Roger
1 month ago
Verifiable Fact – – – BUYER BEWARE, DO NOT buy anything from any of these websites:
JustMotorcycleCovers.com (800) 651-9382
BuyMarineCovers.com (800) 651-9145
BuyAutoCovers.com (800) 651-8922
They all claim to be family owned, but they are RIP-OFFs and LIARs.
In late December 2020 I needed a cover for my UTV. I found what I was looking for on BuyMarineCovers.com so I order it and paid for it via PayPal. I never received a order confirmation email, so I decided to call their customer service. After being placed on hold several times, I was hung up on every time. I submitted a ticket using their on-line "Contact Us" feature and didn't hear back for almost a week. When I did receive an email from them they asked for my order number and that was exactly what I requested from them and the status of my order. I called their customer service again and finally got through. They finally found my order and promised it would be shipped the next day and I would receive confirmation, neither happened. I submitted another ticket through their on-line system and received another email a few days later saying due to COVID their shipments were running slow. This was three weeks after I ordered and paid for the cover. One last call to customer service to speak to a manager but they said they had no access to management. I asked again what the issue was with my order and they finally told me it wasn't available. I demanded a full refund and they said they would. One day later I received an email saying my refund was processed and 4 days later still no PayPal credit. Plus I learned they only plan to refund part of my money as they subtracted an "Adjustment Fee" from the total. I got nothing but trouble and had to pay for nothing. DO yourself a favor and DO NOT BUY anything from any of these SHYSTERS, you'll be sorry.
JustMotorcycleCovers.com (800) 651-9382
BuyMarineCovers.com (800) 651-9145
BuyAutoCovers.com (800) 651-8922
They all claim to be family owned, but they are RIP-OFFs and LIARs.
In late December 2020 I needed a cover for my UTV. I found what I was looking for on BuyMarineCovers.com so I order it and paid for it via PayPal. I never received a order confirmation email, so I decided to call their customer service. After being placed on hold several times, I was hung up on every time. I submitted a ticket using their on-line "Contact Us" feature and didn't hear back for almost a week. When I did receive an email from them they asked for my order number and that was exactly what I requested from them and the status of my order. I called their customer service again and finally got through. They finally found my order and promised it would be shipped the next day and I would receive confirmation, neither happened. I submitted another ticket through their on-line system and received another email a few days later saying due to COVID their shipments were running slow. This was three weeks after I ordered and paid for the cover. One last call to customer service to speak to a manager but they said they had no access to management. I asked again what the issue was with my order and they finally told me it wasn't available. I demanded a full refund and they said they would. One day later I received an email saying my refund was processed and 4 days later still no PayPal credit. Plus I learned they only plan to refund part of my money as they subtracted an "Adjustment Fee" from the total. I got nothing but trouble and had to pay for nothing. DO yourself a favor and DO NOT BUY anything from any of these SHYSTERS, you'll be sorry.
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Bailey
7 months ago
its a scam, they also have no contact in, they are a china company
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Ivan
2 years ago
I recently purchased a boat cover from BuyMarineCovers.com.
Quality of cover was excellent but they ship me the wrong cover.
Their exchange policy is well document on the web page(30days means 30days),
no exceptions! I was beyond the 30days by 3 days so no exchanging allowed.
Why would a company not accept an exchange when they ship the wrong product?
Quality of cover was excellent but they ship me the wrong cover.
Their exchange policy is well document on the web page(30days means 30days),
no exceptions! I was beyond the 30days by 3 days so no exchanging allowed.
Why would a company not accept an exchange when they ship the wrong product?