Randal
9 months ago
COMPLETE SCAM
Any pictures you see in their " review " section on their site showing people wearing a badass spiderman outfit IS 100% A LIE.
Not sure where they got those pictures from but it sure as crap isn't the quality they deliver.
First off, this company is somewhere in China so it took over 4 months for me to get my order. When I finally got the spiderman outfit the suit was a joke, it almost looked like an onesie for kids and the mask was stitched poorly with SEE-THROUGH PLASTIC EYES. You can get a spiderman mask from amazon that's WAY better quality and it's only 16 dollars.
I had to fight for MONTHS to finally get in contact with these crooks and had to get PAYPAL to FORCE them to give me a refund. Not until I had to pay over 70 dollars to return their crap suit.
Refunds are possible. Just sick Paypal on them, harass them constantly and you will eventually get your money back.
Any pictures you see in their " review " section on their site showing people wearing a badass spiderman outfit IS 100% A LIE.
Not sure where they got those pictures from but it sure as crap isn't the quality they deliver.
First off, this company is somewhere in China so it took over 4 months for me to get my order. When I finally got the spiderman outfit the suit was a joke, it almost looked like an onesie for kids and the mask was stitched poorly with SEE-THROUGH PLASTIC EYES. You can get a spiderman mask from amazon that's WAY better quality and it's only 16 dollars.
I had to fight for MONTHS to finally get in contact with these crooks and had to get PAYPAL to FORCE them to give me a refund. Not until I had to pay over 70 dollars to return their crap suit.
Refunds are possible. Just sick Paypal on them, harass them constantly and you will eventually get your money back.
,
Neil
1 year ago
They delivered the costumes I ordered before Halloween, and I'm very happy with its quality. It should be noted that I knew all the cosplay costumes takes a long time to produce almost no matter which site I bought from. If you also need to order cosplay costumes, I personally recommend that you better understand the production time they need and make your plan. Also try not to think about your needs a few days before Halloween. This is often not possible.
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Cory
1 year ago
Horrible company. DO NOT PURCHASE FROM THEM! Bought a Spiderman jumpsuit from them. It took 3 weeks to receive item, the day before Halloween. And the outfit wasn't even wearable, the eyes on the mask didn't even line up and the material were not jumpsuit material. I had to buy a completely new costume for Halloween. They won't refund my money unless I send the item back and they won't cover for shipping. You have to pay for shipping again. That's another 36.00 you are losing to this company because they failed at quality work! They also don't want to refund the original shipping either. Shipping cost just as much as outfit. Their customer service is the worst. Here's an email of what they sent me: Different people have different opinions on this costume. We have sold many costumes and understand that our customer will not satisfy with our costume sometimes. To be honest, we shouldn't give you a full refund since this shipping fee is taken by DHL not us. Currently, the best we can do is that give you a full refund (shipping fee included) when we receive your return package.聽
I have never dealt with a company that won't cover refund shipping when it was their fault. When I disputed through Paypal they were only willing to refund $25, the costume was 49.99 plus 36.00 shipping. Paypal won't refund me because their policy doesn't recover "quailty". I have appeal and if Paypal reject my appeal, I'm going through my bank.
THIS COMPANY IS NOT WORTH THE HEADACHE. TAKE YOUR MONEY ELSEWHERE!!
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Shelley
1 year ago
Scam company. Beware! I ordered a costume 25 days before Halloween. According to site when I ordered, costume would ship in 7-12 business days. I received no confirmation of order and no communication from them until 2 days before Halloween indicating the costume was being shipped from CHINA. Needless to say, it did not arrive in time for Halloween and was useless to me. Their real address is not in New Jersey as indicated on their website. They have horrible customer service. Refund policy is a scam. Do not order from this company. Beware.
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Valencia
1 year ago
I ordered a $200 costume from buycco.com and have to now open an investigation through my bank due to suspicion of fraudulent activity. I never received anything from them, nor one reply. The phone number on their website is fake. The email address they provide does no go anywhere – no response. A complete scam, avoid at all costs.