Cairns Airport Car Hire

Early Jan I was charged full excess when another rental car backed into me just in front of the Atlas office. While the damage can't be $4,000 and I was not at fault, I was charged with the full excess instantly. Since then, all my emails and phone calls to the claims and customer service department are being ignored, and I am left with a $4,000 charge I can't claim back from the insurance given I have no paperwork. This is poorest customer service ever and so far I have no way to recover this charge. It's infuriating how they can get away with that.

Had no trouble at all..

Found us a car from Ace at good price.
But Ace does not have Cairns airport drop off that Airport Car Hire incorrectly listed as available.
On the other hand as the airport is only 10 minutes away from the city so it is not so much a problem.

This is the fourth time we have used Cairns Airport Car Hire.
Very easy to book online as you have all car companies in one place.
Pick best car for your needs at most competitive price. Arrive at the Airport and within 10 min your ready to go with keys in hand. Drop of is great just return car and drop off keys.
Quick Easy and Hassle free.

Very happy with the car, service and cost.

Clean car. Runs well. No problems.
Airport pick up went well.

Very happy with Eurocar the staff was great the car very clean and is what we ask for , would recommend , we arrived in Cairns got our bags went to Euro car hire and it only took a few minutes and we were on our way , thanks Jim Archer

Car good. Staff good. Had an accident but staff handled the problem well .

We received a phone call on landing at Cairns advising us Atlas Car Rentals were waiting outside the airport to pick us up and take us to our car. When returning our Hire Car we were then taken back to the Airport ready to board our plane. Excellent service. The Hire Car was an almost brand new car, we had no problems with the car and enjoyed our trip immensely.

Sure the car was fine but Adam and the team made the experience
well done you beat the competition hands down Thanks BOB BISHOP

Very frendly and a very easy experience

Vehicle was very clean , economical to run and performed faultlessly.
The hiring rates were very reasonable, much less than the bigger companies!

We had no problems at all during all communications with Cairns Airport Car Hire service… the communication both during the on-line booking, the pick up, and drop-off was superb. there were no hassels and the cost to us was better than the other car companies, our Toyota Camry ran like a dream and was clean and mechanically trouble free…,

wish you all the best

Great service , great value , friendly and effecient

We took a small car for a week in Cairns from these guys, and the service was prompt, friendly and good. Also the best value we could find. Would recommend them.

Excellent service. Good rate and economical driving.

Excellent service,the latest model Nissan very nice car. Will keep using this company.

Adam the rental person was very good. We had an upgrade for our vehicle which was very nice. A good service and picked us up and dropped us off at the airport. I would recommend them to other people.

Easy to book on line. Service and car as good as I expect

We had an excellent experience using this company to hire a car in Cairns. Very smooth, no fuss. And a great price too.

Good service, comfortable vehicle, easy driving

Would use again

Had a Holden Epica a few years old, clean inside, few minor dings and scratches on bodywork, but that didn't worry us.
It looked reasonable, was great on petrol consumption.
On the whole, quite happy and would use again.
We were bussed to depot in Cairns from airport, only a few minutes away,
bussed backed to airport, all ran smoothly with no holdups.

Everything was great. The car was great for the price I paid and the staff were great with their service. Would definitely use them again.