The reason I cancelled my order was that I learned immediately after ordering that the medicine was NOT what I've had my cat on for the last five years. The company admitted that the box "might look a little different" due to the product being sent from the UK. I contacted Bayer and asked them about this and was told that should not be the case if it isn't a counterfeit product, because this drug is manufactured in the USA and has to undergo FDA regulations.

I was really wary about trying this place but I'm so glad that I did. I bought 3 Bravecto chews for my 3 dogs. It was only $82 all together for the 3 chess and tracking on the package. It took about 2-3 weeks to arrive but the packaging looked exactly like it does at the vet and within 2 hours of my dogs eating the chews, there are fleas falling off like they are supposed to.

Great Product and Customer Service.I bought Nexgard for my Molly.Best flea and tick treatment for my dog.I will buy again.

I haven't had any problems..bought flea and tick meds for a fraction of the price here. I emailed and they answered the next day. I called and the woman was super. I will order again!!!!

SCAM ALERT- Shame on me for ordering from a company out of the US to save a few dollars! This is obviously counterfeit medication. First of all, the company is NOT in Canada. It is in a small country named Mauritius. The items arrived from a generic PO box in Germany, which is a shipping exchange address. The medications arrived in unsealed boxes that were not even the correct boxes for the medications. All the manufacturing numbers on the boxes were identical, which means the boxes were all replicated from one box. The medications were sealed blisterpacks but most conterfeit pharmaceuticals look nearly identical. When I called the "customer service" number a very poor quality recording came on and then a man with a heavy accent. What worries me is that I was also foolish enough to give this scam company my credit card number! In addition, within weeks I started getting scam IRS recordings on the cell phone number I gave them during ordering. Live and learn!

I had bought a cute puppy last month.But then, i got to know my puppy is infected with fleas..I consulted my vet and have bought nexgard for my puppy from this online site.Now my puppy is free from fleas.Good products and supportive customer service.

after I entered my order from their website, I received an email telling me to call them back for an "urgent verification". When I called the number, I was asked to provide my full address again. I asked the representative to read the address I had entered, so I could verify, they wouldn't do that. It's totally weird for a "verification" call. I ended up cancelling the order, but they called me back and confirmed they do have the correct address. So the order proceeds after all. Now I am anxiously waiting to see if the thing they shipped is real. Will update it here.

I ordered a Seresto canine flea collar and it was sent from Mauritus, and according to Baer, it is a counterfeit collar! The serial number isn't legit and my dog got multiple huge ticks. Don't order from this company!

Be aware that canadapetcare is not canadian.
It might be Lithuanian or from the island of Mauritius of Madagascar (Africa).
I purchased the oral flea treatment Bravecto and it was mailed from Germany.

This was my first time using a Canadian place – the place is legitimate. I did not need a prescription which made me worried (red flag) but since i was only buying flea and tick meds, I thought it maybe was not a major issue since they are sometimes available over the counter. My only problem is that it took one month to arrive – a long time – so plan ahead. But for 9 months supply = 6 free months with a bonus offer for both cats, and $290 I got flea and tick meds (provera) for 2 cats and 1 dog. Really good compared to over $600 here in the US for the same medicine. I also saved money on my human meds by ordering from Canada. 1/2 price.

Absolutely the WORST company I have ever dealt with. Ordered over a month ago and tracking number(an additional five bucks) shows item has been issued a number but has not left their facility.
Never again.
I just canceled the order but have zero faith I will ever see a refund.

I recently bought some products for my kitty from this site. FYI, it was my first purchase. To be honest, I haven鈥檛 used most of them still, however, the two of them that I used were pretty good. The first one, Malaseb shampoo was really gentle on my dog鈥檚 skin. I can see a remarkable difference in his coat now. It has gotten smoother. And the other one that I opened a week back was Scalibor collar. I was quite skeptical about the material of the product before opening the packaging because my dog鈥檚 skin is quite sensitive so I wanted something that would be gentle on his neck. Well, the collar did rose up to my expectation and haven鈥檛 caused any rashes or irritation yet. I think the site is genuine because both the products turned out to be very effective and hopefully the others in stock would also be of same quality.