I have several times got service made in the workshop on my KTM motorcycle, and several times they did made mistakes on my bike.
Last service it was completely wrong!
Firstly, they had poured too much oil on the engine (I had to drain it myself for 350 ml!!). In addition, the shields on the tank were mounted wrong. How that even is possible is a wonder to me..
I contacted the company and got the answer – "they're sorry"…
Afterwards I found that their mechanic has used my tool (the one that includes the motorcycle) which he has sanded, as well as there are missing tool parts in the bag. Furthermore, he has grinded a nut that holds the bottom shield on the engine so that I have trouble dismantling it afterwards.
I did contact the company several times without any response at all – they ignore my emails.
Rarely have I experienced something so unprofessional and I must warn not to use this company whatever it is service or other repair of motorcycles!