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I ordered a pair of jeans, a sweater and a beautiful dress on February 8, 2020. I thought I was on the LuLu鈥檚 site, but Kaiaslove.com comes up every time I visit this site and my order #1991 is unfulfilled. I still have no merchandise.
I have emailed them twice with no response. I disputed the charge with my credit card company today and they are going to credit the amount charged back to my card. I鈥檓 sure they will be investigating this company. Hopefully, someone will have to answer for robbing all of the customers posting reviews! It鈥檚 terrible all of us have been cheated for just trying to buy some clothes!! Ridiculous!!!
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I have sent an email, there reply was we are looking into it. I have forwarded all info to the correct authorities.
I know I have lost my money and I鈥檓 bloody annoyed.
Please don鈥檛 touch this site at all.
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My mother is out over US$50 and is so devastated to have been scammed by these b*stards.
I've ticked the box below when writing this review that states: Let Buyluludress know about your review. Check this box and we'll notify them. As their website seems to no longer exist online – this is clearly a pointless gesture! They've had a successful scam and gone underground.
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I saw the ad while searching on realestate.com.au. How can this website appear on a reputable Australian website?
So far I still saw the ads appearing everywhere.
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I鈥檓 now here to tell everyone…..鈥滵ONT BUY FROM THIS SITE鈥?
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My heart sank when I realized I hadn't recieved any further updates for my order besides the one sent initially on the night I made the purchase. That very night I confirmed that the transaction was charged immediately to my bank account and cleared two days later along with a small fee designated as an international transaction fee.
Early this morning I found there was still no progress with my order as the status was listed as "unfulfilled." After finding these awful reviews on Trustpilot I immediately contacted my bank and have filed a report. I learned that it is customary with the bank dispute department to wait several weeks to allow sufficient time for processing and shipping of goods, but based on all the negative reviews I found here, I asked that my dispute be filed today. Besides providing the agent with a verbal account, I also wrote an email (via bank app) to provide a written description of my dispute and corroborating that I suspect I have been scammed by providing screenshots of the only email recieved from Buylulus.com when I originated my purchase and I sent screenshots of the compelling reviews found here.
The agent from my bank's dispute department also encouraged that I email Buylulus to inquire of my order status so I will have evidence as to their response or lack of response. I plan to email Buylulus everyday to have the ability to demonstrate my good faith efforts in recieving my purchase.
The email my bank provided for Buylulus is: service 'at' tbdress 'dot' com. I was also told it shows they are based in Poland. The agent could have provided the international telephone number but I am uneasy to connect in that manner in the event they could somehow further SCAM via telecommunications.
I truly hope this helps to prevent others from being scammed. I regret I ignored that little nagging feeling I had that night when I saw the big discount I recieved and the "free shipping" was all too good to be true! But of course they were at least good enough to offer "free shipping" when they knew all along their intention was that literally nothing was going to be shipped!
I intend to follow through with this dispute in hope of recovering my money and also to ensure this operation is shut down!!
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I've emailed them, as there is no other way to contact them that I can see, but I suspect I have been scammed.
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Beware of this website. I usually don't have a problem with online shopping but this Buyluludress stole my money! Sent me an order confirmation 1189 and that was it, no shipping notification was ever sent and I paid the extra $10 for 3-7 days shipping. Have sent 4 emails demanding the goods or my money back but have never got a reply from the thieving dogs!
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NO ORDER
STOLE MY MONEY!!!!
IVE BEEN TRYING TO GET A RESPONSE, ONLY AFTER POSTING A COMPLAINT I GOT A PATHETIC EMAIL.. THEY MADE UP SOME LAME EXCUSE THAT THE ORDER NO I GAVE THEM ASKING WHERE MY ORDER WAS, WAS NOT CORRECT ORDER AND TO CONTACT THEM. NO PHINE NUMBER, NO REPLIES. I SENT ANOTHER SCREEN SHOT OF THEIR EMAIL CONFIRMING MY ORDER. NOTHING. CRIMINALS, YOU ARE CRIMINALS.
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The site looked ligit, but this person is obviously a thief. So disappointed.
Anna Woodhouse.
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I place an order in mid December, it's now February 1.
I received a confirmation number and the money was taken from my account. I haven't received my order and several letters sent to them have gone unanswered…
Total ripoff!!!!
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They are a total rip off. I agree with all those who wrote a bad review.
I order 4 dresses in December. They finally sent me 1dress at the end of January and it looks nothing like the dress I ordered it looks like my mother's nightie!.
They never send reply emails even though their site says they will reply in 24hours and refunds are not easy!
I am still waiting!
They also go by the name ANTHONYFAB. Be careful it's the same rip off site.
Stay away.
Kat
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Don鈥檛 buy from this site, you will be so disappointed.
I ordered 8 dresses, so far I have received 4. They are totally not what I ordered. I wouldn鈥檛 put them on my grandma. I swear one of them made its way from 1960 lol.
Keep away from this crappy site.
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I'm normally not a victim of this sort of thing and thought because the ad showed up on a reputable news web site that it was legit.
I googled it and no one seemed to have an issue with them so I thought I was OK.
It is not OK.
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