Merchant provided no acknowledgement of order, no invoice, no responses to multiple emails – and no goods ever arrived. His only evidence to Visa's investigation following my complaint was an (invalid/no information) tracking number ostensibly supporting delivery"in or near mailbox". Tracking showed a Southern to Northern California route yet no state sales tax was collected or paid. Both my local USPS office and long-time carrier categorically disavow handling or delivering a 60+ lb package – just under the limit of USPS maximum weight and size (how strategically convenient!). USPS does not, and has never left packages outside my gate-secured area. There was no theft because there was no delivery.
None of the very limited number of mixed-bag electronics on the site exceed $99 (most of those defrauded will likely eat up to that amount rather than pursue action), and none are shown with stock or SKU numbers. The site shows no email, mailing address or phone number. Site is identified as an "Consumer Electronics" business. Thus its incongruous, and sole tool /shop machinery listing happened to be the precise item I was web-searching for – suggesting a web crawler seeking out price bottom fishers (guilty as charged).
After more than two months of frustrating and exasperating back and forth with Capital One Visa's form letters, robotically and repeatedly demanding I show an 鈥渋nvoice" and "cancellation policy鈥?which the merchant, in his consistent (and strategic) silence, has refrained from providing. Thus Capital One Visa ignores the blizzard of red flags in favor of the ostensible "proof" I need to furnish before taking any action – much less extracting reimbursement from the Merchant. This remarkably, bafflingly unfair behavior ends my sixteen year relationship with Capital One Visa with closure of my account on February 5th. But, I will proceed to file a complaint with the Consumer Financial Protection Bureau. Hopefully others will learn from my mistake. It will be interesting to see if the merchant responds, to this review though silence has served him well so far.
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I had been home all day, as well as my husband and son, and nothing had been delivered.
I don鈥檛 understand how they were able to pull that off…. Anyways, I noticed that the tracking label was originated in Texas somewhere, and the item only weighed 7.5 lbs. Impossible for my item to weight so little.
I did some quick research using item MPN, took screenshots of package details and dimensions (from Amazon site), then emailed seller back (with screenshots attached).
鈥淎lthough nothing had been delivered to my house, whatever item that supposedly shipped, could not possibly be my item. According to shipping label, the package sent, weighted 7 1/2 pounds. My item weighted over 70鈥?
PayPal refunded me that day.
Unfortunately I did not have my sons Christmas present on time, and I wasted $30 on a speed bag
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2. The Merchant, doing business as Paypal *GUANGXIRONG and/or Calvinpus.com, Mursidah Jordan Trading co., Ltd. At Tom Burnett ****** Smoketown RD, Woodbridge, USA Virginia, 22192 and others., Chstus.com, Sarah Morris Trading Co., Proter Jeff Trading Co.
3. James Williams, the Buyer avers on or about November 26th, 2020 a 鈥淏lack Friday鈥?he made a purchase from Merchant 2 Midland 75-822 radios. (See evedince 鈥淎鈥?
4. The Merchant withdrew funds from Plaintiff's debit card account in the amount of $87.99:
PAYPAL *GUANGXIRONG ******* CA Posted on November 28, 2020 at 2:32AM Memo: Debit: Signature purchase from ******* PAYPAL *GUANGXIRONG ****** CA 0000 ****** Card ending in *******
5. James Williams emailed the Merchant concerning ordered item #67863 and does not receive a reply nor a tracking number as outlined in the website.
6. Mr. Williams still does not receive email after numerious attempts.
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