Jerome
2 months ago
Ordered this watch for me took forever to receive. When I got it was not working. I was told that they would send me a new one. At this point, I wanted a refund. I was told if I paid to have it returned I would get a refund. I wasn't happy with this but figured I would cut my losses since they are very difficult to get hold of. It has been over a month since they said I should have the refund and countless emails later still nothing.
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Sebastian
3 months ago
Please do yourself a favour and don't waste your money and time aside from a big disappointment. AU$80 is huge for a watch that doesn't work even for a bit, doesn't worth even a half star.
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Kristi
4 months ago
My husband ordered two Oshen watches. It took at least eight weeks. The watches came with very few instructions. Before setting up the watches with the phone app the instructions indicated the phone would need to be charged. No instructions on how to do that. I've sent two chat requests and each time they have asked for my email address in order to respond. Evidently the Covid pandemic has decreased their ability to answer their phones, live chats or emails. I sent requests on 7/20/20 and 8/11/20. No response. Finally found how to charge the watches on an internet post by another consumer. Set up the watches despite the fact that the instructions provide the wrong code number. Got both working. I accidentally got mine wet, so that no longer worked, and that's my fault. My husband didn't like his so I started wearing his. Traveled across a time zone and the watch never caught up. Then it quit working. I charged it, but it never came back on. Please do not waste your money on these watches. They've been nothing but a headache!
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Gabriela
5 months ago
This product is NOT as advertised. It took 2 months to arrive. It is a pedometer that can only be used with an app whose instructions are in characters, not English. There are NO instructions for return if not satisfied, hence customer satisfaction is NOT guaranteed. Customer service is spotty and unsatisfactory. There is NO ability to review the product on the company's website, hence the ratings of the product that the seller espouses CANNOT reflect verified buyer's opinions. The address of this company is in Hong Kong. The buyer feels scammed. Do NOT buy!
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Jarrett
5 months ago
I ordered 4 watches since June 2020 and have even received a tracking number much less for the items ordered. There has been absolutely no response from the company despite sending several emails to their customer support. The whole thing seems like a scam.
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Warren
5 months ago
I ordered an oshen watch July 8,2020, and am still waiting for delivery. Called and talked to several oshen personnel affilated with this business all to no avail. This watch is supposedly in the USA, but NO ONE knows
Where? This website was just too good to be true.
ORDER #112869045
Where? This website was just too good to be true.
ORDER #112869045
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Anita
6 months ago
Buyoshen watches is a fake and cheating company please don't pay them you will never get your order
I ordered in May but until today no response
I ordered in May but until today no response
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Edwin
6 months ago
This is product do not buy as it is a rip off product is not waterproof and when you try to contact company unable too.
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Julianne
6 months ago
I ordered a watch for my husband on June 6th. $58.94 appeared on my credit card account, but I haven't received the watch. Said they would send me an email so I could track it. Nothing!
Looks like I've been scammed! My advice to all: DO NOT order from this company, after reading all the reviews on the watch, I don't care if I don't get it, I'll call my credit card and see what I can do about it!
Looks like I've been scammed! My advice to all: DO NOT order from this company, after reading all the reviews on the watch, I don't care if I don't get it, I'll call my credit card and see what I can do about it!
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Janine
6 months ago
This is a scam DO NOT purchase this product Can't review watches because have not received the products purchased
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Annette
7 months ago
I bought an Oshen Watch on-line the end of April and paid for the purchase. As of today, 7/23/2020, I still have not received my watch. I believe this OshenWatch is a scam – do not buy one of their watches on-line.
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Jerrod
7 months ago
I've called I've emailed gotten absolutely no response. They say the watches were shipped two weeks ago and were 100 miles from my house one week ago and the tracking system ends there.
So far if I could give a minus rating I certainly would!
So far if I could give a minus rating I certainly would!
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Roy
7 months ago
I ordered a watch and face shield about a month ago. Have received no word from them. No shipment . Sent their customer service an email. No response. I should have check the reviews before order anything from them.
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Jack
7 months ago
I waited 3 months to finally receive my order of 3 watches. Finally received today and tried setting on of the watches up. The manual for set up is terrible. I called the customer service number and told them the watch had no way to turn on. The customer service person said the battery is probably dead and needs to be charged. The watch doesn't come with the special charging cord required. This is so frustrating that I requested a return authorization for which I did receive an email with instructions. The concept of the watch would have been great for my use but should have realized a watch this cheap was crap. I recommend not to buy.
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Tierra
7 months ago
I purchased 3 watches a month ago. I have messaged them and get no response. After reading some of the reviews I know I have been. How can this site still operate. You would think Google or Samsung internet would police these scam sites and not allow this to happen.
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Timothy
7 months ago
Ordered May 12 received July 7, it is junk no charging port no charging cable, DO NOT BUY!!!!!!!!!! I'm out 58.00 US dollars and I do not want it to happen to any one else. YOU HAVE BEEN WARNED!!!
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Thomas
7 months ago
Ordered 8 weeks ago nothing. Took my money in one day. No customer support . Stay away it is a ripoff
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Johnny
7 months ago
Please don't waste your money buying from this company. After payment no communication and item is never delivered.
Now in process for a refund through PayPal.
Now in process for a refund through PayPal.
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Lisa
8 months ago
Ordered a watch on 5/9/2020. It is now 6/18/2020 and still have no watch. They still have my $58.94 though.
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Preston
8 months ago
5 days and no shipping notice. 2 emails to Support, no response. Only got a response telling me that a refund was being processed after my bank contacted them. They must have a lot of buyers who can't get a refund to be able to support their flashy website.
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Lyndsay
8 months ago
Scam, took my money, and never sent a thing. been 4 months now, dont fall for it
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Cole
8 months ago
Unable to contact, paid them 119.00 for a product that I never recieved
Place order 3 weeks ago, never recieved item. Website says 7 days to ship. No emails or tracking numbers from company. This has happened to several people. Company based in Hong kong.
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Tiara
9 months ago
This company is a scam! Their advertisements sound great but they do not deliver on customer service or even normal business practices. I purchased their watch and did not even receive an email sales confirmation. If you call customer service you'll get a recording blaming delays on the coronavirus and if you send an email it will probably be returned for a bad address. And I used the address in their website twice just to be sure I did not make a mistake the first time. I googled and found the correct customer service email address and sent several email but no response. I still do not have my watch and will dispute the sale with my credit card company hoping to get my money back. I suggest making your purchase – for a different phone – through Amazon or another reputable company. You have been warned!
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Brennan
9 months ago
Recently we bought the watch on line and realized after reading the reviews that company is a scam selling junky watches and not returning your funds after cancellation .We CALLED THEM TO CANCEL AND THEY ASSURED US WE WOULD GET THE REFUNDS BACK ON OUR CARD WHICH THEY DID BUT THEN TOOK THE FUNDS BACK WITH OUT EXPLANATION ???????? We called them and they said they would fix the problem but today they stole the funds and never returned our money .We are living on fixed income and are both disabled with health problems and thought these watches would be a great help but now we are out over $150.00 American and that impacts out food source ..We were hesitate about the purchase but found out too late that they are not real ? Please have someone investigate this company and shut them down and have them return our funds .We are making complaints to our end as we are Canadian and we will do our best to get our funds back as well .
Just stay away and buy local as scams are everywhere even here
Just stay away and buy local as scams are everywhere even here