C4 Belts

This is the first time ever ordering a dog collar or any product from C4 Belts. I am very pleased with the customer service and my dogs collar. I will never buy a different collar C4 has my vote.

My belt buckle recently broke on my belt. I emailed the company with pictures, expecting them to just send me a buckle. I got an email saying my shipment was placed, and when I looked at the containments of the shipment, the sent me a whole new belt too!

Placed an order 2 weeks before Christmas. It's now nearly 2 weeks after Christmas and still no sign of the belts. And no resolution from "customer service" other than "sorry". So I had to purchase a replacement Christmas gift AND I'm out $100 on an order never received.

I place my order 12/13 and not notice the item had shipped on 12/15. When I didn't get the item by 12/23, I checked the shipping status and it still showed as pre-shipment. I placed no fewer than 15 calls to the company throughout the day and they have absolutely no phone support at all – just goes to a voicemail. What kind of legitimate company doesn't have phone support?

I also reached out by email and did get a response back later that day:

"Thank you so much for reaching out and for your outstanding patience. We have used another system through USPS which creates all the tracking information and updates the status of packages. It appears that they are having issues with scanning packages in their system which is the reason why your tracking information is still showing as pre-shipment. We truly apologize for this unforeseen circumstance and inconvenience.

We have been in contact with them several times and have been assured that these packages are on their way to you! USPS has also confirmed with us that they are experiencing delays with shipments due to high volume. We are truly sorry for this inconvenience, but please be on the lookout for your parcel which should arrive any day now! We greatly appreciate your patience and understanding. "

As you can see, they are blaming USPS and UPS for the delays and there is no way to prove or disprove these claims.

Tracking states the item was finally received by USPS 12/27 and I did finally receive the item on 12/30, nearly a week after Christmas. Very disappointing.

Buyer beware if placing an order with this company – allow at least 3-4 weeks for shipping and hope you get the item in time.

Placed my order 12/17. Order went to pre shipment 12/18 and there it stayed. Emailed and messaged customer service and was assured it would arrive by Christmas. Package was finally accepted by USPS on 12/27 and won鈥檛 arrive until 12/30. I鈥檓 not pleased.

Came way earlier then I thought and the belt is super great quality and adorable!

I was a little skeptical about ordering a "mystery box" but I am so glad I did… I received a cute, never before seen belt and matching buckle! Came in a timely manner which was even better. I cannot wait to see what next month brings!!!!

Website easy to navigate, customer service good, frequent email updates. I recommend this company!! This is my fourth purchase and I love my C4 belts!

Perfect design for my needs. Great buckle!

PERFECT! Easy to cut to the perfect size. LOVE!

Wouldn't buy any other belts. Super easy to clean! Fun, stylish colors and prints.

These are the best belts ever. Period.

My belt was black, not the light colored background I had selected.

Love these belts

Excellent service! These belts look even better than they did online and arrived in a timely manner! Highly recommend C4!!

The product came quickly and in excellent condition.

Love my baseball cap and belt, will be wearing them at my Daughter's next Show.

Thank you for the great customer service. Your team went above and beyond to help ensure my order got to me before my trip. Also the warranty rocks that you guys offer!! Keep up the great work can鈥檛 wait to order my next belt!!

Excellent. Belts arrived quickly, exactly as ordered.

I really love this concept. It so nice being able to change out your belt to match different outfits and I love how thin it is!

I love C4 belts but please give us more flamingo designs!!!

I love the belt! Awesome quality, awesome causes. I feel you should donate more to charities and have a few more choices of charities. Otherwise, good product! 🙂

Love the belt, exactly as described and comfortable!

C4 has always been such an amazing company to work with. Their customer service is excellent and makes shopping so much more simple. Their products are great; I鈥檝e been using C4 belts for almost 5 years now and there is a reason I now have 8 belts! I also love how a portion of profits are donated to a non-profit of YOUR CHOICE! It鈥檚 so good to know that more companies are making the effort to spread some love in this world. 100% recommend!

Love C4! Their products are fun and affordable, shipping is super fast, and the staff are excellent to communicate with.