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Now it's almost an year and Eric who promised to ship the items or return us money never did it. This is FRAUD!!!! STAY AWAY FROM THEM!!!!
Below is just a little fragment of our endless correspondence:
Hi ——–,
We apologize that your order has not yet reached you. We ship hundreds of orders each month and unfortunately a very small number of them experiences delays in the shipping process. We have opened an investigation with Canada Post to determine what happened with your order. While we are not able to take any action regarding your order until the investigation is concluded, we do guarantee all of our shipments and will promtly reship the parcel if it is has been lost by Canada Post. Please be advised that Canada Post investigations may take up to 30 days to complete, but many are resolved much faster. We appreciate your patience and understanding in this issue!
Erin
Customer Care Agent
www.canadaonly.ca
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On July 5 @ 07:07 PM, ——–<[email protected]> wrote:
Hello, Never thought that it will be such a painfull exprerience to deal with your company. I still did not get my order which was placed 1.5 months ago!!!! Even though you indicate that my order was shipped on 06/19/2012, tracking # CX 476 344 965 CA (Flat Rate USA (UPS Delivery time 5 to 8 days)) none of indicated in your e-mail shipping carriers is recognizing this tracking number and have any clue about this shippment. What do you expect me to do next? Waiting for your response and if I did not hear from you in 24 hours I will take legal action.
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—–Original Message—–
From: CanadaOnly <[email protected]>
To: ————————-
Sent: Tue, Jun 19, 2012 4:14 pm
Subject: Your CanadaOnly Order Has Been Updated (#1138905)
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– Richard
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Repeated attempts to contact company about order/unshipped goods failed.
Phone number removed from website. Numbers found were out-of-service.
The company collects through "moneybookers.com"–who then posts it as from "Blueleaf International Ltd." When you go to the site…it states "prepaidgametime.com" in the URL bar…further searches yielded an additional site "organicsonly.ca" under the same company title :"Blueleaf International Ltd.".
Ironically, the site says that: "Blue Leaf's main industry is eCommerce"
The "commerce" part is collecting payments for unshipped goods from unsuspecting customers, then holding the money until the purchase reaches the dispute level with the Credit Card company…nice work if you can get it!
I started dispute with my Credit Card Company, and they found it strange that the site would be out of Canada, charging CAD dollars, yet was processed in EUROS from an external site in GREAT BRITAIN.
This is a HUGE Scam…find your favourite Canadian Treats elsewhere–you will never see the product you purchased!
Buyer beware
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