Joey
2 months ago
Ordered hoodie weeks ago and still waiting. Their tracking doesn't work and customer service does not exist. Do not order from them.
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Ashly
3 months ago
*DO NOT PURCHASE FROM THIS COMPANY*
They take your money (and the hefty additional fee for 'express shipping') and then tell you after a week that they haven't shipped your item and that it definitely wont arrive a week later.
They also advise that they ship from Germany, when in fact they ship from china.
Shambles and something needs to be done about them.
Would happily update the review if they actually responded to emails, but waiting 48 hours for a reply at a time is simply not good enough.
If you take your chances, pay through PayPal so that you at least have buyer protection to fall back on.
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Latasha
4 months ago
I would never order or do any business with Cosplay again. My daughter ordered a costume for her last Halloween year of going out and it never arrived. After numerous attempts at contacting them, messaging and requesting refund, there has been no response nor resolution. Please save your money and do not order from this company.
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Jamison
9 months ago
Very disappointed paid alot of money for a costume for it to be late after paying express delivery turns up late then it's broken never worn this outfit to contact them to be ignored and then get called a liar DO NOT USE save your money
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Neal
1 year ago
DO NOT ORDER FROM THEM….."I ordered something with express shipping and never received my items . I emailed their customer service numerous times with no response back. Even tried their online chat with no response. DO NOT ORDER FROM THEM.. Its a scam. you will lose your money."
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Jody
1 year ago
paid for a costume and never got any updates of when it would ship. contacted them at the 4 week mark asking for a status and they decided to tell me they couldn't fulfill my order because of inventory on pieces. i paid extra for another costume of theres and they shipped me that one with missing pieces as well. do not order from them unless you feel like getting ripped off.
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Lonnie
1 year ago
Terrible. Ordered a deadpool costume.. It's quality is awful. Arrived with a damaged seem. Emailed the company to get a refund all they offered was 拢5 for me to go and get it fixed. Also paid for Express and it came well after the estimated time. Dont waste your money. This company is a joke. They deserve to go out of business.
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Bethany
1 year ago
Ordered a costume , gave them detailed info on how to find my flat. The order never arrived, after 2 months of back and forth emails about a refund because the order got returned, they just ghosted me stealing a total of 100 euros in the process. Shame on you, disgusting
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Steven
1 year ago
Money grabbers do not buy from here!!!
We placed an order for a Dealpool costume, selected XL expecting it to be like a UK XL and it was huge and we didn't realize it was coming from china either!! we paid for express delivery which did not happen, it arrived 2 weeks later they have not once said they will refund us the cost of this!! once we realized it was too big i emailed the company straight away only to be told that we cant return it. We can only return it if its is damaged or items missing! What other company works like this? I asked them to tell me where it states this on their website and i'm yet to received an answer! Because it doesn't!!! it only states if the product is customized then it cant be returned not if it doesn't fit. I've asked them lots of questions which they haven't answered, all they keep saying is we cant return it. What a load of…..!!!
Absolute joke of a company – DO NOT BUY FROM HERE!!!!
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Zane
1 year ago
I ordered the Miles Morales costume October 1st and I wish I had looked for reviews on the site before doing so. 2 days after purchase I get an emailed stating a need to fix a measurement error and I replied back quickly stating it remeasured and still got the same measurement. Didn't receive another email until 14th that said they never heard from me and once again I emailed quickly and never got a response and never heard from them again. Tried emailing them with the same result and it wasn't until I looked up the reviews I gave up hope. First time I had an issue with online ordering and definitely feel scammed. Filed a dispute on the $200+ charge. Save yourself the headache and stay away.
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Laurel
1 year ago
This company is the absolute worst. The costume I ordered looks nothing like the one I received. They refuse to let me return for a refund. After an hour of talking to them they have started to ignore my messages. They have the worst costumer service and the quality of their costumes is awful. Do not trust this company. I have wasted $100 on something I will never wear because it is so hideous.
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Eugene
1 year ago
I purchased an Assassin's Creed costume from buy-cosplay with the expectation that, because I paid for altering to the costume to fit better, it would show up and fit properly. That is not what I received. The pants were those one size fits all elastic waistband pants. They were too large without stretching and didn't fit in the legs. The entire upper half of the costume, including the jacket arrived at least 2 sizes too big. Not to mention that as I was trying it on for the first time a button fell off.
When I reached out to them, I received not a single response. I emailed them, attempted to use their live chat feature, and even tried calling but could not get in touch with them. After 2 days of waiting I received an email. They asked for photos to prove that the costume did not fit, which I sent. The reply I received stated that from what THEY could tell, the costume fit and asked me to take down a review I wrote on Site Jabber. They also mentioned NOTHING about the picture where the 鈥渃ustom鈥?pants were hanging well below my waist, and focused on a comment I made about the pants being the same color.
The only thing this company was worried about was that I took my review down and they asked me to keep the costume!
While this company does send a general semblance of the costume being purchased, I could have paid almost $100 less and gotten the costume from Spirit at about the same quality.
