Camerasky

They are a OUTRIGHT FRAUDULENT.
They take your money, after a while tell you they don't have the gear – and don't deliver!!! You complain and after a while they just don't respond. Absolutely DO NOT buy from them!!!

They are scammers and tell you after they take your money that they have to wait for the back order and after 9 months have still not delivered and have not refunded my money. They have also ignored my emails.

ABSOLUTE THIEVES!

Do not buy anything from Camera Sky! They are selling products they don't have!! I ordered and paid for $3000 worth of gear, and was told for months that they were waiting fro shipment, only to finally say that they couldn't get the items. They offered a refund, but never refunded the money! I had to put an insurance claim in to get my money back. BAD BAD BAD Camera Sky

Complete scam. Bought a camera for 640 AUD, never saw camera or money again. Thanks!

This company is totally a scam company. I purchased a Leica Q camera from this company through their website 23th Feb 2018, They didn't send me the product. After three weeks, I cancelled the order. They promised the to refund, which is more than $5,000 dollars. And than I just wait for my refund for than 6 weeks and then I just cannot contact them. I sent them email, call them, however no one reply me. Then I report the company to fair dealing waiting for another month for the refund. However, they didn't contact me as well. Next, I just contact my bank and tell them what had happened. Finally, after anther month, I received the refund. So, DO NOT DEAL WITH THIS COMPANY. If you have the same situation like I did. Just report them to the fair trading and tell your bank what happen. Banks have greater power to deal with this transaction and probably they can help you to collect your money.

Ripped off by these scum merchants. Scam is the name of their game. It's all lies but you can rest assured of one thing, the item you have bought will NOT ARRIVE.

I purchased a camera from Camerasky in 2016 and a 5 year warranty without any problems. At the time the reviews were good. However, the flash stopped working. I sent several emails this year and about 5 weeks ago they sent me instructions to send it back to Melbourne for repairs. But now I am unable to contact Camerasky via the phone or email. I now see all the warnings and am very concerned I will never see my camera back. So I am also saying what ever you do – do not deal with this company.

CameraSky, what a total scam. This company should be avoided at all costs. They owe me $1000 for a camera they did not send. At first there was contact and emails, but now none of the numbers work and emails bounce. Don't believe me? Try to ring any of their listed numbers…

This company advertised a lens for sale, i contacted them they confirmed they had stock, so i paid $2500 to them in Jan 2018. in Feb no lens had arrived so rang and cancelled, refund policy takes 25 days. In March still no refund, in April no refund. Contact Business n consumer affairs in May, they suggest i contact my bank. I contacted the bank and a few weeks later they charge back Camera Sky and i have my money back from this dishonest company who hope you go away without your refund.

I feel as if I have been ravished by a Nigerian scamster seeking consort with me. Purchased a watch, paid for it by credit card, and as per most of the other punters that have reviewed these shysters, ended up being stiffed. My money was paid and there followed the, by now, usual modus operandi. "Sorry not in stock". What do you propose, says I? "Better you take refund, take 25 working days to pay." That was back in January some time and I have waved goodbye to my hard earned. I am a plonker having allowed myself to be hoodwinked by the Three Cup Ball Trick exponents.

The director of this company is YUEN HO WONG. His address is listed as 467 Station Street, BOX HILL VIC 3128

"ABSOLUTE RIP OFF MERCHANTS"
This company is the worst I have ever dealt with and should be shut down!
They are quick to take the money, $1658.00 for a Pentax lens, but that is the end of them. All telephone numbers listed are disconnected and no one ever responds to emails. Even using "Live Chat" you are cut off as soon as you say something they don't want to hear. I have since contacted my bank and requested a refund, which has now been done. I would recommend that no one ever uses this "shonky" company as all you will get is lies and grief.

Ordered and paid for mobile phone 17 January 2018, they agreed by email to provide refund 30 January when unable to supply, as of May 4 still awaiting refund. Many phone contacts and an email 16 April that refund coming but still no joy, blamed their system 'upgrade'. This mob are a rip-off merchants, do not use.
It is now October and I'm happy to report that my Credit Card Provider eventually refunded my money after a lengthy investigative procedure in to Camerasky. Hopefully your Provider can ultimately do the same.

