I ordered a Yeti cup-$32, free lid, and 2 camo handles – $18 – total order with tax, and shipping came to over $80. I NEVER RECEIVED ANY OF THE ITEMS. Every time I called and sent emails, I was told they were on the way, or be there in 2 weeks – but it has been 2 years and NOTHING!!!! I just found this scam site and realized I could file a complaint!
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I ordered a lid and a purple Yet 30 oz cup on Dec 26,2017. I got the lid about two months later but never received the cup. Any time you email they say 5-8 days but it never happens. Now they ignore the emails
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No response to email inquiry
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I ordered a Yeti Cup on December 15, 2016 and have yet to receive. I have attempted to call but numbers are not valid. I have also sent two emails asking for an update and / or my money back with no response. I had also ordered a leakproof lid which was received.
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Order # 74568 placed Dec. 9th paid $109.90 for Yeti merchandise never received
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I purchased yeti cup online from this site on 12/28/2016 and I have made several attempts; in trying to contact them; I called the number listed only to find out it is not a functioning number; have sent several e-mails with no response
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I ordered a pink yeti cup on December 27, 2016 and haven't received it also tried calling and sending emails and haven't heard anything back. I want to find out how I can get my money back.
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On December 26, 2016, I ordered 2 30 ounce yetis and 2 lids. On January 18, I received the 2 lids. I call 5 times a day, every day but no representatives are available. I email, again nothing. I try to online chat, again nothing. Today, I stayed on for 1 hour, and the funny thing is an email was sent to me that I had missed the online chat. Funny.
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I ordered a purple Yeti cup on Dec. 26 and STILL have not received it. Their phone number is not in service and they do not answer emails. This site needs to be shut down.
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Sells yeti cooler cuos for 30$ free shipping and i bought one in november. Doesnt send you any shipping info. Doesnt answer their phone or emails. Finally looked up reviews for the site and it has happened to multiple people im just glad i only ordered 1.
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I had ordered my yeti cup in September after not receiving for a month I had emailed, was assured that my cup had shipped. Received shipping notification but for a month after that but never had a tracking number. After several nasty emails back and forth I was told to wait a couple weeks it will all be fixed but it never was. Now 2 months later I'm still waiting for my refund but they can't process it because of the bank. Well I think that's a bull face lie.
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On Dec. 30th, 2016, ..I ordered the metallic purple 30Oz yeti cup as of today Jan. 18th 2017 I have yet received my merchandise in which money was taken within minutes out of my account for the amount of $29.99 I have emailed and called on several occasions and I get the same message no available agent at this time can take your call. I have emailed them and as well no respond. Absolutely do not order from this company
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12/23/16 – We ordered a simple 20 oz pink YETI rambler. I did receive an order confirmation within an hour. Never heard from the company again. Called numerous times (different times during the day) and always get the same recorded message "no customer service agent is available." Additionally, when you go to their site for "live chat," it is always the same message – "there are 20 people ahead of you, please call or email us, etc."
STAY AWAY….instagram has dozens of complaints as do other fraud sites. This is a SCAM company for sure!
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I ordered a couple items from them December 7th and thought maybe they were just taking a while to arrive because of the Christmas sales going on. I still haven't received them and I've tried calling and emailing them numerous times and have never gotten a response. Then I saw that they were still advertised on instagram and every single comment on there was someone complaining about how the website is a scam and they take your money and run. No one else has received a response either apparently or the items they ordered. I saw a few people say they received the items but they were fake or broken. This website is a complete scam and now they have my credit card information. I would like to see them shut down for good.
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I ordered 8 yeti mugs in November, they charged by credit card right away, but never received the product. I have called, emailed and tried their live chat option. It appears that they have done this to many other people from all the negative comments on Facebook. It is impossible to reach anyone in customer service.
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Purchased 2 20 oz yeti and 1 coaster. No shipping info or follow up after several emails.
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I ordered a YETI Rambler on December 3, 2016 at 4:22 pm for $43.29. I have not received any shipping information and have not received my package. I got an email from a repsentative on 12/15/2016 saying they would fix the problem. Have not received shipping information or package.