This site is a complete rip off and I would suggest staying away from them unless you have general one size fits all measurements.
Waste of money and time.
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Naomi
1 year ago
I purchased an Assassin's Creed costume from buy-cosplay with the expectation that, because I paid for altering to the costume to fit better, it would show up and fit properly. That is not what I received. The pants were those one size fits all elastic waistband pants. They were too large without stretching and didn't fit in the legs. The entire upper half of the costume, including the jacket arrived at least 2 sizes too big. Not to mention that as I was trying it on for the first time a button fell off.
When I reached out to them, I received not a single response. I emailed them, attempted to use their live chat feature, and even tried calling but cannot get in touch with them.
While this company does send a general semblance of the costume being purchased, I could have paid almost $100 less and gotten the costume from Spirit at about the same quality.
Now I'm stuck with this oversized costume that I can either sell and purchase a new costume, or I can pay to get it altered.
Seriously, i would avoid buying anything, even a hat from this website again.
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Mercedes
1 year ago
This company is definitely professional for producing costume for cospaly. I am very glad to cooperate with them. I bought Assassin's Creed IV Black Flag Edward James Kenway Adult Halloween Cosplay Costume , cost me about $108.1.
I compared the price with many sellers on amazon, this seller鈥檚 price is very attractive, actually I'm worried about the quality is too poor.
When I received my package I found that my worries is unnecessary! The quality is perfect, and it looks like the picture and the character! The package also included a free pendant. Cool!
The pants is long for me ,but it鈥檚 fine. i joined our Corporate parties with this costume. many colleagues said that i was like Edward James Kenway!
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Morgan
1 year ago
this site is a total rip off, the products they sell are nothing like the pictures they advertise and my item arrived damaged which I was not happy about at all, after emailing them they agreed to give me a full refund if I sent the item back (to China!) I sent the item back and tracked the delivery online, they received it weeks ago and I have not received a penny back! also they have completely stopped replying to me!!
Stay away from this comapny/site!!!
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Tristan
2 years ago
I ordered a Deadpool 2 costume from Buy-cosplay.com for my make up party on November 9th. I paid for express shipping because I need it by November 23rd. The price is very cheap because I have compared it with other websites, which is one of the reasons why I finally chose this website. I admit I was worry about that I will probably receive a poor copy costume. To my surprise, I received my package today. It's crazy! Good texture and nice package! Just as described on the website !!! They are a honest seller! I can't wait to use it. I'm sure I'll get a lot of praise!
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Stacey
2 years ago
I ordered a customized Arno Victor Doria costume on Oct 30th. But I was told that my package had been delayed on Nov 11th. I was worried that I would not receive it in time. I thought it was a hoax! Fortunately I received my costume yesterday. They sent me a very beautiful pendant as a gift! It's acceptable. The costume is right but the gloves are a little small because I have big hands.. Generally speaking, they are honest suppliers. Thanks!
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Alexandra
2 years ago
Amazing! I spent $204.25 on a Deadpool 2 costume from website buy-cosplay.com. I received my package in just 8 days. I love the material very much. But that's not the point. Not long ago, my friend bought a Deadpool 2 on eBay. He paid $288.63. I carefully compared the costume I bought with his. There was no difference between the two costumes. The supplier have saved me a lot of money. So lucky! I strongly recommend buying a Deadpool from this website if you need a perfect role-playing.
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Fernando
2 years ago
Do not buy from this store unless you are 100% certain about the size…keep in mind Asian sizes run slightly smaller than American. Their size chart my also be inaccurate. They will not accept returns, period. I accidentally bought the wrong size for my son. There is not a single reputable retailer I know of who will not at least accept a return with a restocking fee. Not these guys. These are expensive costumes. You would think they'd be a little reasonable. People make mistakes, but they are unreasonably unaccommodating.
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Mayra
2 years ago
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UPDATE (Dec 2018): They re-sent another white vest and proper size 2 months later.. Dec (late for Halloween), but after all my complains the white vest is not the same as shown in the page (quality and fabrics)
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(Oct 2018) I ordered assassin-s-creed-unity-arno-victor-dorian-grey-halloween-cosplay-costume and the white piece came in yellow, small size and not the same fabric than the one in the picture.(it looks cheap)
Not the same product that they offer in the site and not good quality. I paid 180dls!!
On the other hand you paid to an US company and then the package is shipped from China.
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Madeline
2 years ago
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UPDATE (Dec 2018): They re-sent another white vest and proper size 2 months later.. Dec (late for Halloween), but after all my complains the white vest is not the same as shown in the page (quality and fabrics)
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(Oct 2018)Actually I bought assassin-s-creed-unity-arno-victor and is not good quality.
There were missing parts, fabrics are different than the image, and different color.
Look at the differences:
https://www.buy-cosplay.com/assassin-s-creed-unity-arno-victor-dorian-grey-halloween-cosplay-costume.html
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Patrick
3 years ago
Very cool, this is my preparation for filming the film, Very happy! Clothing is very comfortable and must be recommended for you to go to this website to buy clothes. You will find high quality and affordable prices!