Fear I have been ripped off. Paid for a Nikon P900 over 1 month ago. Have had no contact and phone number is no longer connected. No replies to emails either. Be warned, don't trust these people………

Hi all. I have the same problem. I have bought Tamron lens for more than $1000. They said not in stock, when I cancelled the order they promised refund, but nothing happened even I exchanged so many emails and phone calls over last 5 months. There is no more answers from CS atm. I think my money is lost somewhere in Hong Kong.
Anyway. If you paid by CC try to lodge a dispute with your bank and they should be able to get the money back from the account where it was paid to (if there is any money left). You have to lodge the dispute within 120 days(depends on bank). I have past this time, so don't do the same mistake. Can't promise you your money, but it's worth to try. Also you can report it to ACCC or Fair Traiding. Good luck to all of us.

Same as everyone else.
Order #1100072796
No stock, 'will refund for sure'…. 25 days. No refund.
Its a total scam, 100%.
No numbers work, online chat is gone, emails bounce. Probably the most unethical thing I have been involved with.
Do NOT buy from them.

Camera sky has failed to provide the item I paid for and when I asked for a refund they said it would take 25 days to process, that was up today, I have submitted my complain to the ACCC and I suggest you all do that.
Your rights: non-delivery
If you pay a business for a product or service, that business must supply you when it said it would. It is illegal for a business to accept payment for products or services they do not intend to supply. If you did not agree when the business would supply you, the business must supply you in a reasonable time. A business must also supply you with the product or service that you agreed to buy, not something different.

Businesses should take reasonable steps to avoid problems with supply. But it might not be possible for a business to supply you for reasons outside of its control. If a business cannot supply you as agreed, it can fix the problem by offering replacement products or services if you agree to them. You are entitled to a refund if the business does not supply you.
How to resolve your dispute:
If writing to the seller does not resolve your dispute, you can contact NSW Fair Trading. As your local consumer protection agency, NSW Fair Trading can help consumers resolve some disputes. Find out more about how to make a complaint to NSW Fair Trading on its website.

No response to requests update on order placed, phone disconnected – suspect this is a scam.

Never, Never, Never buy anything from CameraSky. Con artists deluxe. They take your money and never send the goods. They don't respond to emails and non of the displayed phone lines work. Waste of time talking to their live chat agents, they're in Asia and don't care that their employer has stolen money from you. Live chat agents simply fob you off about unusually high orders, not sure when the stock will arrive, 25 business days to issue a refund. Why does Fair Trade Australia allow Con artists like this to operate in Australia?
Be Aware, very Aware of CameraSky. My order#1100072794

My colleague has had good experience and appreciated the low prices. I placed an order and after payment was made I received an email saying that the advertised price couldn't be offered anymore and I'd have to pay more. I argued that asking for more than an advertised price was illegal. They refused to honour the price. I reported the conduct to the Department of Fair Trading, who contacted Camerasky and negotiated for me to pay half the difference, but I cancelled the order on principle.

I too have the same experience with camerasky. i ordered on 19/03/2018. they still dont have an ETA.
Never Order from them.
Order#1100072986
Sony 70-200 GM lens advertised for $2906
on their website it says that you wont be charged until the stock is confirmed.
But mine was debited the first day and when asked for refund they have the same story with 10-25 working days
Total Scum bags

Rip off scam. Exactly the same as the others. Ordered a camera then they claim no stock and won't give a refund. Do not deal with Camera Sky.
The director of this company is YUEN HO WONG. His address is listed as 467 Station Street, BOX HILL VIC 3128.

It seems I'm not alone in this – I had ordered from Camerasky in the past and it was fine, ordered a $1400 Zeiss lens, waited for a month with no updates I found out they didn't have it in stock. Waited another month, still no stock, asked for a refund. Waited two more months (with regular contact asking for updates) and still no refund. Keep saying they are 'undergoing financial system upgrades', same line they seem to be giving everyone else. Total scam – avoid at all costs, just hope I can get my money back somehow.

I bought a camera in December, as they didn't know when they were going to have it back in stock I cancelled it after one month waiting for it. Now, I'm still waiting for the refund. It's been 4 months, still waiting and I'm not the only one with this problem.

I bought a camera in December, as they didn't know when they were going to have it back in stock I cancelled it after one month waiting for it. Now, I'm still waiting for the refund. It's been 4 months, still waiting and I'm not the only one with this problem.