Calenbo

Make no mistake and order from this stoe, I wrote them like 5 times because I received a product that didn't look nothing like they present on their pictures. It also stinks so bad when you open the package. These people never responded.
Never again!

Very baaaaaaaaaaaad
Ordered since 3 months and then order cancelled and I contacted them and no response

Can I give no stars? I ordered five items in November. Only received two of them. I have emailed 11 times and no response, no refund, nothing. these people need to be put out of business!

I am like everyone else on waiting for my package with the tracking stopping on Jan 11th and have tried to contact them on several occasions and yet to get any response at all. Who knows if my package will ever arrive. Should never of wasted my time with this company. Hope you do not make the same mistake the rest of us had. If anyone starts a class action suit count me in. Thanks

Would not recommend doing business with. Placed an order beginning of December 2019 and was told it would be here in time for Christmas. As of today, 1/13/2020, I still have not received. Message from Kelly Lee states that order is shipped and on the way. That was on 12/30/2019.

If I could give them a zero, I would! i ordered 2 motion sensor toys for my cats…one of a clown fish and one of a silver dragon fish. First off, it took FOREVER for the package to arrive. When it did, it wasn't even what I ordered. It was two stuffed carp fish. Not even close…not motion sensor…just stuffing. Not even catnip! I wrote them immediately and didn't receive a response. 2 days later, I wrote them again and threatened with a full fledged complaint. I get a response from "Kelly Lee" saying she's checking with the factory. Um, no…I sent them a picture of what I ordered (a pic of my actual order confirmation) and a picture of the crap I received. Told them checking with the factory wasn't necessary…they needed to replace my items with my order or refund me completely. Got another email from Kelly Lee saying, "You got package, right?" YES…I already told them that I got a package but NOT the correct items. So, I send a THIRD email telling them I'm reporting them to Better Business Bureau…I get an email offering me a $5 refund. Absolutely NOT…I paid $40 on the the two toys and shipping. Told them I would be contacting my lawyer and they would be paying me a lot more than $40 if this doesn't get resolved. Haven't heard back yet. I will do a major FB and email blast about this crap company if I don't get a refund or get my correct items. Absolute b.s. All of their 5-star reviews are most likely fake…I checked them before I ordered to make sure they were a legit company. They are…but they're obviously paying people to write reviews.

Placed order on 12-15-2019, got reply and said getting ready to be shipped. 12-17-2019 – I sent message and was wondering when order will be shipped. Got reply from Kelly Lee – Hi, I'm sorry for your wait. Your products are being prepared in factory. When do you need it? 12-18-2019 I replied and said Thanks for reply. They were for a Christmas gift, so asap would be great. Thanks! During this time I checked my tracking number every day and hadn't been to the USPS yet. So I sent another reply on 1-2-2020 – Haven't received my order yet and looks like not even shipped. Decided to read the reviews of other people that ordered and looks like everyone is in the same boat. Just wondering what is happening. I will be asking for refund if not received in the next week. Thanks. Kelly Lee replied 1-3-2020 and said Hi, your order is shipped and on the way to your place. My reply this morning 1-3-2020 – I sure hope it is. But when I do tracking, it says USPS awaiting item, so they haven't even received it to ship. A person can create a shipping label, but it is when it gets to PO is when they scan it in and then it is shipped. So I have to question the shipping status. Guess we will see what happens and if I actually receive the items I ordered.
Did FINALLY receive my order on 1-6-2020.

If I could give a 0 star I would they promise me that my order would be your before Christmas and it was supposed to be free shipping I ended up paying the highest amount for shipping to guarantee it to be here on time for our family photos it has not arrived I've asked over 4 times for a refund every time they give me a different answer stating it's in the factory being prepped or it's being shipped already every time I say I want my money back and they have yet to accommodate me super upset super disappointed in this company do not buy anything from it I'm going to fight so hard to get my money back and I will write review out review until I get it

It鈥檚 a scam. Trust other negative reviews. Save yourself those $$$

I placed my order December 13th. On the 25th they said it was shipped. I checked again today and USPS hasn't even received it. I sent them emails but they don't respond.I have since received both items I received them around the 4th of January. I still think the customer service is not telling the truth about when they would be delivered makes them not a good company to do business with.

I preferred my product on 12/17 with expedited request and it鈥檚 been two weeks and I have not received product. They do not provide tracking information either. Had to download arrive app and it doesn鈥檛 give you any information. Pretty upset about it.

I placed an order on 12/18 and paid for expedited shipping to receive by Christmas! I have sent numerous emails with the same scripted reply from a Kelly Lee 鈥?Hi, I'm sorry for your wait. Your products are being prepared in factory. We will ship to you ASAP鈥? I have yet to receive my items. I have yet to receive an update on shipping nor can I get a reply for a refund. DO NOT do business with this company!

I placed an order with this company 2 weeks ago I was hoping to get it before Christmas. They give me no delivery date even after numerous emails. After that I sent numerous emails trying to cancel my order and have yet got a response back. At this point I'm not sure if this site is even legit! Stay away do not do business with this company!!

Refunding my order with no explanation

I ordered two stuffed animals totaling $75. I emailed them and asked them for an update because I could not track the shipment through a tracking number. I emailed them and asked them for an update and they said it was still being processed in the factory and wanted to know when I needed the order. I said no worries I just wanted to know an update because I could not track the item. The next day I get refunded my $75 with no reason or explanation as to why. I am afraid that my identity is going to get stolen because of this. I also gave them the address to someone that I wanted them to send the second dog to so I hope they aren鈥檛 going to get screwed either. It was supposed to be a Christmas present to my friend.

I used this for my baby to go out in when it鈥檚 really cold outside and I love everything about it. It鈥檚 thick and furry and cute!! He鈥檚 adorable in it and it鈥檚 so soft to touch

My go to baby shower gift. When shown to other people they ooh and aah!. Everyone is in love with the little ears on the hood. Babies look like a little baby bear in the bunting. Perfect for a Midwestern winter.

Good shopping experience with calenbo.com! It was my first time shopping here and I was so excited. Will shop from here again.

I get sooooo many compliments on this every time I go out in public with my baby wearing it! (Very cute!) It's held up good in the wash.

It's an adorable outfit just like picture. The material is just great! And fits amazing!! Great for winter bunting. Probably will buy the next size up as well when the time comes!

I bought this for my new grandson,It looks just like the picture in person.So happy & can't wait until Christmas

Purchased for a dear friend who is having a baby. She loved it! Baby is not born yet, so I鈥檒l report once he wears it…