CALLED DERMAGENETIX
I really wish I could write more good reviews verses ones of unpleasant experiences. However it seems like customer service and phony products run rampant through social media websites. I normally don't fall for their gimmicks but this time I thought for $4.95 I would try a sample of this product.
First I never received the product even though they say they sent it to me. Second about 3 weeks after I ordered the test sample my credit card was charged $94.77. I ordered this off of a social media website. I am not blaming them as I should have known better but I have ordered items I saw on this website in the past and never had any problems. You can imagine seeing this type of charge on my bank credit card statement was upsetting and the bank told me when I called to dispute it that I should have read the small print signing me up for a subscription (it was a billing dispute and they couldn't/wouldn't help me) They gave me a number to call for the company (Chase bank)and said call them. They also told me that the writing said if I didn't contact the company within 14 days I was responsible for the entire price of the item. They have had this happen to many customers (so shouldn't as a reputable bank they report this company)? I didn't see that listed or it was so small no one could actually see it to read it. My mistake for not having a magnify glass to read the entire small print.
Anyway I called the company they said it was shipped and I agreed to the tiny fine print. They cancel my membership and gave me a 35% refund. I told them first of all I never received it they said basically too bad we sent it and it was delivered. Buyer Beware!!!! Its a SCAM and they refused to refund me any money back originally but after talking to them for 20 minutes they refunded me 35% and told me I was not to contact my bank as I am accepting their refund…Releases them of being held liability for any misdoings. SCAM..SCAM…SCAM