ButcherBox

Living in a big city makes it harder to get to a fresh quality market. The best way to get natural grass fed meat that I've found so far is to have them send it to me. It's always been frozen and packed well with dry ice. I like to mix up my orders with beef and chicken one month then beef and pork the next. I also toss a few extra burgers in there. That's basically all I have in my freezer. One time I did need customer service and they took a few days to get back to me. They eventually resolved the problem to my satisfaction but I do wish they were a little faster with that.

It's an incredible service and I spend a lot of time using it. I'm going to recommend you to use this excellent service, so I hope you'll feel better.

I follow a low carb diet, which involves a lot of meat. A few weeks ago, my mom called me up and told me about ButcherBox. She told me to check it out and if I was interested she'd pay for it (because she's a great lady like that). I decided to give it a try, and oh man, this place does not disappoint. It's absolutely amazing that the animals are treated well for one, and the meat is outstanding. I've already picked my selection for my next box, and added one of their free range turkeys for Thanksgiving as well as an add-on pack of apple gouda sausage. If you're a big meat eater, I highly recommend Butcher Box. Shipping was prompt (arrived within a week or so of billing, still frozen solid) and price is reasonable, especially for this level of quality. I'm sincerely looking forward to trying the other cuts I got and to receiving my next box, not to mention a lovely free range turkey delivered for Thanksgiving!

This website is great! I have been shopping for all my meat, pork, beef, chicken & fish for over a year now. They sell good quality grass fed beef that has not been treated with growth hormones or antibiotics. There chicken is cage free. The pork is humanely raised and not crowded in pens or factory raised. The fish offered is fresh caught Alaskan salmon. I highly recommend ButcherBox to anyone wanting high quality meat products delivered frozen to your door.

I just got off the waiting list and called – they have shut down their referral program in the last month and wouldn't budge. I was going to sign up and give my friends who told me about it credit. This seems kind of crazy considering business is booming. I'm going with a competitor / shopping locally.

This company is also a middleman, so if you can shop with your local farmers, it's preferable so the farmer gets all the profits.

I have an ongoing, every 3-month subscription for the All Beef box for $129. This subscription easily takes care of all of my beef needs. Very, VERY rarely do I purchase beef at the grocery store anymore. The beef arrives well-packed and frozen. Each cut is tightly wrapped and clearly labeled. At times, ButcherBox will offer a deal for extra pounds of their ground beef, bacon, and the like. After you pay the one time, minimal fee, the item(s) are included for free in every box for the lifetime of your subscription. There was only one time where I wasn't completely satisfied and that was to no fault of their own…the COVID19 pandemic hit and they ran out of their regular (my favorite) 85/15 ground beef 1 pound packs. They substituted in their beef patties AND refunded the cost of the missing 1 pound ground beef packs. I find that they run as regular as clockwork, and I am always notified as to when the next box is arriving. Also, as an aside, my neighbor and I reuse their boxes as nearly-indestructible beds for our local feral cat colony! I highly recommend this company.

It's very hard nowadays to find quality meat products so when I read the reviews for them, I knew I had to try! I decided to get the custom box and add products that my family eats. Able to choose six products, this was a pretty good deal. I got my products last week and this is some of the best meat I have ever had in my life. The meat is succulent and super juicy. It's really yum

I bought just one box…and as i usually buy Heritage meat at Wholefoods and from Family Farms, I thought the cost sounded fair.

I ordered beef, NYSTRIPS, Pork Tenderloins, and chicken!

The beef portion or one strip was very small and tasteless. The pork was such a small portion it was not enough for 2, let alone the 3 who were eating!! And the chicken, which was one pound per pack, when defrosted the package leaked all over the frig!
Never have i seen such poor packaging, The chicken breast, one per package, the taste was not special and it was not different from common grocery store brands!

Just a poor experience, and based on the amount of food for 150 dollars…it is definitely not worth it! IMO

first order and my delivery instructions were completely DISREGARDED and my Box was left in a public area for 6 hours where packages are usually stolen….instead of at MY Front door with a knock to let me know it was there. The box sat in the lobby of my apartment building for over 6 hours since the website tracking did NOT catch up with the actual delivery time. HORRIBLE.

