Kathryn
2 days ago
After 6 months wait due to courier delivery issues, Cali Tiger kindly sent a full replacement order which arrived as expected, and I am VERY happy with the products. Necklaces and rings were better then I even expected, lovely package box and car card included. Issue was around the courier company in Australia, not with Cali Tiger. Thank you!
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Guy
1 week ago
Avoid buying from here at all costs! I like many others gave into their attractive marketing and insta photos by doing a one off mystery box special where I only had to pay shipping. I received a cheap yellow ring and had immediately cancelled my subscription to avoid further charges yet it still charges me $40USD for the next month's box – with no way of cancelling it. I then email to request a refund and they tell me "they can't refund sale items or online specials" even tho I had paid FULL price for it and NO where does it say that the mystery boxes cannot be refunded.
Horrible, cheap and deceiving company. How disappointing that there's still popular companies that operate like this while getting away with it.
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Natasha
1 month ago
I just received the products and they are so cheap looking it looks like I bought them out of a gumball machine. Of course they do this shady thing where they offer tons of sales and then when you purchase you aren't able to return the items because "it was on sale". Disgusting company, don't shop here unless you want to buy from a shady business that sells overpriced cheap / fake crap.
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Matthew
2 months ago
The return policy of Calitiger is a trap. They offer all site discounts year-round. But once you purchase anything that is on discount, it obligates the return policy. They silently apply the "All Sales Final" policy but let you know only when you are requesting a return.
The customer service contact is one-way. There is no phone number of the contact. All the available customer service is through emails.
Don't buy from them.
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Norman
3 months ago
This was a pleasure online shopping experience! The shipping was fast and the service was really good! My rings aren鈥檛 fit my fingers well so I reached out the customer service. She is patient, friendly and replies the email real quick. And finally I鈥檝e got my new rings!
I will definitely recommend Cali tiger to my friends and all of you!
I will definitely recommend Cali tiger to my friends and all of you!
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Raven
4 months ago
My experience with Cali Tiger was amazing! The shipping is fast, the packaging is amazing .
The service is so good ( I had a small problem with my order, and they took such a good care of my interests)
Thank you so much for your lovely service!
The service is so good ( I had a small problem with my order, and they took such a good care of my interests)
Thank you so much for your lovely service!
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Carl
4 months ago
Quick response to questions. The quality of their jewellery is really good.
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Serena
4 months ago
The design is really pretty. Bought it on flash sale, such a steal. Customer service is nice!
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Tomas
4 months ago
I sincerely regret purchasing from Cali Tiger. Avoid them at all costs! All of their positive reviews must be fake or written by people who have never seen real jewelry before. On receipt, this jewelry looks like it came from a vending machine. They jack the prices way up to create an illusion of quality, which it is not. It has the weight and feel of plastic that's been painted gold. I've purchased higher quality items from Forever21. They try to pass themselves off as an Australian brand, but they really just drop ship this crap straight from China. Don't be fooled by their "14-day hassle free return policy." You can't use it, because it doesn't apply to anything purchased "on sale" or with a discount code. What they don't tell you is that there is a "flash sale" every single day on their website, with a discount code that applies automatically, so there's no way to even purchase something that isn't "on sale." They are advertising a return policy they don't have. It's a scam.
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Anastasia
4 months ago
Amazing customer service from the Cali Tiger team! I emailed them about about a pair of earrings I received that had a problem with a catch and the situation was sorted within hours and new ones on the way. Cannot fault their friendly, helpful and efficient service. Thanks Normalyn and team!
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Dean
4 months ago
Amazing service. All the jewelry pieces are so beautiful.
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Erika
4 months ago
My order came with a broken chain and after emailing Cali tiger a photo of the damage they sent me a new one without hesitation! They replied super fast and Sue was a huge help ! The pieces that did arrive undamaged were 馃槏
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Bryant
4 months ago
This company is advertising as an Australian based business, however, their products are manufactured and shipped directly from China. They promote their free shipping policy, but do not advertise that is takes over 65 days to arrive (written on their FAQ page). You might as well order jewelry from DressLily.com as it's most likely coming from the same warehouse for a fraction of the price. Overall not impressed with Cali Tiger's advertising tactics and quality of their products. I will not order from this company again.
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Gerardo
5 months ago
Great customer service and lovely products!!!
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Dan
5 months ago
Love Calitiger! Not just their jewelry but also their customer service is phenomenal! Normalyn helped me sort something out and because of her I get to wear pieces that make me feel pretty and confident!
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Anthony
5 months ago
The necklace is great
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Deon
5 months ago
I received damaged items and contacted Cali Tiger for a replacement and I received such a quick response from Normalyn who was very understanding!
She ordered the replacement immediately so I will be receiving my items soon. I really loved the pieces apart from the damage, they were beautiful – because of my experience with needing replacements I鈥檝e given a 4/5, but their customer service is 5/5.
She ordered the replacement immediately so I will be receiving my items soon. I really loved the pieces apart from the damage, they were beautiful – because of my experience with needing replacements I鈥檝e given a 4/5, but their customer service is 5/5.
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Tracy
6 months ago
Super fast delivery to Australia, products are amazing, I get lots of complaints and jewellery does not discolour- highly recommend
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Janell
6 months ago
I鈥檝e left a review previously regarding the gorgeous jewellery but just had to review again to talk about the wonderful customer service team and Sue in particular. Sue was prompt in responses and did everything she could to ensure I was satisfied with my purchase.
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Marquis
6 months ago
I love the pieces I get from there. Nice gold tones. Customer service is prompt and when my earrings came with a slight damage, there were quick to send me a replacement for zero cost! I鈥檝e bought so many items from them and the quality is really nice for the affordable price!
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Ashly
6 months ago
Everything perfect.
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Dorothy
6 months ago
Its been a long time coming, but it was worth the wait. I really love the mood of Cali. Thanks a lot
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Brenda
6 months ago
Bright, lustrous metal. Easy to take on and off. Stands up to sweat and self tanner!
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Brianne
6 months ago
Beautiful necklaces in gorgeous packaging. Came promptly鈥攕ooner than I expected.
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Betsy
6 months ago
I like the earrings i just wish they were a tiny bit smaller. Include more pictures on what the earrings look like on!