Canada ETA Service

Great customers ,great service very helpful
Happy to deal with them

I live in Australia, and was travelling to Canada this June 2020 before Covid-19 struck. I ordered two visas, paid and had confirmation within 15 minutes. After a few days I told my friends what I had paid, $75 US @, and they almost feel off their chair, as they had paid about [email protected] I left it a few months and last night emailed the company to ask it I could 1. Cancel the visas and get a full refund(as can't travel) 2. If can't cancel, can I get a partial refund or can they match the price of other companies? 3. Explain why I paid so much?. I had a lovely ladie Jayne respond all most straight away. She said that once in the system they can't be cancelled, the reason why it is more expensive is because they last 5 years or whatever your passport expiry date is (which ever comes earlier) and they offer 24 hour support and other reasons you can read up on. Anyway Jayne offered 25% credit back for each visa, as a gesture, which we accepted. Jayne processed them straight away and sent a follow up email. Jaynes service was impeccable, especially in these very hard times where emotions are running high.
Thank you Jayne and too your company for showing compassion and understanding.

We somehow missed the necessity to have an eTA to enter Canada until <24 hours prior. In a stressed panic I emailed the 24/7 helpline and Jayne was an absolute calming godsend. All was sorted within an hour of first contact – my husband and I are ever so grateful. The process itself was super speedy but oh so not recommended to leave until the last minute! Thank you Jayne for answering our questions and calming our frazzled nerves.

Fantastic – thank you!! Completely stressed the day before my flight as the eTA hadn't been processed though I thought it had been. Support helped me sort everything out, and ensured my eTA was processed so I could catch my flight.

I sent an email asking for a receipt I couldn't find on your website.
Jayne from the Support team answered me in literally MINUTES with an email containing the required invoice.
thanks Jayne!

Jayne from the support team was helping me sort a mistake I made in our application. She was super fast and extremely helpful! Best customer service I had to deal with! Thank you again!

Fast, prompt and great service!

Geat help when I was really stuck!

I was so happy with the promptness of service to my enquiry. Within minutes of sending my email a response was received which resolved my issue immediately.

I received a quick and thorough response to my query. Much appreciated !

Quick answer and in very friendly manner

Quick assistance from Jayne, thank you!

I am extremely impressed with the swift response to my query I received. Clearly I had made an error but this was easily resolved after I had sought the help of the Support department who steered me in the right direction – many thanks to them. MB

Jayne's response was almost immediate – and very helpful.

Email was answered in a timely manner

Jayne from the support team was very fast in responding to our questions and provided excellent service while being very considerate to our needs.

We recommend everyone to use their service!

Thank you very much!

I was very impressed by the prompt, courteous and very helpful response I got when emailing the service with a mistake I had made in my application. I was expecting something prohibitive in it's officialdom, but instead got a personal and very supportive response.
Quite a standout in this day and age of automated systems.

I had an amazing experience with a lady called Jayne from OCA support this evening. She went well beyond the call of duty and kept me calm and hopeful through an extremely upsetting and stressful situation. It was hours of work for her and I鈥檓 so grateful to have felt like a real person was really there for me. Thank you Jayne!

It was so quick and easy to apply

Very prompt reply to my query and resolution of the issue immediately with a brief exchange of emails, Jayne was professional and extremely helpful.

Quick to respond to my email. Offered support even though i'd actually used a different provider. Great work, thanks!

I want to thank Jayne from the Support team for her outstanding service. Jayne dealt with my question promptly and resolved the issue immediately. Her communication was exemplary and she went out of her way to help me.

I had to send an email because my application took two days but as soon as I emailed them I got my authorization it took 5 minutes! Also the staff is super nice and very helpful!

Thank you for your help and quick response!!

My experience in getting the eTA online for my mother to be able to travel to Canada from Mexico was very easy and fast. I appreciate Jayne's help and support after the application as an email address needed to be changed. Jayne was very helpful and kind. Overall a wonderful experience.