I was very pleased with my experience with ButcherBox. I was skeptical as I had poor prior experiences with various food subscription services, but I was pleasantly surprised with both the quality and the time it was delivered.

Terrible customer service. I placed my FIRST order with this company on Friday 01/17. It is now 01/21, with no status of shipment. The terrible customer service people via chat were telling me the orders need 1-3 BUSINESS days of processing before shipping. Okay, great, it's already been 3 business days since I placed my order, and on 01/22 it will have been 4 business days. No update on shipping, no update on processing, and the first rep I was speaking to canceled the chat telling me to have a good day after I asked a question.

They were telling me I placed the order on Saturday, when I actually placed it on Friday. Even on my order history it says Friday 01/17. I am absolutely upset by the level of customer service provided by SHELAH and Janet. Shelah btw is the one that closed the chat on me before even coming to any bit of resolution. There was no help whatsoever for a new customer.

Horrified by this experience…

Terrible customer service. I placed my FIRST order with this company on Friday 01/17. It is now 01/21, with no status of shipment. The terrible customer service people via chat were telling me the orders need 1-3 BUSINESS days of processing before shipping. Okay, great, it's already been 3 business days since I placed my order, and on 01/22 it will have been 4 business days. No update on shipping, no update on processing, and the first rep I was speaking to canceled the chat telling me to have a good day after I asked a question.

They were telling me I placed the order on Saturday, when I actually placed it on Friday. Even on my order history it says Friday 01/17. I am absolutely upset by the level of customer service provided by SHELAH and Janet. Shelah btw is the one that closed the chat on me before even coming to any bit of resolution. There was no help whatsoever for a new customer.

Horrified by this experience…

disgusting animal torturing organisation

I ordered a box of meat for keto diet through Thomas DeLauer keto video who said I'd get a discount — which also never happened. I paid $149 to ButcherBox which took my money but promised delivery 12/1 which never arrived. Yesterday some person from their customer service emailed me a long-winded message. I asked her WHEN am I getting my food? No answer. Instead I am asked to rate her long-winded message. I just also posted this review on Tom DeLauer's YouTube video about grass-fed beef.

The meat may be more expensive than your local grocery store, but very competitive with a nice butcher shop or a store like Whole Foods that carries grass fed beef, no hormones, etc.
The quality is great. All of my packages have arrived completely frozen. The filets are as good OR better than high end steak houses. Love them! The salmon and scallops are fantastic as well. We have not cooked any pork or chicken yet, but the cuts we received really looked good.

I was really impressed with the quality of their product. The packaging was pristine, individually frozen and kept inside a sealed plastic. All inside a insulated carry-on container–unlike the large packs sat on ice. The meat, I believe was raised on pasture, instead of the 3 months grass meat that most 'organic' places sell me. The taste was incredible, the portions cut to perfection. I truly enjoyed it. Now make sure that when you order you find out which day of the month the box is coming as opposed to the day of the week–I was looking for the box for one week because most organic meats I bought in the past comes on ice inside thermo containers but they were not frozen, and you don't want them to sit on the sun, but this one comes frozen. Still, make sure you confirm the date of delivery. The price was good as well (matter of fact I paid less for this meat than the others that are the last 3 months fed on grass). This is the tip for the day: great meat at great price. Enjoy it!

I do have to say that the customer service is awful. The meat comes about 2 weeks later than what they say it would come. They refuse to send a link to track the package and instead, they send it a link of Fedex forms to be filled instead of a link to check where the package is. They don't answer emails or telefophone. So, I gave up their product, as good as it is.

Great quality and excellent customer service. I love that the product comes in an amazing multi-use bag. They substituted one of the meats I ordered and I didn't realize. It was our least favorite cut and when I emailed about it they sent me a refund. Not that they had to do that, I was trying to figure it out – but it was super good customer service!