Camelot Europe UK

They should be renamed scamelot europe. as that's exactly what they are doing to people who struggle to afford the expensive UK rental market, they are scamming them out of their money.

I would suggest avoiding Camelot and saving up to get a proper tenancy elsewhere where you will have proper legal protection.

I have had to chase them just to get my deposit returned. which it still hasn't been, and they have taken the mick by making me wait almost 8 weeks for it. Which apparently is standard procedure.

They tried to claim I haven't paid my license fee for 2 months where I had and then harassed me with text messages and emails every day counting down to the payment deadline.

When I sent evidence of the fact I had paid they then blamed their harassment on a "technical issue" They also have tried to charge me for a "clearance fee.

And ignored my request for evidence of the condition the property was left in after they made me leave at short notice (in a proper tenancy you get 2 months we got about 25 days) and proof that this clearance was actually carried out.

Their finance team then backtracked and said I would need to take up this matter with my guardian manager who has been included in every email I have sent to their finance team but he has chosen to ignore every email.

I will be reporting them to trading standards and taking them to a small claims court to recover my deposit if needs be.

I waited two hours to get my keys( People who were before me got served straight away – Enschede Camelot

I used Camelot whilst looking for a tenant for my property, I recently had a break in and was looking to secure my vacant property I came across Camelot it was fast and easy and I made money whilst my property was empty. Guardians where very respectful and left my property in better condition than I left it. I will definitely be using this service again.

Camelot Europe is a really good company to work for, the MD and team look out for each other and are always there to help and support. There is also a change in structures and focus on customer service which is very refreshing. Overall, the best company to work for so far!