Lonnie
7 months ago
I'm completely satisfied with their services. These guys are professionals and dedicated to their work.
I'll recommend CSP to those people who are struggling with their home security.
Thanks,
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Savanna
1 year ago
Good Technical support, and there service was great also.
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Logan
1 year ago
Successful … Excellent technical support and great customer services.
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Kelli
1 year ago
Excellent technical support and great customer services. Our family very satisfied with the services.
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Maricela
4 years ago
It was a delight working with Brad L. He listened well and was able to help us select the best package for our needs. We had an issue after a couple of weeks the alarm was installed. This was one of the tests of the company and Brad's reliability/accessibility. Brad lined up the tech who installed our alarm that same day and resolved the issue. Today, he just stopped by to see how we're doing (not selling anything).
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Liliana
5 years ago
Great service.
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Valerie
5 years ago
Danny the sales rep was really intelligent about his alarm products and overall a real down to earth person. The tech Chris was great. He did clean work and I liked him as much as Danny. I would recommend California Security Pro to my friends and family. So far I'm completely satisfied with their service and employees!
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Leonardo
5 years ago
everyone i dealt with was wonderful and helpful, and i was able to get an appointment for the next day!!
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Ashli
5 years ago
Have been with ADT corporate, tried California Pro and received good rates and service.
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Beatrice
5 years ago
made whole process very EZ
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Beau
5 years ago
All the staff was great!
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Christie
5 years ago
I was having a frustrating experience with ADT sales just trying to schedule a time to have them come by so I could sign a physical contract, the sales guy didn't know how to use the e-document software. So I called California Security Pro. I explained to the Ayesha (Security Pro Sales) what I was looking for and the number of entry points, she was very helpful and put together a system that covered everything at a much more reasonable price than ADT. She took all the information that she needed over the phone and got the process started, the ADT rep couldn't get the process started until after he had the contract signed. She then explained that it would be installed within 72 hours! I couldn't believe it, ADT told me "maybe" they could install within 2 weeks!
She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours!
Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well.
I still have ADT monitoring my system….but I hired California Security Pro for the better signup and install service!
She told me that Daniel would be my installer and that it would take about 3-4 hours to install. Daniel got to our house on time, he was a very nice guy and was very knowledgeable about the system. He finished his install in less than two hours!
Would I recommend this company? I already have recommended them to my father in law and I'm thinking about having them out to my work place to evaluate and install as well.
I still have ADT monitoring my system….but I hired California Security Pro for the better signup and install service!
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Garry
5 years ago
Joe met us at our home and arrived a few minutes early. He was professional and honest, and never tried to pressure or over-sell us products. Rene was able to install our system the next day and was extremely professional, clean, organized, and friendly. He made sure to explain everything and even provided tips and recommendations to help get full use out of our new alarm system. CA Security Pro has been pro-actively contacting us to ensure everything is operating as expected in the weeks following installation, and is doing everything possible to ensure we have had a great customer experience. I would 100% highly recommend California Security Pro to anyone and everyone looking for security system. Whether you are looking for a new system, or updating your current, they are the best.
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Carlos
5 years ago
Every aspect of my interaction with California Security Pro was professional, timely, friendly and easy. Recommended.
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Debbie
5 years ago
Angel and Gabe provided outstanding customer service. They were nice and understanding. Price was right and couldn't ask for more.
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Roger
5 years ago
We decided that it was time to consider a home security system for our home. News reports often report home invasion robberies, burglaries, etc. and we researched a system through our local cable company and then decided to find out more about the ADT system. Our representative, Danny Tresierras was very professional and knowledgeable. In addition, he answered our questions and provided valued information about the variety ADT Security plans which are available. Our technician, Ron Loetz installed the sensors, cameras, etc. in a very "clean" manner and checked with us throughout the process to receive our input and opinion regarding placement, etc. We are very, very pleased with our system and would highly recommend California Security Pro, Danny Tresierras, Ron Loetz and ADT to all of our friends and family!
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Irene
5 years ago
Overall, I am satisfied with the services.
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Annie
5 years ago
California Security Pro was a class act through and through. Sales and installation were extremely professional and took the time to walk me through all the options. There was no pressure or up-selling, just honest opinions of what would work best in my house.
Thank you to the entire team!
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Marlene
5 years ago
Salesman had a great knowledge of the product and options. Knew all about security and listened to my issues and concerns. With my input, we designed a system (ADT Pulse) that works for us. Installer was experienced and explained the operation enough times so I got it. Then left his cell number for any more questions. And they made appointments that fit my schedule, not theirs. I recommend them to anyone wanting a security system, has multiple adults coming and going, and is not dependent on sce, phone lines, or wifi.
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Jaime
5 years ago
On time and extremely courteous customer service reps who were able to take care of my needs very quickly on a short timeline
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Summer
5 years ago
Brandon helped me with my ADT services and he and Micah were very thorough in explaining my services and how to work the system. I am 100% satisfied and yes I would recommend your services. Thank you for your help.
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Jason
5 years ago
The whole experience with CSP was fantastic. Our sales person (Grant) was amazing and our installer Danny truly worked magic on the cameras and wiring. I would recommend the service to anyone.
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Sharon
5 years ago
The sales rep was efficient and covered all equipment to be installed. He took time to go over the total package we wanted and also made suggestions for our individual safety like the motion detector and broken glass alarm. The total package we purchased was under $50.00 a month. We are completely satisfied with the quick installation the next day. Less than two hours. Both the sales rep and the installer went over the use and functions of the wall mounted control box and allowed us to practice the use of each button. Example: home and away buttons. We highly recommend California Security Pro
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Ciara
5 years ago
I was very satisfied with their services, both Jason ( sales) & Rayne ( installer) were great and professional. I have also already recommend California Security Pro to a friend and family.
Thank You California Security Pro.
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Jodie
5 years ago
California Security Pro did an excellent job in designing and installing a system just right for me. It is convenient to use and I feel very safe!