Tarah
10 months ago
Same thing happened to me. The courier signed for the delivery himself and left my car battery outside in the open. I checked with all my neighbours and none had signed for it. Yodel were no help either as they said it had been left at the roadside and that I would have to claim from the seller. This seller has awful customer service and on top of that just keep using delay tactics when ever I ask what's going on. I would avoid using them.
,
Rudy
2 years ago
Purchased a car battery from this company via eBay. Was informed the item had been delivered, but no sign of it. Requested a POD, received a forged document, not signed by me. Then opened a dispute with eBay. They were useless. My feedback of over 1000 counted for nothing and they closed the case based on a forged POD and there is no appeal. These are very dishonest people that don't care about customer service. My best guess is either the driver stole the item or wherever it was left it wasn't safe.