Amelia
1 year ago
The biggest scam I have encountered;
Bought a point of sale system from this company. The sale person I talked to says that they are running a limited promotion and so I should put in the purchase now to take advantage of the promotion and just set the shipping date a little far out since my restaurant is not ready.
Issue #1: she never told me leasing the system is also an available option.
So set the shipping date 6 weeks out from the purchase date. 3 weeks in, we have issues with construction and the project is getting a 3-4 weeks delay.
Issue #2: Try to reset the shipping date and push it out, just to find out that they have already shipped the system 1 week earlier than scheduled date.
Accepted the system in good faith since the sale rep told me I have 30 days from the ACTIVATION date to fully return the product. As soon as I recieved the packages, the Rep advised me to open the packages to make sure eveything is in there. She did not tell me that by opening the package, the return policy is void and now they are not accepting return eventhough the system has NEVER been activated nor even turned on. Now I am stuck with a set of useless hardware; and I would rather cut my loss short than continue business with a company with questionable business practice.
Bought a point of sale system from this company. The sale person I talked to says that they are running a limited promotion and so I should put in the purchase now to take advantage of the promotion and just set the shipping date a little far out since my restaurant is not ready.
Issue #1: she never told me leasing the system is also an available option.
So set the shipping date 6 weeks out from the purchase date. 3 weeks in, we have issues with construction and the project is getting a 3-4 weeks delay.
Issue #2: Try to reset the shipping date and push it out, just to find out that they have already shipped the system 1 week earlier than scheduled date.
Accepted the system in good faith since the sale rep told me I have 30 days from the ACTIVATION date to fully return the product. As soon as I recieved the packages, the Rep advised me to open the packages to make sure eveything is in there. She did not tell me that by opening the package, the return policy is void and now they are not accepting return eventhough the system has NEVER been activated nor even turned on. Now I am stuck with a set of useless hardware; and I would rather cut my loss short than continue business with a company with questionable business practice.